About
Location :
Added by Jopie, at 03 June 2015
Opening Hours
- Monday 5:30 PM – 8:00 AM
- Tuesday 5:30 PM – 8:00 AM
- Wednesday 5:30 PM – 8:00 AM
- Thursday 5:30 PM – 8:00 AM
- Friday 5:30 – 8:00 PM
- Saturday Open 24 hours
- Sunday Open 24 hours
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13 Reviews
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05 April 2018
My cat decided to jump onto the wood stove and burned all of his paws. It was awful, and I was a mess. The team at Boulder Emergency Pet Clinic not only provided great care to my cat, but was also very kind to me and took the time to reassure me when I was freaking out. I was able to call them back multiple times to get the medication refilled and to ask follow up questions. They were so accommodating and always happy to help and give advice. I took him to the regular vet for a follow up and bandage change and the cost was just about the same between the regular vet and the emergency vet. I would recommend them to anyone, they were so great to my cat and to me.
Just as a follow up - I called them tonight (4 months after the original incident) to ask about a cyst on my cat's leg and as usual, they were great. Amanda is wonderful, so helpful and knowledgeable. And she remembered me and my cat which was nice. I can't say enough nice things about them.response / report this review -
30 March 2018
I went to Boulder Emergency Vet Clinic last night because my dog had a large gash in her leg. I had a very bad experience. My dog is not good with other dogs, and when I explained to the person at the front desk, I received a very rude, unhelpful, and generally unwelcoming response. I asked a couple of follow-up questions, and got a seriously bad attitude from the woman at the front desk — rolling eyes, snarky responses, and just general rudeness. I didn't feel at all safe bringing my dog inside or about the quality of medical care she would get, much less that anyone there would care at all about her. Ultimately, I left and went to the other emergency vet in Boulder, where I received amazing treatment and had the pleasure of working with a kind and caring staff that definitely knew what they were doing. I would recommend going to any other emergency vet in Boulder before this one.
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24 December 2017
This practice has ben here for me and my family's pets in the most extreme times, after hours, and holidays. The doctors and staff are very knowledgeable and caring.
Thank you Boulder emergency pet clinic!response / report this review -
11 December 2017
They took such good care of my dog. They kept me updated and didn’t mind me constantly calling to see how she was doing. My dog was there for 2 days and the bill was reasonable. Hopefully my dog never has to go back, but if she does I’ll know she’s in good hands.
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31 October 2017
Took my man there for an emergency surgery, he made it out and is happy once more. Yeah it's expensive but my dude is here with me. There is no amount of money, or thanks I could give to repay them for that. Experienced, friendly, and good at what they do. The truly care about animals
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22 June 2017
The staff here was nice to me, although I witnessed them being incredibly rude to a couple other costumers. they suck every dime from you humanly possible. I took my pup in to have his foot looked at yesterday. The vets never prepared me for the $300 bill I ended up with at the end, they never told me to exam fee at the least and when I was asked about X-rays I wasn't prepared for the cost of that either. I thought having his paw checked out would be maybe $100 max. But the exam fee itself is $90. I've never spent over $50 for an exam fee. I wish I would have waited another day and taken him somewhere else. There prices are absurd. They charge the maximum amount possible for each procedure. X-rays alone being $180.
I throughly regret going here, as it put be in a terrible financial situation. And honestly the vets still have no idea what happened to his foot. STICK TO YOUR PRIMARY VET!!!!!!!response / report this review -
01 May 2017
Our sweetest best friend, Sadie dog spent the night at the BEPC last January 2017 after an emergency splenectomy surgery. I had full confidence in the staff there to take care of her. She had never had surgery in her 12 1/2 years of her life so that meant a lot to me (us) and they did take great care of her. April 23rd 2017 Sadie passed away at home on a Sunday. I remembered the Boulder Emergency Clinic so we brought her body there to be cremated. We were in tears. They handled us personally and professionally and got us on our way. They even sent us a card signed by Wendy, Andrea and Raven with their own personal message from each gal. Thanks ladies and keep on taking care of our beloved pets when the regular vets are out. Very cool they cover for the vets regular hours!
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30 April 2017
Very nice staff. We lucked out on Sunday morning with marginal wait time.
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23 November 2016
The sad day came that I had to part with my senior cat. She was such an important part of my life, and saying goodbye was incredibly difficult. The staff and doctor at BEPC were compassionate and professional in explaining that my baby girl was experiencing kidney failure and wouldn't be getting better. They were patient with us both as we said goodbye, and even though this was my first time in their clinic, I felt they genuinely cared about us. They made a paw print ornament for me while I collected myself, and had kind words both when I said goodbye and when I picked up her remains. They even sent me a sympathy card. Even though I was there under the worst circumstances, I could not have asked for kinder people to help me through the experience.
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19 September 2016
Our dog was hit by a car on a Saturday night and so we brought him to this place. Before arriving we remarked how lucky we were in that only his rear leg was injured. The vet and her two techs insisted that they triage the whole dog to rule out the possibility of damage to internal organs. We said that was fine but two hours later they still had not cleaned the injured leg at all. They put him on an IV (which took both forelegs & 3 attempts & did not seem necessary), gave him pain medicine, and told me his leg was broken and that he should spend the night there. We said lets do the x-ray and then talk about what was best. Finally the x-ray was done ($190) and showed only a dislocation. The vet said he'd be happier spending the night in a cage there, to which we responded: "no" he will be more comfortable at home. She kept insisting that we stay longer acting like we were incapable of giving him the antibiotics and pain meds that she prescribed (after 3 hours). They went so far as to use scare tactics to try to make us leave him so we would have to pay more! We finally stated that they should give us the bill & our dog so we could leave and take him to a proper vet the next day. $600 later he is comfortably home and we will be following up with a proper vet to actually clean and treat his injured leg, which they never did. This place is terrible.
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24 August 2016
My male Great Dane turned his stomach last Thursday at 1 am. My wife and I rushed to Boulder Emergency Clinic right away. We ran up to the entrance with my Great Dane running thru the door and I told them what had happened. They take him in the back(in which we could not follow ( for insurance reasons and liability) for treatment. After a few minutes the Veterinarian "Yvette" comes into the waiting room and tells us that "yes" he has turned his stomach. I tell her that he needs to have surgery right away. Her remark was that they do not do that here and he needs to be transported right around the corner for surgery. My wife and I said let's get him there. Her remark was that the other facility(which I found out a day later was Alpenglow) needs 5000.00 dollars paid up front or they will not perform the surgery. So in a scramble trying to come up with the money( trying some website they suggested in which crashed at that time. 20 minutes later the (so-called Doctor) comes back thru the door and tells us we need to get back here as he is dying. We scramble to the back with her following telling us "Don't slip" "don't fall". We get to the examining room and she precedes to tell us that he is going to die and we need to sign papers to put him to sleep. Needles to say everything was chaotic with us crying and not knowing what to do. I look at her and asked "Is he dying" she said "yes". I sign the papers and she begins to hook up the solution and ask us again "are you sure you want to do this" we said yes. I have been thru once before and it's critical on time to save a life of Abdominal Distention or Bloating. She administered the solution and he died with his head in my hands.
2 things here.
#1- Why did she immediately tell us to go around the corner (2 minutes away to Alpenglow because she could not perform this type of surgery.
#2- Why did she tell us that Alpenglow would not perform the surgery unless funds were paid immediately.
I called Alpenglow the following day and they told me that "yes" they would have been able to perform the surgery immediately and that they did not require to be paid in full. I had 900.00 dollars in my pocket at the time.
In my opinion, when we went thru the door at Boulder Emergency Pet Clinic, he didn't have a chance of survival. If Only we would have know about Alpenglow and went there first. Yes, it was a long shot, but at least he would have had a chance.
My recommendation is that; If you have a severe emergency? go to Alpenglow and not Boulder Emergency Pet Clinc. Chances of survival are slim to none.
Ironically? A good friend found out what happened to beloved family member and Boulder Emergency Pet Clinic did the exact same thing to his beloved dog as well.response / report this review -
11 January 2016
Took care of my beloved German Shepherd, Gustav, when the animal accidentally impaled himself on a piece of re-bar. Treated and released him later that night - it was a Sunday night but he received immediate and excellent care. My wife, kids and I were all extremely relieved and happy with the care demonstrated by these folks.
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10 June 2015
I was worried considering the poor reviews that I read but I had a great experience. I had to take my cat there for after hours monitoring. When I showed up, the vet immediately came into the room to speak with me. He had already spoken with my regular vet so he did not charge me for an extra exam. He gave a full run down and let me know he would contact me if there were any issues. The next morning, the vet remembered me and immediately brought me back to give me an update of my cat's progress. He was thorough and allowed me to ask questions. When I got back to my regular vet the Dr. had already called them to update them. Thank you!
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