Name: Best Western Inn & Suites - Midway Airport
Address: 8220 S Cicero Ave, Burbank, IL 60459, USA, US
Telephone: +1 708-497-3000

Best Western Inn & Suites - Midway Airport is a lodging, located at 8220 S Cicero Ave, Burbank, IL 60459, USA. They can be contacted via phone at +1 708-497-3000, visit their website www.bestwestern.com for more detailed information.

Location :

8220 S Cicero Ave, Burbank, IL 60459, USA

Contacts :

Added by Jopie, at 21 November 2016

Monday Open 24 hours
Tuesday Open 24 hours
Wednesday Open 24 hours
Thursday Open 24 hours
Friday Open 24 hours
Saturday Open 24 hours
Sunday Open 24 hours

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Juan Tellez

20 December 2017

Smelly room, cockroaches on bed and furniture, bad internet, no hot water, AC control no signs at all (had to download a pic of that model on internet to figure how it works, never recieve my checkout bill, had to call them 2 times, people drinking beers at 7 am on brakefast room, elevator panel not working for my floor.
really a nightmare of place
Antony Woodroffe

15 December 2017

Upon entering this property, the property looks very appealing. They have done upgrades in the appearance of the entryway and the employees at the desk are very nice and helpful. The rooms are less than desirable for the business traveler. Everything is either locked down or just doesn't work. Irons are chained to the ironing board making it unusable. Minimal access to electrical outlets. Microwave doesn't work and is missing pieces.
William Hendricks

07 December 2017

Pleasantly surprised how nice this hotel was. Clean and large rooms. Very close to Midway airport. Breakfast was even okay
Leo Limuaco

02 December 2017

This hotel is undergoing renovations as of 11/29, the night I checked in. It's the small details that's being worked on now.
The room (301) was surprisingly quiet considering it was on the street side.
The room was clean and smelled fresh.
The bed was very stiff for my liking at this hotel.
The breakfast was typical fare. I've never had to use a pancake maker before. That was interesting.
I would see what this place is like after the renovations are complete.
Jim Trieschmann

01 December 2017

My expectations were exceeded. I'm a road warrior in hotels 175 nights a year. This hotel is newly remodeled, my mini suite is beautiful. The desk clerk Theresa was outstanding, I needed a menu she couldn't find one, I said I could look it up on line, got to my room was unpacking and there was a knock on the door and it was her hand delivering the menu., thats customer service at it's best. This hotel is only has a 2 star rating, it should be a 5 star with service like this.
Revis McElheney

05 October 2017

Highly disappointed there was no airport shuttle. Property being renovated. Our room was large enough and clean.
David Lane

02 October 2017

Such a beautiful ceremony! The banquet hall did an amazing job! Staff was on point all night! Bartender was very efficient! Service was excellent every step of the way!
Riya Patel

26 September 2017

Horrible customer service!! We booked and got a hotel room and put our baggage in it and then when we came back there were OTHER PEOPLE IN OUR ROOM WITH ALL OUR STUFF IN IT!! And they made us change rooms instead of telling them to get out of the room. Now we have a flight to catch and they won’t recompensate us for their horrible services! The manger is also very rude and will not respond to Expedia or Best Western Corporate.
Greg Raleigh

31 August 2017

For the money, I've been very satisfied. The staff is courteous and helpful, and have responded quickly to my needs. I'd rate it higher, but the building is being renovated. The transition has created almost no inconvenience, but it would be dishonest to compare it equally to a building not being renovated. I gave it 4 stars more on principle than dissatisfaction.
Andrea Frederick

28 August 2017

We stayed here before flying to San Diego for our honeymoon because it was the most cost effective sleep & fly package I could findnext time I will spring for the more expensive option. We had to be given a different room right away because the key card lock was not working. We found roaches in our bathroom in the middle of the night. Breakfast was of very questionable quality. I'm giving two stars because the staff were really friendly and helped as much as they could, but I'd say just opt for something else.
Jeannie Brcka

05 May 2017

My experience is always wonderful at Best Western Burnank. Always a friendly staff that will go that extra mile to help you with any questions you have. I suggest this hotel if you are looking for smiling friendly faces and very clean rooms
Lynette Burton

28 April 2017

Renovation was a problem during my stay April 2017, the hotel indeed has issues that management needs to address. The standards for Best Western is below average at this one. It's was obvious that the hotel was badly maintained before the renovations began. Lesson learned, avoid this hotel be forewarned!
Ashley Kornfeind

12 March 2017

I would never stay at this location again for multiple reasons the biggest one being the apparent drug activity that was going on in the hotel. It smelled of marijuana throughout the hotel in the elevator.The first night we were there the cops were arresting someone for stealing a TV and then desk called us to make sure we had a TV an then came to our room to check it was very strange. We were here for a funeral with small children and this was very disturbing. The next biggest problem was the condition of the room. The bed was clearly broken, blood splatter on the wall by the bed, no screen in the window, window did not lock which was unsettling seeing as how you could tell people hung out on the rooftop located directly out our window and the staff made no attempt to get is something to block the window from opening. The TV remote did not work and the channel listing did not match the actual channels. The Desk chair was broken as well as the little eating table and the chairs for the table were stained so badly we didn't even sit on them. The carpet was stained and clearly not vacuumed. The bathroom walls and shower curtain had mold all over them and towels were all stained. They were doing remodeling in there hallways which is fine but not at 8:00 in the morning right outside our door scrapping the walls. The staff was not friendly and not accommodating i had an issue with my points and they informed if it was taken care until i asked and the woman's response at the desk was "oh your the one with the vouchers" in a very snotty tone as if i was such a bother. They never disclosed that the pool and fitness center were shut down. Housekeeping was also rude when we asked for extra towels we got well here is two you will just have to wait until later now mind you we were trying to get ready for a funeral. I work at a hotel and we travel a lot and i have never experienced such horrible accommodations.
Terry Harris

16 February 2017

I had great service while I was there, first desk was so friendly I didn't have the breakfast but it did smell good. Only problem that I had was that I booked Queen Double and got full double. I was on the top floor and my children love see the plane come in they stay in the window. Maid service great keep my room. I will travel there again. Thanks
Bradley Harrison

28 November 2016

John at the front desk was excellent. We came in super late and he was such a nice fellow. He was quick to check us in and thanked us for choosing the hotel. The hotel was great and there were no issues. We plan on coming back to the Chicago area multiple times and this will be a hotel we return to thanks to John and the awesome service we received. 11/10 Good Guy John was great!