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Added by Jopie, at 28 January 2017
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10 Reviews
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06 December 2017
Convenient location, opposite to Kyoto station and next to AEON Mall. Room was spacious. Staff were friendly and nice.
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16 November 2017
I stayed at this hotel about a year ago when I first visited Japan. I didn't initially think the location was great but it actually was very handy! First, its very centrally located and we were able to do other day trips because the train station was right here! Inside of the station there were really nice cafes and restaurants. There was a conveyor belt sushi place which I ate at about 3 times in the same two days, it was just that good! The hotel was really nice, the rooms were super spacious especially in comparison to Tokyo where they were tiny! The lobby was a comfortable size and had a restaurant/bar. We did go to another hotel that had a roof top which was a great place to have food a drinks close by. I would definitely stay here again though!
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03 October 2017
I stayed at new Miyako for 2 nights in the late September 2017.
It is a pretty standard hotel which I didn't have a high expectation -Old features, mediocre food, poor soundproof walls and doors and I'm a heavy sleeper-and the experience was mediocre until one of porters was very rude.
We were in the line and asked a question to this guy and he just yelled at us "YOU SHOULD LINE!!" three times and turned his head away.
I was so confused for seconds because it was so uncalled for out of blue and not acceptable in the hospitality industry.
The guy disappeared in shortly and I expressed my concern at the concierge on my turn. The poor lady apologized on behalf of her colleague without knowing the situation.
I ran into him at the lift when I was returning to my room(karma), and I said he was so rude and shouldn't talk to other people in that manner.
I kept it cool until he lied to my face that he didn't do it. So then, whole thing with manager and apology thing happened .
The manager excused the porter's poor English skill but the bad service/ attitude and the poor language skill are two very different things. Other staffs at the premise who spoke less English were professional and very kind.
lt's a classic example how one employee can spoil the reputation of a business. I will not return here or recommend this place when there are tons of better options in Kyoto station area. Wish I can give minus stars.response / report this review -
28 September 2017
Rock hard beds. Standard rooms. Love the bathtube. Japanese, American or continental breakfast to choose from. Close to the railway station. A convenient store in the basement. The service is excellent
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23 August 2017
We stayed in the New Miyako for five night and had a really wonderful stay. The room was amazing. They actually moved us when we told them we would much rather have a twin room. Wonderfully large, it's such a comfort to come back to. The staff were unbelievably helpful and welcoming.
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13 April 2017
Convenient location to Kyoto Station (especially if catching the shinkansen). Nicely appointed double room. Helpful staff. Only negative for this stay: Had reserved a non-smoking room, however was placed on a smoking floor.
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13 April 2017
The New Miyako Hotel is approximately a 4 minute walk from the Kyoto train station. It's visible from the regular "H____" exit (can't remember it's name), which makes it easy to walk to without a map. The staff are enthusiastic, helpful and quick if necessary and they're very nice and funny to talk to. The rooms have all that is necessary; Bathroom, Bidet toilet, 2 single beds in each room (that are more firm than soft including the pillows, which was fine to me but maybe not others), a thermostat (which can be REALLY handy) and a large desk spanning from nearly the main door to the window, which does have a kettle and some miscellaneous items thankfully. So its really all I need to stay 2 nights and its conveniently near the Kyoto train station. My only problem with the Hotel is that my rooms toilet would have trouble flushing sometimes, it would almost be a lucky dip as to whether it would flush or not, but that was just in my room and therefore doesn't deserve to take away a full star. This place is a nice and easy stay, it's great if you wanted to drop your luggage off somewhere and forget about it so you could explore the cities, only then to come back to sleep, and then to go back to exploring. I enjoyed my stay.
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11 March 2017
Great location near kyoto station. Very clean rooms and good breakfast.
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06 March 2017
Great service from staff. Hotel room is spacious. Vending machine and ice is located near lift on each floor. Would recommend New Miyako in Kyoto.
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04 February 2017
This hotel is close to the Kyoto Station Shinkansen Exist. So if you use Shinkansen or bullet train, this hotel might be good for you. Also this hotel is convenient to go to Kansai International Airport since bus departs at Hotel Keihan Kyoto Grande which is close to this hotel.
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