About
Location :
Added by Jopie, at 05 August 2015
Opening Hours
- Monday 8:00 AM – 5:00 PM
- Tuesday 8:00 AM – 5:00 PM
- Wednesday 8:00 AM – 5:00 PM
- Thursday 8:00 AM – 5:00 PM
- Friday 8:00 AM – 5:00 PM
- Saturday Closed
- Sunday Closed
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11 Reviews
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26 November 2017
pls all dealers be aware do not trust this location big dealers and other dealers using their service and facility for selling their lemons and junk pls do not be fooled by the nice add or description and or the nice pictures of the vehicles it dose not matter who is the seller or where they listing it
just lost 8500 for gmc bought it through them the seller was BAKER GMC they even listing this unite on their website for 12000 they all said excellent vehicle but as is
we went go ahead purchase it thought we had faith they not selling lemons big auction big seller name at least list the real problem in the vehicle which I'm sure %100 they know the problem just as soon as start the vehicle any one will figure out this suv has major issue any how when we got the suv find out its not drivable at all no way you can drive it 5 feet or less trans out or the whole car just junk
we called them we sent few emails no one even cares no one even bother to help us
I'm just writing this review to may safe some one else from buying from them or other
we understand buying as is but we always buy with confidence with the sellers they list all issues they don't lie
plsss be aware allresponse / report this review -
08 November 2017
everyone purchasing from this auction needs to be aware of this fact that happened to me last Friday 11/3.
purchased a green light BMW "ride and drive" with no announcement.
I decided to arbitrate to be on the safe side because i was on my way back to GA.
After the car is delivered to my shop we found out that its smoking and burns oil and has a massive oil leak.
Inspect the car yourself and never trust their garbage service department.response / report this review -
19 May 2017
Good breakfast sandwich. Not a restaurant. This is an auto Auction with a little standup kitchen nook. It's good for what it is
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07 February 2017
Purchased a car online and asked for an inspection. After recieving car there were multiple issues that i was not aware of. I would not be upset except for the fact that it cost more to purchase online and an additional inspection was paid for, and all they did was drive the car and turn on ac to make sure it works. i would not have purchased car had i known the condition it was in
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03 February 2017
Excellent auction. I have bought vehicles from numerous auctions, and Charleston Auto Auction is by far the best!!!! In fact, I buy 90% of my inventory from CAA. I would highly recommend CAA to other car dealers looking to stock their inventory
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20 January 2017
I purchased a 2013 Nissan Altima via simulcast October 28, 2016 and it was in arbitration for over 2 months. I have spoken with the arbitration manager as well as the Assistant General Manager and the General Manager, and have not been able to find common ground. I have found the arbitration manager to be rude and dismissive, as well as unwilling to work with me outside of re-running this car through the lane. In speaking with the Assistant General Manager, he has been professional and courteous, but states that the solution I am seeking is beyond his level of authority. After speaking with the General Manager, she did not apologize for all that has taken place nor for her unwillingness to respond to our 6 voicemail messages and numerous emails over the course of the past 2 months. She also reiterated what the Arbitration Manager stated which was without a Post Sale Inspection, Green Light purchases are to be treated as Red Light, which we are not OK with.
Issues
- Purchased car via simulcast, green light without announcement, that wouldn't drive when I had it delivered. Seller is responsible for disclosing transmission issues.
- Was advised to re-run car, but car will not run through lane due to transmission issues that the Arbitration Manager originally denied. He stated, "How did it drive through the lane when you bought it?".
- Assistant General Manager advised that the car now has further damage that occurred while at CAA since purchase.
- This went on for 60 days and I have $8250 in this car.
Based on my experiences thus far with the Charleston Auto Auction and its staff, I do not expect them to do anything about my circumstance. My goal with this review, however, is to prevent anyone else from having such a poor experience with such a disgusting company.
Buyers Beware.
Touchdown Automotive Groupresponse / report this review -
23 December 2016
Friendly staff overall, but don't expect them to admit a mistakeit just won't happen. Had a vehicle that was supposed to have run red light, they ran it green light and wouldn't take any responsibility for it. I've also noted that they typically only run about 60-70% of the number of vehicles that they advertise will run.
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03 December 2016
Everyone is very nice and helpful at this auction.
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09 August 2016
The service and the staff are top notch. A pleasure doing business there. Chip Johnson used car director Nalley .
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23 July 2016
Great vehicles, amazing variety, awesome staff, unbeatable deals. Not to mention the tasty complimentary breakfast.
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12 August 2015
Scrap cars!!! Arbitration results are based upon being friends with the Operations Manager and how many cars you buy. This Auction is for Franchise dealers to dump their junk on Independent dealers. However I doubt that anyone will ever get to see this review because all of the reviews are from current employees and my reviews are "mysteriously" deleted.
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