Na Balam Beach Hotel & Spa Isla Mujeres
Calle Zazil Ha #118, Centro, 77400 Isla Mujeres, Q.R.About
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Added by Jopie, at 25 September 2016
Opening Hours
- Monday Open 24 hours
- Tuesday Open 24 hours
- Wednesday Open 24 hours
- Thursday Open 24 hours
- Friday Open 24 hours
- Saturday Open 24 hours
- Sunday Open 24 hours
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15 Reviews
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17 April 2018
I had made my reservation directly with NaBalam and had to cancel the reservation along with another couple in March 2018 it is now been over a month and have not received my credit I've talked to Braulio several times and keeps informing me that he has cancelled our reservations and now up to the bank to credit our account. So beware if you have to reserve directly with Nabalam it will take over a month plus to get your credit. I'm hoping I'll get this soon.
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17 April 2018
This is an old hotel, very basic but clean and good amicable service with excellent rates. The bed was very comfortable, the A/C unit in good condition and the room had all the basic necessities covered. The restaurant was good but we only used it for the included breakfast also quite basic selection of eggs, fresh fruits and bread, nothing out of the ordinary but enough for us. BUT they have the perfect location in all Isla Mujeres, in the best area of North Beach and a short walk from the busy restaurant/bar Hidalgo street. The beach club is good but a little pricey and since we live in Cancun and go to Isla Mujeres a lot we tend to keep an eye on expenses, BUT if you are a hotel guest you get the beach bed/umbrella included in your stay AND you can bring your own food and drinks to the beach, pool area and room at no added cost which is a big plus expense wise. We like this area a lot and we always stop there for a day or a long weekend like this time. It's very sad that the Hotel will close this next August/2018 permanently, they have the best location/price in all Isla Mujeres IMHO.
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09 April 2018
Awesome Beach
A little priceyresponse / report this review -
27 December 2017
Na Balam is the quiet, serene side of North Beach. It's on the opposite end of Hidalgo (to the right) but worth the extra ten minute walk. The staff is friendly and ensures you're taken care of. The food selection and quality is better than average. You MUST have the shrimp tacos.
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17 December 2017
Intimate, old world hotel. Great location on the beach. The staff is excellent and really tried to be accommodating. Unfortunally, the kids club, bar, and coconut trees obscure all but a peekaboo view of the ocean. Also, while the water is beautiful and protected by the island, you can still see the hotels and skyline of Cancun in the distance. Tax is 19%, so make sure that it's included in your room price calculation. Three stars because the oceanside rooms don't have an ocean view.
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20 November 2017
If you love the beach, this is the place to stay. Beautiful soft sand, calm side of island. Large sandbar jutting out from the beach.
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20 August 2017
Best beach on the island. Best beach we've ever seen. Rooms simple. Service acceptable. We came for the view. Perfect.
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22 June 2017
I visited this place from the USA. And I can tell you that this place definitely hit all the right spots for me. The reason for 4 stars is for two main things. Lack of water pressure and no WiFi in the rooms. I feel like these two things could be easily remedied. However, don't let that discourage you from booking. The place had two AC units in it and if you crank them both up you will be freezing. Even by American standards, those units kicked butt to the point we could open the window and the room stayed cool, in the middle of the day, in June.
Due to the lack of water pressure (electric water pumps) the hot tub took a long time to fill up. No heat on the hottub, but why would you want it? It's uh.. Mexico. The location is amazing and the breakfast was really good and the view was outstanding. This would have been 5 stars if I could have taken a good hot shower with adequate water pressure. I can look passed the WiFi not being there since it's available in the lobby if I really needed it.
Outstanding place.response / report this review -
24 May 2017
Super friendly staff. Great views. Grounds kept very nice. All in all very relaxing and looking forward to going back soon.
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03 May 2017
We did not stay at Na Balam while visiting the Island but had friends that did so we ate breakfast here every morning and laid out on the beach in front. The staff were super hospitable and friendly. If we return, we will definitely stay here for the amenities-- free breakfast and beach beds!
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07 March 2017
We stayed here for 4 days over New Years. The location is far enough away from the nightlife that it isn't too loud, but close enough that you can walk to several restaurants or the more crowded nightlife. The beach is wonderful and lots of space to play on the beach.
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21 February 2017
Nice hotel on a great island with awesome beaches. There are historic sites and parks, too. Easy to walk downtown from this hotel. No TV in the rooms but one does not go to Isla Mujeres to watch television.
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18 January 2017
The beach was beautiful and the views were stunning. I would highly recommend you to visit this awesome island if you visit Cancun
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30 December 2016
We loved it! amazing beach and the hotel is super clean and quiet, no phone or TV so we could forget of the world, walking distance to everything, look for colored fish under the wooden bridge close to the rocks
you can hear the waves at night, their food and bar get a 100%, amazing staff, friendly and polite. We'll be back.
Definitely recommend itresponse / report this review -
02 October 2016
The place is amazing and so beautiful. The staff is so great. So polite , couldn't have went to a better place. Highly recommended.
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