They get two stars because the MA was awesome to my animal. The doctor reccomended uneeded tests to get money out of my wallet. Then at check out they placed the quantity of three vaccines when only administering one having me pay for 3. They thought i wouldn't check the invoice or ask why. Little do they know they lost a patient. I was planning to come in for routine care and make it my dogs pcp and refer other pet owners. For shame. GO ELSEWHERE.
We are so grateful for you treating and saving our Gucci! There is nothing you could have done better. You all are awesome!
Unfortunately we were only there two times. The first time when my dog went into a seizure and we found out that he had a brain tumor and that's what was causing it. Since he was doing well afterwards we took him back home to finish his bucket list. Then a week later he had 9 seizures in 3 hours and he was in so much pain we had to make a very difficult decision to ease his suffering. The staff there were very nice and allowed us to stay with Bo. They are a very kind and caring group of people and my wife and I will never forget their kindness.
Our visit was so wonderful, I don't know what could have made it better! I'm a Veterinary Technician and my fiance is a Veterinarian. We live in Florida and I was visiting my fur baby in Texas. Medical attention was needed immediately and your office was able to get us in on a busy Saturday within a few hours of calling. This is pretty much unheard of on the weekend and we were so grateful!!! Everyone on staff was very nice and personable. Rudy our technician made us feel right at home and Indica felt safe going to the treatment area with him. He was also very knowledgeable and helped make our visit go smoothly. Dr. Lee was just as wonderful! He explained everything very thoroughly, relating his own experience with his dog, and the clinic carried the medications I was hoping to get for my baby to relieve her conditions. Indica felt very safe with Dr. Lee as well. For the diagnostics that were done in the short amount of time, tells me that the team is very efficient and effective. I was highly pleased and have already recommended your clinic to my family and friends in the area. 😁 Thank you so very much!!!!
I took my mini Schnauzer, Ellie, in to the Coats and Tails groomers next door to the hospital. It was great! I loved how well Ellie was treated when getting her nails clipped and her teeth brushed. She is always terrified, but when it was over she seemed almost surprised, like, 'Wow, that wasn't bad at all!' We'll be back! I just cannot do those two functions on my own!
Friendly & helpful staff who is always smiling, happy to see my and my buddy. No complaints from my dog or myself. I would definitely recommend them to others.
Overall pretty great, be aware that they don't start doing random stuff you never asked for and trying to charge you for it Other than that great staff and great place.
The staff was courteous and the doctor was honest and only suggested things that my rescue dog needed instead of some places inside of national brand pet stores that up sell just to make money.
Excellent veterinary hospital with knowledgeable staff. My cats are my family, and they have helped care for my felines during the past 15 years. Animal Hospital Southwest has been there for everything from routine check-ups to life-saving surgeries. My deepest gratitude to Dr. Morris, Dr. Lee, and the entire staff for the work they do.
We have taken our cat Ellis here for the last 4 years. I have been thoroughly pleased with their professionalism and expertise. They don't try to push unnecessary procedures, and treat my cat with kindness and care (though he just would prefer to be home).
Absolutely a top notch place to go!
This has been our vet for years, when my 20 year old Main Coon had to be put down due to a huge cancerous tumor - they were so caring. The vet Dr was so understanding, put me in the goodbye
Room and I was allowed to hold him while he went to sleep. They gave me the option if I wanted to go in the room, but I had held him while he went to sleep. They let me stay as long as I needed. I couldn't drive I was crying so hard, I had him as a kitten. The staff came in to console me. They took the best of care of his ashes. And now I have him in a beautiful urn. My Rottweiler mix dog was my kitty's best friend. She mourned with me. And to this day will lick Vincent's urn. Now, even tho I've moved to another town, I still see this vet to take care of my dog. The Doc is both compassionate and to the point. And treats my furr babies like they are his during the visit. The Doc and his staff are unbelievably remarkable.
I absolutely LOVE this veterinarian and his staff. He is so friendly, positive, and caring. I would recommend this clinic in a heartbeat for veterinarian care. However, just for SHOTS, I think that they are too high priced. There are tons of shot clinics all over that give shots for much less. I wanted my dog's hair cut, and he was missing a shot and it was going to cost me a fortune. So I booked an appointment at Pet's Mart - where they threw my dog in a cage and he didn't like it and cried and growled, so they refused to cut his hair. I had to go back and get him. I ended up calling a mobile service that was excellent.