Very close to ADO, located in the middle of the downtown. The rooms are pretty clean but could be better, we had only cold water in the shower - maybe depending on the room. Beautiful garden (with parrots and peacocks) and swimming pool (open 10-22), but fitness center (open 9-17) - not even one machine worked.
Very friendly staff, great location. Safe. A woman travelling with two kids, would recommend!
The hotel is very close to the bus terminal. That is why we stayed there. The lobby is very nice. Staff was friendly. Older hotel, no frills.
The hotel has a very good connection by bus to the airport (ADO buses) and to different parts of Cancún, including the beaches (R1 line). The staff is very kind, the rooms are clean. The hotel has a bar and a restaurant, and next to the restaurant, a pool. The ladies come to clean around 11 AM every day. The hotel keeps a lot of peacocks as pets.
In terms of convenience the hotel is right next to the bus station which for us was a big draw as we only planned a 2 day stop over.
Rooms look pleasant but are quite noisy.
Upon pulling back the sheets we found blood and brown stains. Either these were old sheets left on the bed or stained sheets had been put on. Not a pleasant find.
The hotel isn't generally 'noisy' however the rooms do not block out sound well meaning footsteps and chatter in the corridoor can be heard at all times.
One of the reasons we chose this place over other cheaper hotels was the fact it had a gym. The 'gym' consisted if 4 pieces of completely broken equipment.
I would suggest this hotel falls more in the 2-3 star category. My 1 star rating is as a result of the hotel advertising itself as a 4 star venue.
Convenient location (in front of the ADO bus terminal). The room was dark and a little smelly like humidity. The rooms seem old (expected something else due to the website pictures); maintenance can be definitely improved. Good for a short stay to enjoy the sun and pool. Friendly staff.
It was a vey bad experience ans waste of my vacation time. Very beautifu pictures but in real its an old hotel. Service was great but the property itself is not worth spwnding your time there. We asked for towels they brought towels wirh big holes. Killed an cocroach in the room. Ac was dripping water. Let a donut on the table at night in the morning it was full of little ants..left the property 2 days early. It my time woth more than money..went to susnset marina resort . A great palce.
Nice hotel in downtown Cancún. My room had everything I needed (not very cozy, though). Very close to the central bus terminal. Would stay there again.
We stay there usually two times a year it's a lovely little hotel last time we were little disappointed because there was a lot of the fixtures didn't work and the air conditioner didn't have a front on it and it was just all weird
Prettt hotel but it was to loud and to much people drinking soth big parties all day long
We purchased the cheapest Daypass in Cancún, with food included, towell service and 9 hours of use of the pool. Right in front of the bus terminal.
Stayed here because it is across the street from the ADO bus station when i missed my flight. The place claims to have many amenities (pool, restaurant, conference rooms), i didn't get a chance to use any of them, so keep it in mind. They do have HBO and some other premium cable. Rooms are not upscale or cozy, things are old and dilapidated, the hallways are not in good shape. The AC in my room was not that powerful. The soap dispenser in the shower was broken, but the reception was friendly and gave me an extra bar. One thing to take note of: the bathroom is not really separated from the room, so it is very smell and noise conducive. Also inconvenient.
Buen servicio
It is cheap and good for last minute place to rest and shower. When I arrived, I saw 2 small roaches which means there are more. I actually went out to get insecticide to spray all over and didn't see anymore :) When I opened the bottled water, the seal didn't break and it tasted like the water from the tap. The bed sheets and covers had suspicious stainslol..and the pillows were smelly. Tried looking for bed bugs, couldn't see any but I know they are hard to find.sprayed insect repellent all over the bed so not sure if that helped. I guess for the price ($45 for 2), it's enough since I took the cheapest room :/
Clean rooms, very conveniently located near the ADO terminal. The grounds and pool are nice, although the birds can be noisy. Food in the restaurant is very good, but service can sometimes be rather slow.
Room 244 leaks water from the shower across the countertop in an amusing fashion
Very kind staff, relaxing place, easy access to transportation. I recommend it! 👍
Excellent hotel with all the amenities, directly across from the ADA bus station. Swimming pool and excellent restaurant /bar. Friendly and helpful staff.