Kyoto Brighton Hotel
Japan, 〒602-8071 Kyōto-fu, Kyōto-shi, Kamigyō-ku, Shiteichō, 新町通中立売下る仕丁町３３０About
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Added by Jopie, at 10 February 2017
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9 Reviews
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04 December 2017
Very nice hotel. Staff were amazing. Amenities were nice. However the beds were hard and uncomfortable. Hard to sleep. American breakfast was nice but Japanese breakfast wasn't my taste.
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25 November 2017
Overall a great hotel, but the rooms certainly had some weird design choiceslike the TV on a pole, and a random extra portablr A/C unit
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22 October 2017
negatives
Location isn’t the best, nothing close by in terms of good choice of restaurants.
Need to take shuttle bus and train ride to get to Kyoto. About 30mins.
Very expensive in-house restaurants. Western Breakfast buffet is ok, but light on choice of foods for the price. No pancakes/omelette requests.
Room service choice is limited. Ordered cheese platter which only had 4 crackers for two people.
And a lot of processes cheese
On the plus side:
Rooms are very good and spacious can sleep four in comfort.
Staff are great and very friendly
Close to imperial palace and nijo castle.response / report this review -
05 September 2017
Great atmosphere, big rooms and professional service. We stayed 4-nights in this hotel and were very pleased. Especially the staff was very friendly and helpful, the concierge Kumiko Sakai booked all our chosen restaurants and she even provided us with a map on how to get there. The hotel also has a very nice champagne bar in the lobby (also serves other drinks) where you can get a nice nightcap before going to bed.
The only thing that could be improved is the breakfast buffet at FEERIE. It is very western focused and the variety is very limited. It would have been nice to have a Japanese & Western combination buffet.
When booking we were skeptical about the location of the hotel, but the hotel provides a shuttle bus and within 10-15 minutes you are in downtown Kyoto. So that was no problem for us, as I think you would pay a lot more for rooms with this quality & size in downtown Kyoto.
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12 April 2017
Great hotel, with good service. The bar was good with a great bartender. Slightly noisy though due to the central location of the bar. Otherwise no complaints.
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18 March 2017
This review is for "Terrace Restaurant Feerie", located on the first floor of the Kyoto Brighton Hotel.
We visited this restaurant for a family event with five adults and two toddlers. A reservation was made a couple of days ahead of time, a reservation specifically requesting two high chairs. When we arrived there was only one high chair and the lady helping us tried to argue with me that my youngest (1+yo) is too young for a high chair (we brought our own waist belt strap so it was fine), despite the fact that she couldn't possibly have known the ages of the children (just that they're not in elementary school yet) before we arrived. I don't mind that there was only one chair (everyone makes mistakes, I've worked in service before) but I don't think it's very professional to cover for staff mistakes by arguing with a customer. She should've just apologized and brought out another.
We ordered the "order-made" course which afforded us a choice between five main entrees and access to the buffet for appetizers/soup/salad/bread/dessert. The main entrees were not particularly excellent (though certainly not bad) but the fact that they were tiny and took forever to come out is quite memorable. I realize they're handling a relatively large number of orders at once but by the time we got the main dish we could've filled up on the buffet. The extra cost of the order-made entrees didn't seem worth it--if we were to visit again we'd probably just do the buffet.
The buffet food, however, was quite good--everything I tried was fresh and tasty. The dessert buffet too was fun--so many choices! And every dessert I tried was enjoyable.response / report this review -
16 March 2017
Great service from the hotel staff. The rooms are nice and spacious and their in-room coffee is just AMAZING!
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17 February 2017
Excelent service, above average service and staff. Great value for the cost! I'd stay here again any time.
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17 February 2017
Wonderful and fantastic experience Staff was incredible. I would love a Nespresso machine, and I think the lobby atrium needs something to make it more stylish and tasteful. Incredible location! Oh, the bathroom doors should be more sound proof.
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