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Added by Jopie, at 18 January 2017
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14 Reviews
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02 November 2017
It's a good hotel with serviced apartment facilities in downtown Auckland. However, the hotel is undergoing renovation at the moment. Works are from 9 AM to 5 PM on weekdays. It can get really noisy during the day.
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01 November 2017
The Heritage is a very good base from which to explore Auckland. The Sky Centre is nearby where you can pick up the Explorer bus and visit some of Auckland's historic sites. Whilst in the opposite direction is a downhill walk to the ferry terminal enabling you to see other parts of the surrounding area. Also in this location is The Viaduct where there is an abundance of restaurants and bars.
The Heritage Hotel is a very good hotel with great service and very helpful and friendly staff.response / report this review -
20 October 2017
Spacious room, good amenities such as gym and pool. Great location. Just nearby to shops and restaurants but not too close to be very busy in the evening.
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25 September 2017
Great hotel. Old but renovated very beautifully. They really looked after us well. The facilities are clean and well maintained as well too.
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22 September 2017
Fantastic staff at the front desk. Great concierge service. Spacious room with character. Awesome
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08 September 2017
My preferred place to stay in Auckland. Good standard of service and room. $35 buffet breakfast can be reduced to $25 if booked on arrival.
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30 August 2017
My wife and little one stayed three nights with breakfast included. Excellent service and hotel room, enjoyed the spa each day. Breakfast included a great selection including vegetarian and vegan options. Even Kombucha and coffee machine included in price.
Hotel in great central location with quick walk to sky tower, queen Street and britomart train station.
Highly recommend facilities, breakfast and staff service.response / report this review -
16 July 2017
We attended an event at The Heritage and on the way to the banquet hall we passed through the hotel. It was fascinating to see how the old building had been updated and incorporated into a hotel. The banquet was excellent in a lovely room with the old decorated ceiling very evident and the view over the city from the balcony beautiful.
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15 June 2017
Come to this hotel regularly to service and see it from all angles . Staff are professional and are attentive. Also a high standard of cleanliness. Good place to stay .
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17 April 2017
The hotel Is very run down All the floor boards creek and the rooms are very dark and depressing. The restaurant only caters for vegan food which is very strange. The service at the bar is poor and the charged me $18 for a jim beam and coke. The internet is useless and expensive. I think the hotel would have been great 10 years ago but needs updating.
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03 April 2017
We had an awesome time. The room was great. Corner room on 5th floor was huge, and decent view of harbour and hotels outdoor pool area. It had everything we could need, even a proper kitchen! My only prob with the room is the shower, it's very low even for a shorty like me!
We tried out room service dessert which was all delicious and delivered very quickly. All hotel staff were pleasant.
The fitness facilities were great! But the showers and toilets weren't great, seemed like local pool changing rooms really.
Before checking out we had a huge buffet breakfast. The dietary options are great. The hot dishes and bakery were pretty standard choices, but all very tasty.
We will def go back!response / report this review -
09 February 2017
Meeting expectation as a hotel. Centrally located down town suitable for people keen on activities in the bottom section of town. If you're lucky you'll get a sea view to your room also :)
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08 February 2017
They treated us so well. The room was clean and quiet. Such good service. The rooftop pool didn't hurt either. Just a great place to stay for our last days in Auckland. Loved it!
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25 January 2017
Hotels in Auckland are hit and miss. Some are really good, others are terrible. Heritage falls in between.
When I turned up, I asked one of the staff where the parking was. Did they have self parking or was it only valet?
He responded that they do have parking but there are no parking spots and to look around for somewhere else. This is pretty poor. If you're a big, mid city hotel, you must offer parking.
Otherwise, staff at check in were lovely. Room is large enough for a night or two, but wouldn't recommend it for a long stay. Bathroom is extremely large, but very dated.
Not the worst, not the best.
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