About
Location :
Added by Jopie, at 25 March 2017
Opening Hours
- Monday Open 24 hours
- Tuesday Open 24 hours
- Wednesday Open 24 hours
- Thursday Open 24 hours
- Friday Open 24 hours
- Saturday Open 24 hours
- Sunday Open 24 hours
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20 Reviews
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22 April 2020
My daughter went there to upgrade her phone. She was charged for an Iphone Pro Max and never took a phone from the store. This was on Dec 2 2019 and today is 4/21/20 . My son works in the Emergency room and because of this and my now high bill over $1000 he can not upgrade his cracked phone because of a balance.This needs personal attention of a leader in Apple!
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12 April 2020
Apple Store at Fifth Avenue NYC.
Compare to other apple stores, this is the most spectacular one with a glass cube at the entrance gate. This store is located at 767 Fifth Avenue New York City.
The first time I heard about this store is when I saw on the magazine and online news at the grand opening of this store, more than a thousand people standing outside the building to attend the opening ceremony.
As an Apple product user and lover, I made a wish that someday I will come to visit this store in my own eyes, no matter when.
Then 3 years later my dream comes true and I finally could visit this store.
It is a big store inside the glass cube with a great style. There's a row of the table showing all apple products display and all crews are busy helping and talking to the customers.
Most of them are very nice, when they meet a new customer they will handle them or if they are busy they will call another staff to help.
Nice store, nice crew and for sure nice products.
If you Purchase something there above $110 are subject to a 4.5% NYC Sales Tax.response / report this review -
26 March 2020
OK, my 75 year old uncle called me and said "guess what? I'm a genius! Apple hired me at the Apple Store to work at the Genius Bar!" I'm thinking, really? I have to change the channels at your house because you can't use the remote or, as you call it, the clicker. Apples computers and phones are great. The service when you buy something here is great. Do Not bring your computer or phone to my Uncle! The real deal is they take it in the back, probably plug it into some device and then the device fixes it or, if the magic genius in a box cant fix it, they send it out to real Apple geniuses. Send it to Apple FedEx and save some time and hassle if you need service. Other then Uncle Philly working here, its a great place.
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05 March 2020
Amazing store and beautiful architecture. The glass design is amazing (I miss the real glass staircase). this the coolest Apple store I been to. In the smack middle of the city, Such a cool building! The staff were helpful and it's located close to Central Park. The renovated space is amazing. Lots of helpful and knowledgeable Apple staff around to assist you with anything you need. The Apple Store on Fifth Avenue is a great store and a great tourist destination for so many reasons.
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13 February 2020
Nice store! They did some great renovations recently. The plaza is very well designed and constructed. Lots of tourist. It takes long to get things done. Lots of people, tourists waiting in lines. Staff try their best to be organized but sometimes its too much!
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13 December 2017
By far my most favourite Apple store (possibly in the world!). It's accessible (although parking can be really difficult at certain hours) and carries all Apple products and even Apple-compatible accessories. There are a multiple number of sample devices that are available for testing and the sales persons are very permissive in letting people try them (our sales person let my 4 year old niece to play with an iPad and even pointed out the games and drawing stuff on the device). The best part is that it's open 24 hours so just in case one needs to buy a gift at any time of the day, you can be assured that you won't be left empty-handed.
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13 December 2017
Kevin F and Chris P were of INCREDIBLE help to me. Their kind demeanor, festive red Holiday shirts and knowledge of Apple products was astonishing. Their candor of the outcomes of the difficult storage issues and the options I had was very much appreciated. 10/10 would come back!
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09 December 2017
Large apple store. It's amazing how popular this place is but truly understandable. The staff was helpful and knew their products and well. Easy to find and lots of staff make this place worth going to for any of your Apple products or questions or just to browse.
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28 November 2017
Iconic apple buzzing with a lot of energy and attitude. You can see some real cool and latest stuff. You can connect to the net for free with any of the on display screens and do your local stuff which is great for a traveler.
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01 November 2017
Unfortunately the store’s customer service quality is declining. I spent 30 minutes trying to buy an iPad without a chance being helped at 9:30PM.
First you cannot walk anymore freely throughout the store, try different products and order, now you have to order directly at the main entrance. If you ask for help, they send you back. Customer support couldn’t sell me anything, because she is here to help and not to sell. After 30 minutes I left empty handed.
After 10 years of being a loyal customer, the place changed from college and helpful to shiny corporation. Hope things will change!response / report this review -
03 October 2017
Great location, great staff. Had a pleasant experience here. Mind you I'm a Windows guy but wanted to stay familiar with macOS. I'm sure any Apple store would have offered a great experience.
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02 October 2017
Love this Apple store purely because of the great service one gentleman offered. Very helpful staff, came in booked an appointment and came back in an hour. Although I can say, not all the staff share the same compassion and care. Some have an attitude which is not nice to be greeted by from someone you’ve never met. Also a smile goes a long way.
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25 August 2017
This is the best Apple store I've ever been to. All staff and technicians were so prompt to me and my boyfriends needs. My boyfriends phone had a battery issue and they took care of it right away. I bought a few things for myself and the whole process was quick and I was on my way. Very cool store in a great location.
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20 August 2017
Best Apple Store I've ever been to. They're great at everything, especially customer service. I went in with my iPhone broken and they replaced it no problem. Love it.
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30 July 2017
This is an amazing Apple Store. Even though it appears to be a temporary location while they build a new one right next door, it is still nice, big and open. This is probably one of the most crowded Apple Stores I've ever been to. Definitely a site to see.
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04 May 2017
Love this place. The employees truly care about your situation and try their hardest to take care of you quickly. Expect to wait for a long time, though. Many people have lots of questions about their phones.
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18 April 2017
The store is huge. If you are a fan of apple product or even if you are just visiting Manhattan you should walk inside and visit the store. One side note for anyone who want to sit outside of the store on the stairs apparently you are not allowed to do so. If you do so the police officer outside the store will asked you to stand up. If you need a taxi there is a guy outside the store who will ask you if you need a taxi. I must admit that I was surprised to find out that the store as big as it is doesn't have a visiting restroom.
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13 April 2017
Visited in June 2013. Very spacious store. One can see lot of people around. Google salesmen are very informative and happy to answer all queries. But products displayed here are available every where. Nothing special.
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03 April 2017
While the main location is being renovated, the store is in a temporary location just behind the main store. However, that's just a location. The store is open 24/7 and that can be a much welcome.
Service at the location was great and I was able to buy my desired product and had a good consultation with the sales consultant.
For all foreigners: Sales Tax is 8.875%response / report this review -
01 April 2017
The store is great. Very nicely designed. They employees are always ready to assist with any issue. I bought the iPhone 5s from there 2 years ago. Still running great. Great store. and the around of the store is very nice too.
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