Staff are friendly and accommodating. Location is good for those wanting to visit the Disneyland parks. Check-in/out was simple and quick. Room's were very comfortable and clean. Would visit again.
The hotel is nice, but my stuff has came up missing both times I stayed here. The bath tub water lingers around. I don't think they clean the tubs right. I had to get transferred to another room right after I had unpacked..it was so annoying. After traveling for 8 hours I checked in my room and took a shower and the water was up to my ankles. I called front desk and they offered me to a room across the hall. Will not be booking at this hotel again.
This hotel is not as nice as it seems in pictures and on the outside. The hallways and rooms need some updating, they are clearly well worn and outdated. The beds were mostly comfortable and the rooms with the bunk beds were big. It was nice to have beds for each kid. The layout was a little confusing to me. It seems the couch and bunks should be in the main room and the large bed in the closed off room, but it wasn't that big of a deal. The curtains are heavy, which is good for sleeping in. But, we could hear everything going on in the hallway and above us. This is a family hotel, so kids were screaming and jumping at all hours of the night and morning. The housekeeping staff were talking right outside our door for about 15 min and then played loud music while they cleaned. This was around 9a. So, not terribly early, but be prepared to not sleep in here.
This is definitely a good spot to rest your head. The regular rooms are a bit small because of the patio and I wouldn't eat off the floor of the bathroom. That being said, if you're going to Disney all day, it's more than enough. No frills but the rooms are clean. People have complained about the parking but I actually prefer the overflow parking at the Marriott because it is well lit with excellent security only a few yards from the hotel. Oh and the parking was FREE which is not something you see a whole lot of.
Close to Disney? Yes! Are there better options? Absolutely! The Inn billed me unfairly and then refused to fix their mistake. If it weren't the fact that I booked through World of Wishes, I would NEVER have gotten my money back. It still took them over a month to fix it. Their overnight manager (a man who's name escapes me) was horrible to me and my friend who stayed their and the reason our refund took so long. I refuse to post anything good about this hotel, as there was nothing good about the stay. If this is your first time going to Disney, DO NOT STAY HERE. There is so much that you are not told, that other hotels do tell you. If anything, read the reviews. It's cheap yes, but for about the same price, you can book in other nearby hotels.
Prefect location to Disneyland. I love the extended rooms for kids, our room had a king size bed, that maybe could be replaced. It was a bit uncomfortable. The room included a bunkbed and a pull out couch. Mini fridge, coffee pot, 2 TV's and was really a nice size room. I like that there was a door between us and the kids as well. Staff are super nice and very helpful. Rooms were clean and provided the items needed to stay for a couple of days. ( shampoo, soap, etc) If traveling to Disneyland with kids this is a great place to stay.
Comfy beds, close to disney. Great place if you are ok with housekeeping stealing your money out of your hotel room. Just don't leave anything valuable behind when you leave.
Friendly staff, quiet and spacious rooms. Stayed in the family suite, had a king, twin bunks (my nephew really liked that!) And a pullout sofa. Great place at a reasonable price.
Stayed here for a few nights and it wasn't bad. Beds are a little small but everything was clean. The walk to Disneyland wasn't too bad but at the end of the day when you're super tired it feels like forever! I would recommend this place to a friend.
Great location, only a short walk to Disneyland main entrance. Front desk staff remembered our names when they saw us. Family suite clean and roomy.
I have stayed here in November 2016 and January 2017. Both times the room has been clean and the service has been fast, flawless and sincere. The first time I was silent down the hall, and overheard two employees talking about how to help people with their travel/transport/Disney problems and how happy it makes them to relieve the guests :)
I need to say that the second time I forgot my book and agenda in the dresser drawer. I called to see if it was even seen by the room attendant and pay for it to be mailed back. I have left things behind in other hotels, and they were gone forever; but, Arthur at Portofino found my belongings and mailed them home at no cost to me! He was just a sweet fellow and I hope the best for him.
Claudia and her staff are fantastic! Clean rooms and a short walk to Disneyland and the Parks. Rooms are clean and safe. There are lots of shops and restaurants around if you don't feel like going to the parks. Would definitely recommend if you want to be close to the parks but don't want to spend alot.
The rooms were a good size, and they seemed clean. I don't care for carpet so it would've been a plus if it didn't have any but that's just me, also the bathroom had no fan so it got very hot after a shower. I did like the spacious balcony, also it's close to Disneyland. I enjoyed my stay and I might consider this hotel when visiting again.
Nice place to stay. A little bit of a walk to Disney but it's not too bad. Parking is a little tight if you have a full size pick up. All that said I would recommend this place. It's also pretty affordable.