There’s a lot of facilities, Gym is small but has everything. Pool is great, I swam in it. It's really cold in April, but it's still a nice pool in a large garden. I didn’t eat the breakfast there
Location is a bit far from the Medina, but you can walk 2km or taxi or bus over.
Honestly, I like this hotel much better than staying in the Media. The Medina area is probably good for 1 day, but after that I got extremely sick of staying there. The Median is full of motorcycles rushing past you, a billion people, smells, and trash. and the Riads (hotels in the Medina) don't have any windows. Also, the Riads in the Medina are REALLY small, since there's absolutely no space inside.
Anyways, this hotel is next to a huge mall (I didn’t go in but there is a supermarket)
The rooms are spacious, the beds are big and fluffy.
Room could be a bit cleaner though, I wouldn’t exactly call this a 5 star hotel.
Overall, good stay. I give it a 5 star because the pool is beautiful, and the rooms are large and spacious.
Also, the Wifi works ok. Wifi had never worked that well for me in the other 3 hotels I stayed at in Morocco.
One of the worse SPG properties I have stayed at. No loyalty acknowledgement, rude service, parts of hotel not open or available, no coffee or tea making facilities in room (was told to order room service if you wanted a luxury like making tea), intermittent wifi and felt like second class citizen even as a Gold SPG member. Will never stay here again and export more from SPG. This is a three-four star hotel at best.
Beautiful hotel for the most part. A little old but they do a great job maintaining it.
Great property for our 1st visit to Marrakech. Its about 20 minute walk to Kotobuia and Medina. Food is pretty good the sleeping rooms need updating. But we did not spend much time in the rooms anyway. Western style bar with decent alcohol selection which is a bonus in Morocco.
This was a nice hotel with a western feel to it. I would have done more local than "Americanized" but I didn't make the reservation. The room was rather spacious. Didn't require much from room service. And the concierge was good with making a variety of recommendations for different restaurants and excursions in the area. It was overall a pleasant experience.
Hotel itself a bit old but amazing service totally worth the money. Very nice gardens as well
I rarely wirte reviews in here but I felt like I must do this time ( so pissed off ) .. I don't know where to start !! Will start with the Good: They have a fancy lobby and they are good at opening the doors for you and trying to carry you lugagge and all of ..thats it !!! . The bad : washroom is FILTHY , towels are FILTHY , beds are so soft and not comfy. AC is noisy , walls are full of dirty spots, water pressure at the washroon is tooo weak , so noisy to the point where you would feel you are living in ghetto in Detroit city !!
When you go to a 5 star hotel you should expect a 5 star room not a slum !! This place should be 2.5 star AT THE MOST !!!
With the rate they are charging you can get a MUCH better place in Marrakech ..
Really enjoyed my stay here for 7 nights. The hotel is clean, the rooms are kept clean and maintained well. It could do with a little retouch but they are trying to keep the Moroccan decor. The staff are really friendly and very helpful with suggestions and ideas of things you can do in Marrakesh. The bed was comfortable and regularly changed the bedsheets except for the last day. The breakfast was delicious but repetitive, so many choices available so it should be ok and it was easy to find a table even when it was a busy morning. I got a room on the 4th floor but wasn't happy with it so I got moved to a ground floor room with a garden and some seating area which was really nice. The whole hotel is huge, you can play tennis, go swimming or just simply enjoy one of the restaurants within.
Rooms need a renovation as soon as possible. The hotel is decadent, the pool bar does not have almost nothing and the prices are very high. The rooms are badly cleaned. They care more about the garden them the rooms. Staff is very friendly and tried to solve all our problems. Climatization is weak. The hotel location is its best asset, near Menara Mall, train station, etc. Renovation please!!!
Nice place to chill out. I was with friends spending the last day in Morocco, the breakfast was very nice. The swimming pool looks great but it was directly under the sun, if you won't mind to get your skin tanned then feel free to jump. Spa is also included, massage, hammam and stuff.
Lovely hotel with gorgeous grounds, good bell desk, but Horrible front desk service. Long wait to checkout along with inaccurate billing. Convenient location to the medina, shopping mall, train station and the airport. Hopefully Starwood will improve the service.
I always have a good experience here. No, it is not modern and contemporary. It is old and nostalgic beauty with spacious rooms and comfortable beds. The tub and shower are nice with good hot water pressure. The staff is extremely accomodating and welcoming. I stay with family in Morocco but I always try to sneak away for a night or two at this establishment.
Terrible hotel with awful service and shocking rooms. No real air conditioning to speak of. 1 restaurant open and the pool sits alongside a busy main road. Pool bar was badly stocked and very over priced. Noisy run down 2 star hotel at best. Don't bother booking here unless you don't plan on being in the hotel. Location is great but that's it.
Landscaping is perfect but it is not the only thing. Limited item for breakfast, mistake on room delivery items, non renovated rooms and corridors and dirty towels that made me disappointed. I don't know who is giving them stars but it is not worth the stars got. The location and landscaping has many opportunities for the owner to have one the best hotel in the region but I regret that they don't care.
thanks for wonderful time hospitality great food and service, you are the best, see you soon , the oinounou famille.
Easily one of the better hotel experiences I've had. The hotel itself is great, the staff is incredibly nice and helpful, and the hotel restaurants are really enjoyable as well. Especially the Moroccan restaurant.
Beautiful gardens and pool and decent breakfast. Hotel rooms have been soft-renovated. Bed was extremly uncomfortable and definately not a Le Meridien standard.
Excellent hotel. Palatial . Large clean pool. Beautiful gardens. Resplendent breakfast spread spacious rooms. Nice vicinity.