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About

Aston Pluit Hotel & Residence is a lodging, located at Jl. Pluit Sel. No.1, RT.2/RW.9, Pluit, Penjaringan, Kota Jkt Utara, Daerah Khusus Ibukota Jakarta 14450, Indonesia. They can be contacted via phone at +62 21 66603377, visit their website pluit.astonhotelsasia.com for more detailed information.

Location :
Jl. Pluit Sel. No.1, RT.2/RW.9, Pluit, Penjaringan, Kota Jkt Utara, Daerah Khusus Ibukota Jakarta 14450
Added by Jopie, at 27 November 2015

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40 Reviews

  • Manideep Kotha
    23 May 2018

    Such an amazing place, so clean and well maintained. The staff are so nice, I would definitely come back again to this place. It’s got such a nice view too. I was given a room in the top floor and I couldn’t be happier, I woke up the beautiful sunrise every morning, and the breakfast spread was just scrumptious.

    The food was very well made, there is also a convenience store downstairs which was one of the good things. Pool was clean and not much chlorine content in the water. Gym was good, rooms were immaculate.

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  • Suryanus Adon
    21 May 2018

    Thanks for your good service anis, riri dan pranata ..

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  • Peach Wattanavitukul
    04 May 2018

    Nice service and nice breakfast but room quite old, air condition is not good which cause air in the room feel uncomfortable.
    The key card system is quite complicate and unreliable.

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  • Mei Ling Tang
    01 May 2018

    Had a great experience during my recent stay. All the staffs were very professional, helpful and polite. Breakfast was good and so were the food on the ala carte menu. The price of the stay per night was very reasonable, but the professionalism of the staffs were never compromised. I will definitely recommend this hotel and stay here again. Thank you for making my stay a good and memorable one.

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  • Gladys Martinez
    02 April 2018

    All the experiences associated with out stay were pleasant, especially the professionalism of the staff and the superb breakfast. The only thing I would like the hotel to improve on is the wifi connection. The internet speed is not enough for one to finish work on the laptop. Other than this, I give it a five-star rating.

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  • Herry Subroto
    20 March 2018

    Nice hotel for staying and relaxing.. The room and service are satisfying. Just pity for the breakfast, not much option especially the main course..

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  • Denny Sandres
    19 March 2018

    All good. Good service. Good people. Just have to pay parking every time your car enter the hotel. Eventually you just drop off

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  • YP HUI
    17 March 2018

    Convenient to airport.
    Room a little old - flooring, mirror. As room facing highway, it was noisy at night.
    But delighted by the 5 star breakfast spread and quality !
    Value for money!

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  • Maker Steel
    09 February 2018

    Very good location to shopping mall and good international restaurant..

    Wifi is good..

    one thing to improve is that it is time to change air conditioner..

    Generally very good hotel

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  • Shaw An
    09 December 2017

    Free shuttle to the airport is a big advantage. The service standard is all good. The facilities are old and not in a good condition. I dislike the design of bathroom. It has easy access to the shopping malls nearby, the roads around the hotel are busy so it is kind of noisy at night. Breakfast is not bad.

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  • IMELDA CHEUNG
    09 December 2017

    Good location and excellent breakfast except bedsheet on my first checked in was dirty, I assumed it was not changed from previous other guests.
    The room has thin wall so it was very noisy during the night.

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  • Edy Susanto
    14 November 2017

    They have pretty decoration for the room and it quite prestige but unfortunately for the air conditioner is hot and it's already old (you can tell by looking at their airconditioner) and the room is dusty.

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  • Yuliana Panjayana
    12 November 2017

    This is the worst hotel me and families have ever been in my entire life. Super slow elevator, broken aircond, slow services, and the worst was the late check in.
    We have been waiting for 1hr 45 menit in the lobby to check in (from 2PM till 3:45PM).
    And my other relatives just be able to check in at 5:30 PM.

    I consider it as neglecting customer.
    And finally after the manager being forced to face us, as a customer we need to demand some compensation. There are no innitiative from the hotel management to compensate my family whatsoever.

    I have never received any poor services from any hotel in my whole life like this.
    I think this hotel is not qualified as a 4stars hotel!
    I guess I will never book any Aston hotel in the future.
    This hotel really are the worst!!!
    I will rate it -5 if I could.

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  • John Bosco
    10 November 2017

    Cosy & A Wonderful Place to stay in Jakarta.
    Courteous, Down to Earth Management and Staffs with lots of facilities and shopping within reach with Free Shuttle Service To & Fro International Airport.

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  • Richard Barton
    08 November 2017

    A very nice and friendly hotel with comfortable rooms and good breakfast choices

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  • Timothy Tho
    03 October 2017

    In general the services are quite acceptable especially the bell boys are very care and demonstrated their professionalism attitudes and highly initiating the best solution. The waiters are nice and beautiful with the exception of one waitress. Overall i will be back n willing to recommend your premise to my overseas friends. Have a wonderful days ahead.

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  • Elisye Natavina
    06 September 2017

    keseluruhan nilainya 7 (skala 1-10).
    tapi saat check in, memang agak lambat, it takes 20 mnt to wait. tapi ga masalah, mungkin karna lagi liburan jg, banyak yg check in so front desk nya agak keteteran.
    kamar yg sy tinggal sering mati lampunya, mungkin ada konslet, sudah minta room service juga, tapi lama sekali progressnya, sudah nunggu 30 mnt fa dtg2, so saya cancel. akirnya tidur juga sering jatoh terus lamupnya, but overall its okay.

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  • Tuban Mia Pizza
    05 September 2017

    Best value in town , 100% real italian pizza in a most cozy and hommy place in Tuban

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  • Arif Zalukhu
    30 August 2017

    + its location near the airport and city
    + clean big rooms
    + good city view in the night
    + nice check out

    - the shower doesnt works well
    - the elevator so noisy
    - breakfast too standard
    - check in not smooth, have to wait 10 minutes
    - the biggest concern, every time u call taxi u to pick u up in lobby, u have to pay parking fee, every car whom entering the hotel must pay parking

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  • Christie Hubert
    20 August 2017

    For me this is one of recommended hotels in jakarta that doesn't pay much as 5 stars hotel but have good service.

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  • Belco
    20 August 2017

    Nice and quiet hotel to get a fulk rest.
    Crews are very helpful.
    A little bit far from anywhere

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  • Timothy Lin
    24 July 2017

    Generally clean hotel. Basic amenities, room was rather warm when I went in. Likely to be limited by the "power" of the air-conditioner.

    Walls are rather thin, you can hear the Air-Conditioner compressor running at night and long with the occasional water valves and pipes.

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  • Richart Yunghui
    20 June 2017

    Not too bad. Clean. Air conditioning too noisy. Breakfast too standar.

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  • Tac Tix
    19 May 2017

    For the 4 star hotels, the service is really bad. First, the door lifr from basement to lobby is locked. Can't be opened from outside. We have to use stairs to bring our luggage to the lobby to check in. And we ask security, he said the only way to go to lobby is using stairs. Second, the hairdryer in our room broken. We call the house keeping, they told us to wait for replacement. After waiting 30 minutes, they said they didnt have any spare for hair dryer. How come for 4 stars hotel you can't provide any backup?! Our room number is 12107, you can check it.

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  • Paul Douse
    08 April 2017

    Great location and lobby but the rooms were tired and not really up to your standards. The last Aston I visited was Cirebon and the 2 do not compare. If you wish to look after your brand you need to decorate the rooms. The staff, as ever, were superb and without fault.

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  • Wicky Sundram
    05 April 2017

    Had a good stay at the Aston Pluit Jakarta. Located quite close to my meeting area. Has some good shopping malls in the vicinity, walking distance.

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  • Devi Evelyne Wangsa
    03 April 2017

    Checked in at 4 am so needed to have a late sleep in. Turned on the "do not disturb" sign yet the house keeping keep knocking on the door early in the morning (before 9am) and when we ignored him, he rang the bell. The funny thing is the bell can still be pushed even though the "do not disturb" sign is on. In other hotel it's unfunction if the "do not disturb" sign is turn on. So what is the use of "do not disturb" sign if we still be bothered with house keeping service? Also the elevator was on service so in order for us to go to the car park we have to call the attendance and he has to walk us around via service area

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  • John Bennett
    30 March 2017

    Very clean and nice rooms. Staff in restaurant very friendly and helpful. Reception staff need to brush up their English enunciation

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  • Leonard Agustinus Sumawan
    22 January 2017

    Hotel and residence, not quite big, but still ok. The pool is not really made you want to swim.

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  • Kevin Suryo
    16 January 2017

    Cockroach on the bathroom, the room is stinky and the cleaning service not even done cleaning my room at 2 P.M.

    This hotel is pretty bad compared to another which offer same price each night.

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  • Covering Lee
    01 January 2017

    The room is big and clean. But, at the other access you can see something dangerous like the roof of your room is crack. And in the bathroom, you can see the worker doesn't work really done. Over all, the customer service is good, languages speaker not bad. This the only thing you must know! Snack or drinks in that room was paid. The welcome drink just mineral water. Well, the access from airport very easy for traveler like me.

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  • Surya Setyawan
    10 October 2016

    Affordable with the price. Room is clean and quite big. Unfortunately the breakfast not quite good. The dining room also too small. There are lots of Chinese but the staff cannot speak Chinese.

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  • Wolfgang Götz
    28 July 2016

    Great place. Comfortable and clean rooms.
    Good service. Next to a mall.

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  • Hendrik Abuyamin
    13 July 2016

    This hotel from lobby to room quite good. But some spot need more maintenance, have sport water, and dirty. My room door so hard to close. But my room so big, and clean.

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  • DB Boy
    06 July 2016

    Kurang terawat

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  • Fahad Alotaibi
    21 May 2016

    It's okay but the WiFi Internet doesn't work so becrfull also the worker not frindelly

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  • Johanes Kaizen
    05 May 2016

    Seperti apartemen

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  • Uki Wiji Basuki
    03 April 2016

    Nice place to stay

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  • Shannon Roper
    29 January 2016

    A great place to have brunch.

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  • Pradana Jayawardana
    04 December 2015

    Delicious food and cozy room

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