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About

華麗酒店尖沙咀 is a lodging, located at 23 Austin Ave, Tsim Sha Tsui, Hong Kong. They can be contacted via phone at +852 3122 6222, visit their website www.bestwesterngrandhotel.com for more detailed information.

Location :
23 Austin Ave, Tsim Sha Tsui
Added by Jopie, at 20 September 2016

Opening Hours

  • Monday Open 24 hours
  • Tuesday Open 24 hours
  • Wednesday Open 24 hours
  • Thursday Open 24 hours
  • Friday Open 24 hours
  • Saturday Open 24 hours
  • Sunday Open 24 hours

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13 Reviews

  • Anonymous
    20 April 2018

    Not every restaurant can get you free parking, better ask first.

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  • Anonymous
    01 March 2018

    Rooms are small. Hotel is mainly occupied with mainland Chinese group tourists. Elevators/Lifts can be overwhelmed during tourist peak hours.

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  • Anonymous
    23 January 2018

    Good service。

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  • Anonymous
    10 December 2017

    Rooms were small. We found a bunch of bed bugs all over our bags and had to change rooms

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  • Anonymous
    13 October 2017

    Hotel switch board was never answered no matter what time of the day I called.

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  • Anonymous
    03 September 2017

    The smallest rooms I've ever seen but at least the service was good I suppose. Breakfast left a lot to be desired.

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  • Anonymous
    25 August 2017

    Its a bit far from the street where busses pass so when u shop its alot to carry before u reach the hotel

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  • Anonymous
    18 May 2017

    Clean, staff nice, but wifi is slow

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  • Anonymous
    13 January 2017

    The room of this hotel is very small, and even the bath room is much smaller than ordinary bathroom hotel, and still need to walk to MTR station about 5 minute.

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  • Anonymous
    13 October 2016

    Pretty poor. Outdated stylistically, and the fitness room is a joke. Overpriced. Try the far superior Prudential Hotel nearby for better service.

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  • Anonymous
    10 October 2016

    Surprising that this place gets so many stars from people, I would say that this says something surprisingly about Hong Kong, if anything. I would say that this is a 3 star place, but the service here is lacking. The rooms, I think/feel, are clean, nobody really cares about your well being, and service here works to the Hotel's benefit over yours. My examples:

    The room:

    Extremely small, and compared to places like Japan, which also has small hotel rooms, this does not feel of the 3.whatever quality that they are ranked.

    Let's start with the restroom, with the overflowing shower stall. It's already small to begin with, adding that the water doesn't drain appropriately, and can flood the bathroom if you are not paying attention to the levels was a pain. Furthermore, the cleaning service forgot to replace the towels that they took out during the cleaning, meaning, we had to wait for towels to take a shower that night. I'll get to the service in a moment about the towels, but let's move on. The beds, which I will warn you are typically stiffer in Asia, were downright hard. The joke my sister and I would consistently tell, is that there was a box spring, and they forgot the mattress.

    To finish up the room, let's just go into details of the room. You open the door, immediately to your right behind the door you just opened is the sink on top of a refrigerator, you have the light switches on the adjacent wall that lead to the door for the toilet/shower area. Then comes the bed area. Two single beds pressed up against each other and (looking at the mattresses) a nightstand (with TV remote light, safe, and hairdryer) on the left and a window sill on the right (with your phone and complimentary coffee, tea, water, & water heater). On the wall opposite of the beds is the TV. There was a sign somewhere that said to please put your suitcases under the bed. That's the room in a nutshell, which it could probably fit in.

    Let's talk about the service:

    Perhaps it was an honest mistake , about the towels mentioned earlier, therefore, we went to the 1st/grnd floor and asked for a set of towels. The staff fearing that we are going to steal the towels, they asked us for our room number & would deliver the towels. Maybe, I'm just being picky, but if I'm standing at the desk, I expect to get what I'm asking for and not having to get into the elevator to go back to my room and wait for towels. It's a 3.something hotel, they can afford to lose towels, if someone is stealing them at all Moreover it happened again for batteries to the TV remote, and we learned to just call for service when we needed it.

    Which we did when we ordered a bit too much at a restaurant and had leftovers to reheat. They told us to go to the restaurant & use their microwave. We went to the restaurant on the 2nd floor, walked in, found an employee and asked to borrow their microwave, or we could do it ourselves. The employee said, "There's a charge to using our microwave."

    Somewhat shocked, but not really, I mean come on, it's Asia, we just agreed and had them microwave the food. When the lady came back with the food, I asked for the price, and the lady responded with, "No cost, I was just hoping you guys wouldn't want me to microwave the food for you."

    Seriously? Took off a star for that one. Even if your place sucks, it's ok as long as the service pulls you through; is typically my thought, but if your place sucks & your service sucks, why would I ever want to stay there?

    If you are wondering, why not just one star, it is because the hotel wasn't horrible, just not great not even good. Just decent enough for the price to put your head down at. If told that I was going to stay here again, I would ask if there was anywhere else around that I could stay at 1st.

    That being said, I would recommend that you don't stay at this place, unless it is already included in your tour, or it's a package deal that you can't change. Mind you if it just cost you a couple 100 US$ to change, I would tell you to do so if you are staying there for more than 2 nights.

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  • Anonymous
    03 October 2016

    Hotel is in good location but room n bed are very tiny no space for luggage, bathroom is also small specially for couple. Not recommended.

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  • Anonymous
    27 September 2016

    Good if you want a cheap hotel close to TST and the action. It's small and internet is slow. But it's worth it to save money to spend elsewhere in Hong Kong.

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