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About

Hotel Sofitel Legend the Grand Amsterdam is a lodging, located at Oudezijds Voorburgwal 197, 1012 EX Amsterdam, Netherlands. They can be contacted via phone at +31 20 555 3111, visit their website www.accorhotels.com for more detailed information.

Location :
Oudezijds Voorburgwal 197, 1012 EX Amsterdam
Added by Jopie, at 25 February 2017

Opening Hours

  • Monday 12:00 PM – 12:00 AM
  • Tuesday 12:00 PM – 12:00 AM
  • Wednesday 12:00 PM – 12:00 AM
  • Thursday 12:00 PM – 12:00 AM
  • Friday 12:00 PM – 12:00 AM
  • Saturday 12:00 PM – 12:00 AM
  • Sunday 12:00 PM – 12:00 AM

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14 Reviews

  • Cristina Popa
    27 October 2017

    Wonderful canal view and amazing service. Very spacious rooms with great amenities. Highly recommended the Michelin star restaurant Bridges they serve delicious and creative seafood dishes. Great location to explore Amsterdam.

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  • Doug Walker
    23 October 2017

    Everything thing about our visit was perfect. From the website search and booking to the actual stay in the hotel. Super friendly and attentive staff. Being shown to our room by the check in agent was a first and a glimpse of the classy service to come. The room sparkled and was extremely well equipped. The staff at every turn were friendly and helpful. Bridges restaurant was top notch with equally friendly and helpful staff. We'll be back to Amsterdam and will be back to The Grand.

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  • Thierry Van Der Kallen
    23 October 2017

    My first time at the Legend was a fantastic experience. The staff is super attentive and was always super friendly. Unfortunately I didn't get a chance to try out the butler service, which was offered to me as a platinum member, as I was there for business and had no specific needs in those few hours I spend in the room.

    The staff at the bar was fantastic. Its worth trying a cocktail as the bartender can make you something very special.

    I have to discount the score from a 10 to a 9 as the Gym is really too small and feels very cramped, which is important for me after a days work

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  • Catherine Steen
    20 September 2017

    One of the most amazing hotel's I've ever stayed at! Every single member of the staff is committed to superior customer service; I was amazed that every time I walked through the lobby a staff member approached me to ask what they could do to help me. Every single staff member from top to bottom were fantastic. From the wonderful person that checked me in (who also asked about my Dutch heritage) who then arranged for a wonderful surprise to be delivered to my room, to the amazing host at the restaurant during breakfast. When I come back to Amsterdam with my family we will definitely be staying at your hotel!

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  • Hadas Levy
    03 September 2017

    We had a lovely stay in The Grand Hotel in Amsterdam. The hotel is well-located in a beautiful building. The staff was helpful. We were really impressed with breakfast and with the dinner we had in the hotel restaurant. The room was very comfortable, and the interest connection was reliable and quick.

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  • Valerie Danner
    12 August 2017

    We stay over 60 nights a year in hotels and expected more from this 5 star hotel. The room we were 'allocated' fell short of our expectancy and we experienced several problems both with the location of the room and housekeeping. Check in was good, we were escorted to our room, turned out to be the top floor, a long way from the elevator and overlooking the street. We discovered being in a room on the top floor meant that the eaves were a problem . We asked for a lighter weight bedding and more coat hangers,
    both flung on the couch when we were at dinner. I remade the bed and put the hangers in the wardrobe.
    At night the street was noisy, bathroom drains smelled. We had asked for a quiet room. Rather than have us leave, the hotel upgraded our room but did not add the extra pillows previously requested, we did not bother to request them. We had one good nights sleep. At check out the hotel gave us a gift, we would much rather have had a better Hotel experience.

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  • Eileen Schiff
    05 August 2017

    our plan was to arrive in the afternoon, but we had to leave the cruise ship early, arrived at the hotel in the morning. The hotel is amazing and the staff very helpful and accommodating. Our room wasn't quite ready so they offered us a free breakfast and what a breakfast it was. The front desk staff are very approachable and had tons of information and very helpful. I would absolutely stay there again.

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  • C Collier
    08 July 2017

    Hotel is fantastic, staff are so helpful its brilliant. However the breakfast which the hotel itself describes as the most important of the day has dropped since our last stay. Service on the first morning was awful, so much we walked out. Returned for the second morning and order was wrong, it was just average. Apart from that, the room was great, room service outstanding and our butler could have not been more helpful. Also a great location.

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  • Lance Wilhelm
    30 June 2017

    While our room was a little cramped given we had 3 of us staying in a room built for 2, it was still quite nice and comfortable. All of the staff members from the front desk to the bellmen to the restaurant were genuinely concerned with our care and comfort. The only challenge we had was one of our 2 rooms was not ready when arrived before lunch, which is understandable. But when it still wasn't ready at 4:00 pm that became a bit of an issue for us. We also had to make a couple of inquiries about the room even though we gave them our cell number to call when it was ready. Despite this small matter, the overall experience, the elegant historic property itself, the beautiful garden where we had breakfast and the perfect central location made this the perfect place for us.

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  • Craig Froke
    16 April 2017

    Hotel is beautiful but our room was a bit awkward--2 levels, shower water on floor of bathroom. Service by all staff was excellent as was the breakfast. We enjoyed our stay!

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  • Tony Catalli
    14 April 2017

    Very nice hotel in an amazing location. Hotel staff were pleasant and accommodating. The entire hotel was very clean and well maintained. Highly recommend to couples or business travelers!

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  • Jay Parmar
    10 April 2017

    Overall, my wife and I enjoyed our stay at Sofitel for the three nights we were there. Unfortunately, we were not very impressed with the spa facilities at all. The steam room was cold and uninviting and not operating correctly at all. The water in the pool and spa area was cold and once again uninviting. The sauna seemed to be fine but could do with a small dim light so you can see the egg timer at least!
    The biggest gripe was the price of the breakfast which we both felt was overboard for what was on offer and hence we chose to have breakfast elsewhere. The room itself was very comfortable and facilities more than adequate for our needs. The staff were pleasant, helpful and knowledgeable.

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  • Sarah Kuklewicz
    02 April 2017

    Lovely and super-helpful staff, beautiful hotel, great location, really nice room and stunning breakfast!
    If you do stay here, take them up on their offer of a tour of the building. There are gorgeous function rooms with interesting histories.

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  • Michelle Reynolds
    04 March 2017

    Very well located. Beautiful. Views to remember. Must say that there was quite too much noise in the hotel. Children loved it, as did I. Such a diverse place, though 2 days is plenty, with children. Service was good..perhaps a smoother, quieter and more luxurious experience would have brought this to a 4 star, for me. A tad pricy.

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