Name: Bluegreen Vacations Fountains, Ascend Resort Collection
Address: 12400 International Dr S, Orlando, FL 32821, USA, US
Telephone: +1 407-905-4100

Bluegreen Vacations Fountains, Ascend Resort Collection is a lodging, located at 12400 International Dr S, Orlando, FL 32821, USA. They can be contacted via phone at +1 407-905-4100, visit their website www.bluegreenvacations.com for more detailed information.

Location :

12400 International Dr S, Orlando, FL 32821, USA

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Added by Jopie, at 27 April 2017

Monday Open 24 hours
Tuesday Open 24 hours
Wednesday Open 24 hours
Thursday Open 24 hours
Friday Open 24 hours
Saturday Open 24 hours
Sunday Open 24 hours

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Louis Smith

24 December 2017

Hey travel-family, another great stay at the Fountains.They have done some updates to the rooms. New tile floors, stained dark colored cabinets in both kitchen & bathrooms, & some new furniture. We stayed in one of the building that faces the lake, and it was beautiful. Getting up in the morning and watching the sun come up, what can i say. Wish that everyone could see it. Well Happy New Year to all, be safe out, see you next year.
Sonja Wright

22 December 2017

The resort is located within a 2 mile walk of a Premium Outlet Mall and various resteraunts. It is easy to see from the road. It's very secure. There is a guard at the entrance at all times. Depending on the location of your unit, you will be amazed at the quality of the size and upgrades. Some units are being renovated. Overall, everyone is super friendly and accommodating!
Jeffrey Ogren

15 December 2017

Location in relation to parks is good. Staff was hit and miss, most were friendly and accomodating. Overall, amenities were pretty good. There were a LOT of flaws, we could easily accept a few, but there were many.
-Pool was open, but no towels to be found.
-Staffing at the pools, and the activities kiosk was spotty, and unpredictable.
-After first night, only parking allowed at our building, was handicap. (Lot was being resurfaced, but then, don't fill those rooms.)
-Some closets don't open/close properly.
-Bed fell off of, what appeared to be, a bad frame. (Repaired fairly quickly.)
-Toaster doesn't work right.
-Can opener broken.
-Refrigerator missing shelving.
-Oven heated slowly, not sure it got to temp.
-No basketball for court. (Pretty decent court.)
-Kitchen faucet that shuts off unexpectedly.
-Dishwasher that leaks.

I'm sure I'm forgetting some items, but you get the picture.
Overall, it was O.K.
Luis Ortiz

17 November 2017

Although the rooms are very nice and comfortable, it doesn't make up for the poor experience of the rest of the resort. There is little to no customer service here. Policy is placed well above customer satisfaction and in my opinion that doesn't make for very good business. They've assigned me to a room that had people occupying it. They have printed out the wrong parking pass as well as check in & out dates on our paperwork after we have told the staff more than once our dates. Internet does not work if your trying to do work and they do not answer the phone when called. It honestly feels like they don't care for their customers and it is widely noticed from everyone in my party. The location and rooms are nice but for the amount that's paid, I expect much better services. I don't really recommend this to anyone. Honestly, motels in the area are much cheaper and a lot more better at insuring your needs are met.
Ava Wright

13 November 2017

We stayed in building 1, Lake Eve in a 3 bedroom 2 bathroom unit and it was PERFECT. The resort was gorgeous. There was always something to do so spending the day at the resort was totally worth it. The pools are heated so it was perfectly fine to swim in the evenings. The staff was all very friendly. If we needed anything they were more than happy to bring it to our room for us. I can't wait to come back in the next few months.
Abbey Storm

26 October 2017

The Fountains has great rooms and amenities. We fully enjoyed our time. We got two nights in a 2 BR condo and attended the vacation sales presentation. We were there for under 3 hours and could have been out faster if we hadn't asked so many questions. It was one of the best presentations we've been to.
Dennis Maningas

25 October 2017

Stayed in one of their newly remodeled and updated units. Very nice, clean and spacious. Everything from furniture to TVs to decor is very modern. Clubhouse is nice, has a Starbucks, frozen yogurt bar and game room. Staff is very friendly and helpful. The location is perfect, close to just about everything you would want to do and explore in Orlando.
Justin Mullins

22 October 2017

The employees here have great customer service. Every employee making eye contact with me or within about 6 feet made a point to greet me. Our check in was a pleasure.

While we were supposed to have a room in building 2, they informed us up front that the elevator broke and may not function for a few hours. In doing so, they offered to put us in a different building.

At our request, they allowed us to stay one evening in a different building and move back to 2 the next day when the elevator was fixed so we could be closer to the pool.

That being said, building 8 was much newer and cleaner than building 2. However, building 8 is farther from the main pool and the resort is in construction of building 9, making it a bit noisy at this time. Building 2 is dated. It had wood interior paneling and lamps made of wooden stakes. On the deck in building 2, there was a dead cockroach. None, living nor dead were found inside at any point. The decks are all screened in, and the air conditioner worked well. The suites were all furnished with the appropriate items to cook your own meals and serve your own drinks.

They have a pizza restaurant on site and it is pricey, and this is the worst part of the reviewwhile the restaurant is open, they will not allow pizza delivery drivers on the property. I'm not sure about other types of delivered food. We ordered a pizza from Dominoes and were forced to go off property to meet the delivery driver to pick up our food. However, in doing so, we were able to get twice the amount of food for the same price.

The pools are nice and designed for families. They have two water slides suitable for kids (over 40", and they check). If your kids are tall enough, but may need some help swimming, they allow the adults to stand at the bottom and catch them.

At the pool area, they also have live music daily. They also had a kid activity (water balloon toss and hula hoop contest) that gives the parents about 30 minutes of free time. There is a bar and grill at the pool, but it is expensive. A domestic beer during happy hour is $4.50 and a 16 oz margarita is $7 all day.

Checkout was smooth, and they have an expedited check out process where you can simply drop off your key.
Michael Butler

07 October 2017

Had a great time at the Fountains Resort this year. The staff is always very friendly and helpful. The amenities in the rooms and resort are great. Multiple pool areas with hot tubs. The large outdoor pool area has a set of water slides, water volleyball, little kids play area with water spraying structures, water basketball area, grill and bar area, and other activities that the staff put on throughout the week. They have staff dedicated to selling tickets to the local parks and recreation areas. This is a great place to stay at for your vacation.
Bradley Funderburk

30 July 2017

This is the second time we've stayed here and we love it. The floor plans of the rooms make it great for traveling with friends or family. The new water park is hours of fun. The drinks and food from the bar weren't the best but still pretty good. The lake is scenic and I'm hoping to take a paddle boat out today or tomorrow. The security provides a nice piece of mind which is nice while you're traveling with valuables. The staff and service that's provided is always top notch and done with a smile. There's a few minor issues with the room. For example, some of the power outlets don't work in our room but that's any easy fix and nothing to get upset about. All in all these place is great for a family getaway.
Joe Scott

13 June 2017

Very nice resort. Clean rooms that are fully stocked to live there for a week or two. Staff has been very helpful except the man art the concierge desk when we first arrived. He was rude, wouldn't listen to us, and just really unpleasant to deal with. Other than that it is a great place to get your vacation on.
Daniel Roberts

30 May 2017

Great place for a family vacation. Very friendly staff willing to help with whatever you need. Very easy check in. Offered a sales pitch, but when i said we were not interested, they backed off immediately. Central location made it easy to get to any theme park in the area. Rooms were clean. Pools were clean. Will definitely be going back.
Arron LuBrant

29 May 2017

I stay at The Fountains every few years. They never disappoint. The rooms are always clean well maintained and spacious. The staff friendly. When you walk around the resort they always greet you. The two pools offer enough space for everyone. The Wakoloa Springs pool is always busy and bustling. The other pool has a more relaxed atmosphere. Four hot tubs spread across the property. A beautiful pond with several Fountains to walk around in the center of the resort allows for some leisurely walking if you want.
David Cornelius

18 May 2017

Very good experience here. Stayed for a cheerleading competition with my family, very nice facilities and the rooms were great. Very spacious living area and the bedrooms are well furnished. The bathrooms are very impressive and the hot tub is a great touch.
A lot to do here on the grounds as well. The water park was pretty awesome and there are events and activities going on nonstop at the clubhouse. If the water park isn't your speed ( usually a lot of small kids) then there are pools at each building and at the clubhouse (complete with a bar and pool table).
Loved our stay here, definitely looking forward to returning.
Derric Ross

04 May 2017

I was pleasantly surprised by the atmosphere this resort has. The workers spoke to us or nodded their head in acknowledgement of our presence. One of the few places where you see workers enjoy their jobs, which in turn makes the visitors happy to stay here.The resort in general was very clean and presentable. The pools where kept in a very clean state and the chlorine levels where just right. I highly recommend considering staying at this resort if you are visiting Disney World or Sea World as the location is very central to both and surrounding restaurants and other amenities, some of them on the resort it self like The Coffee Shop in the Club house. We stayed in building 1 and we had a beautiful view of lake Eve.