Emergency department-----With new emergency department with many new rooms, your wait time is pretty good. Always remember someone with a more serious condition can come in and will be seen before you. You will get the care you need and the respect and privacy you deserve.
Inpatient services----- if you happen to be admitted, the staff will take good care of you! They now answer call bells pretty fast, you order your own meals like room-service. They clean your room daily, and for the most part they are GREAT! Always remember if they don't get to you in seconds, they might be with another patient. They also have a small inpatient psychiatric unit.
Outpatient services-----lab work, nuclear medicine, cardiac testing, and more
GREAT PLACE IF YOU NEED IT!
Upon arrival to the ER with severe stomach pain; I was almost immediately taken to a room and seen within 20 mins. by the ER doctor. He quickly took care of my pain and had my problem solved.
I came in Monday to have a lithotrypsy done. The entire staff, took very good care of me. Would like to thank RNs Vicki, Jane, and Karen who kept me warm and comfortable. Would like to especially thank doctors Spearman and his helpers and Dr.Howenwater who kept me pain free and at ease.Most importantly, I would like to thank Dr. Adams for the superb job he did of explaining the procedure to me and then performing a pain free operation. I felt well taken care of by all.
Great staff but the billing and records services have a LOT of room for improvement. Every lab I have done at Beaufort Memorial has been miscoded and therefore denied by insurance. It's taken up to two years to get BMH to correct the coding and resubmit. Latest was at Women's Health Center. Again--good healthcare staff, terrible support staff.
Garbage facility with a crappy, unethical staff. How can someone be a doctor or nurse without having bedside manner and a compassion towards people that are hurting? WORST HOSPITAL EVER.
A disgusting, poorly kept hospital, I wouldn't leave my enemies here, if there was an option for no stars, I would have chosen it.
Underwent heart catheterization, performed by Dr. Smalheiser, on 7/12/17. He and the nursing staff were superb.
Birthing Center was great. But a lady in billing department wasted my 25mins for nothing. Her name she said was Ashley Kourlaboup. This lady was beyond horrible! I called them about a bill they sent to me, they directed me to inform my insurance company who said they (Beaufort Memorial) didn't send the claim to them. So I called the billing department back and this lady said she couldn't talk to me because I wasn't the one listed on the account, my son is just 3weeks old, he can't talk to you. I wasted close to 30mins just for this lady to send the claim to my insurance. Unprofessional and unacceptable Horrible customer service in the billing department.
I went to BMH for a mental health issue on 5/22 at about 11 PM. I was put in a room without any blankets and that was kept at about 60 degrees, so I was huddled up on the bed shivering. I was taken in, given the usual paper scrubs, and talked to for about 5 minutes by a nurse and a PA. I was then left alone for 4-5 hours before I was seen by ANYONE, and it happened to he the on call psychiatrist. He was rude and short, only asking "Are you suicidal? Are you going to hurt anyone else?" I then requested some information about Bipolar Disorder, and was told "Are you going multiple days without sleep but happy? No? Then you're not Bipolar." I was then practically shoved out the door. My belongings bag was given to me with papers without discharge instructions, I was not referred to an outpatient therapy center, and I was not treated for my prehypertension or even for the problem I went in for. I was hospitalized previously for Depression, and I have NEVER been stripped of my dignity or frlt like I was such a burden like I was last night at BMH. I will, from now on, be going to NHC or Hilton Head Hospital for any kind of emergency health situation.
Professional and friendly staff. Everything great except the beds are too short and couldn't find extenders.
Medical staff is amazing. We have always received great care. However, the billing department is horrible. After an ER visit, we received bill after bill. Quickly paying, only to find out they hadn't recorded our insurance info. The late notices kept coming and with each call, they apologized and assured us the situation was resolved and nothing was owed. Then the threats of collections. Didn't matter how many times you called, or qho you spoke with, same answer, nothing owed. Today, months later, we received a refund check for our over payment. Along with a collection notice. Is there any communication there? Does anyone put notes in the computer?
I cannot say enough good about the Beaufort Memorial Hospital Doctors & Staff! From ER to ICU where I spent 10 days these folks were on top of it and I am so thankful. If there were more stars to give them I would!
The ER experience was great but the problem is with billing. I never received a bill and a couple months after the ER visit I got a call from collections. The billing department told me they only send out one bill and no warning prior to sending it to collection. I always pay my bills on time and do what I can to keep my credit score up. This company doesn't care about people's credit especially in this economy where people struggle to keep it up.