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About

Shane Co. is a jewelry store, located at 6550 W 104th Ave, Westminster, CO 80020, USA. They can be contacted via phone at +1 303-460-8200, visit their website www.shaneco.com for more detailed information.

Location :
6550 W 104th Ave, Westminster, CO 80020, USA
Added by Jopie, at 04 April 2016

Opening Hours

  • Monday 10:00 AM – 8:00 PM
  • Tuesday 10:00 AM – 8:00 PM
  • Wednesday 10:00 AM – 8:00 PM
  • Thursday 10:00 AM – 8:00 PM
  • Friday 10:00 AM – 8:00 PM
  • Saturday 10:00 AM – 5:00 PM
  • Sunday 12:00 – 5:00 PM

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18 Reviews

  • Anonymous
    24 April 2018

    We went on a Saturday and the place was packed. Josh came up to us right away. Asked what we were there for and if he could clean my ring while we shopped. He was helping multiple people in addition to us. He did a fantastic job and showed us exactly what we wanted. He answered all our questions and helped pick out the perfect wedding band. Between this experience and when we bought the engagement ring, we will never go to another jewelry store. They have a great selection and the staff is exceptional!

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  • Anonymous
    08 March 2018

    I was pleasantly surprised with Shane Co. I needed to get a chain fixed and to purchase a plain silver and gold chain to match some pendants I have. The place was packed on Saturday but a customer service representative found me right away and was able to help me pick out chains. She didn't push the most expensive one on me, and got me in and out quickly. Didn't seem overpriced but definitely not cheap either. Good quality. I would go back here for sure.

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  • Anonymous
    30 January 2018

    My husband and I have always had great experiences at Shane Co. We never felt pressured to buy anything and I can say that I actually enjoy visiting, even when I don’t have to. They clean jewelry for free so I always find extra opportunities to pop in and get my rings cleaned. I recent got my wedding band and engagement ring tacked together. They resized my wedding band and tacked them together in 4 days. Super quick because they didn’t have to mail them anywhere. The commercials you hear about Shane Co are very accurate. The associates really do their best job to get you what you need and can afford in a respectful manner. This is unlike other jewelry stores that I have unfortunately dealt with. I will now only go to Shane Co.

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  • Anonymous
    28 January 2018

    I got the royal treatment as they helped me pick out my engagement ring! They explained everything to me including the lifetime warranty and their people don't get paid on commission, so they are easy to work with and seem happy to be there. You work with 2 different people through the process so you get two separate opinions. Out of all the places I visited, it was the best experience. They had the largest selection, so there is a ring for anyone and you pick the stone separately so it all gets customized to you. My mom has been a customer since her engagement and I can see why. I actually had fun rather than feel stressed and that was the consensus I got from the other customers also.

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  • Anonymous
    23 January 2018

    I've been a Shane Co. customer for a long time. I've come to expect a high level of customer service from them, and that's what I've always received. However, this last visit, the employee that helped us went above and beyond anything I usually expect. Felicia was extremely pleasant, understanding, and helpful with the small issue we had with my wife's ring. Not only did she resolve the issue quickly, my wife left the store absolutely BEAMING with happiness. This is why I choose Shane Co. Felica, thank you so much for the professional, courteous, and exceptional service. It's the people that keep us coming back to this store, and Felicia knocked it out of the park with us. Thanks so much!

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  • Anonymous
    06 November 2017

    Great place to go for your jewelry. Josh was very helpful and informative. They are rather busy on the weekends around noon, so go with time to spare.

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  • Anonymous
    06 October 2017

    I've been a customer for almost 6 years now. I'll never purchase elsewhere. They will take care of you for life at no cost. My ring still sparkles like it did when I first saw it.

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  • Anonymous
    14 September 2017

    Great selections but not enough sales representatives to cover the amount of customers. We wound up going to Jared for better service

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  • Anonymous
    31 August 2017

    My fiance and I have been here several times and it's always a good experience! Never dissappointed. Alexis always exceeds our expectations and has worked diligently for us!

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  • Anonymous
    27 August 2017

    Great customer service!! We love the warranty. It's great knowing that rings can be resized whenever we need at no charge. There is absoultly NO pressure when shopping here!

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  • Anonymous
    07 August 2017

    If I could rank this zero stars I would. I went in with my boyfriend to shop for engagement rings. Having looked at a competitor store the day before we knew about what we were looking for (and had a wonderful experience at the other store feeling cared for, attented to and not rushed.unlike Shane, Co).

    Upon entering the store we were not greeted for over 10 minutes. It was notably busy and when greeted by a staff member their first comment was about how they couldn't keep up with the volume of customers. We spent over an hour in the store. Carol, our sales point person checked on us only twice leaving us waiting and lingering looking around for help from others. When we asked another staff for assistance, as we felt we had been forgotten about, there was a loud passive aggressive comment from a woman whose nametag read Linda, "well I was standing right here you could have asked for my help". Linda had been helping another couple and did not even acknowledge us until this point. It felt like we were inconveniencing them to even be there shopping for a substantial perchance.

    We left feeling like it could not be more clear they didn't want our business. They took something that should be fun and made it feel uncomfortable and impersonal.

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  • Anonymous
    31 July 2017

    The experience wasn't mine per se, but my dad and Step mom finally decided to get her an engagement ring 1 week before she passed away. She was very happy with the ring, and Shane Co. let my biological mother take the ring back so my dad didn't have to go through the pain of returning the ring. He couldn't afford it on his own.

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  • Anonymous
    13 June 2017

    There's good customer service here and they're not paid on commission, which is nice. However, my husband and I decided to shop on line for his ring instead and we were able to to find his ring - a platinum, 7mm, comfort fit ring with the right type of polish - for a fraction of the price on line. The disadvantage of shopping on line compared with a place like Shane Co. is that you need to know exactly the size you want or you have to pay to send the ring back. My husband's ring ended up being a quarter size too small so we had to send it back for resizing. However, when we got the final product, it was beautiful, engraved, and a fraction of the price. Shipping a ring back and forth a couple times doesn't even come close to being as expensive as the Shane Co. Markup. We were a little interested in the warranty deal you can get through Shane Co., but we calculated how many times we'd have to go in to make it worthwhile and, because neither of our parents have ever gotten their rings maintenenced, we decided it probably wasn't worthwhile. Overall, this is a fine place, but I'd recommend shopping on line.

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  • Anonymous
    24 November 2016

    We buy ALL our jewelry here. Came in today because I didn't like how my wedding band was showing wear. Dallas, a super motivated employee, gave me multiple options and had my ring refinished within a few minutes.

    Thanks to Dallas in the Westminster location, we will continue to be a loyal costumers and refer all of our friends and family!

    Happy Holidays!

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  • Anonymous
    17 November 2016

    Always ready to help but never push me beyond my comfort.

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  • Anonymous
    21 September 2016

    My husband came here to buy the ring with which he proposed to me, and then later on we came back to shop for our wedding bands even after looking at multiple jewelry stores. Every time we've come here, the staff has been incredibly helpful. From helping us deal with our insurance company when I lost the engagement ring and needed to replace it to helping us find the perfect wedding band (who knew that yellow gold and sapphire was such a rare combo, but Shane Co had it!) and even finishing getting a ring resized faster than usual so it would be ready for me to wear to our engagement party, Shane Co's people have gone above and beyond the call of duty. And their jewelry is beautiful and high-quality too.

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  • Anonymous
    06 August 2016

    Always get great service and friendly help. Went in to shine our rings and look at engagement bands. The person was very nice and didn't just show us expensive rings, but what we wanted to see. We were on a tight budget and found the perfect ring. Will totally keep coming back!

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  • Anonymous
    11 April 2016

    18 years ago I bought our engagement ring here. At the time the amount I spent felt like a small fortune (realistically it was incredibly reasonable). We have had the ring serviced multiple times. Many other pieces worked on as well and we have had nothing but praise for the Shane Co. and staff.

    When we were there originally the arranged to bring in multiple stones for our setting despite it being at the lower end of their price range. The sales staff Sat with us for hours educating us about diamonds and what we needed to look for. Pointing flaws in more expensive stones and showing us less expensive stones at a higher quality.

    I have purchased many other necklaces, rings, earrings and bracelets. We have even done custom pieces online.

    All of this and never ever an issue or concern and always without fail treated like family.

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