About
Location :
Added by Jopie, at 08 January 2017
Opening Hours
- Monday 7:30 AM – 6:00 PM
- Tuesday 7:30 AM – 6:00 PM
- Wednesday 7:30 AM – 6:00 PM
- Thursday 7:30 AM – 6:00 PM
- Friday 7:30 AM – 6:00 PM
- Saturday 9:00 AM – 5:30 PM
- Sunday Closed
Gallery
Add missing information
12 Reviews
-
28 November 2017
I just bought a 2014 Forester XT from Levi Lamash on the weekend. While the Forester, with all of it's amazing features, sells itself, my past car dealership encounters have not been quite so stellar. So it was an unexpected surprise to find Levi, who was pleasant, super helpful, professional and has now positively re-framed my past views of the whole car buying experience. Levi went above and beyond to make the process simple and in fact so did his colleague, Ken, who fit me into his schedule on my timeline. Thanks to Levi, Ken & the Nanaimo Subaru team, great job!
response / report this review -
25 November 2017
Amazing staff and equally amazing service. Looove the new design on the buildings in the Nanaimo stores. Our interaction has always been top notch with the staff in all four Nanaimo locations! It has been a pleasure working with your team!
response / report this review -
10 September 2017
His name is Richard Charley. And he is the man who was helping me in making this transaction as easy and transparent as posisble that made our experience so unforgettable. He went above and beyond for us and I am sure we will meet again next time ;) We were coming on foot from Vancouver via ferry, to the Duke Point terminal, where Richard was waiting for us. Then, he took us to a dealership. After completing paperwork, our vehicle was ready for us, detailed, plated, fueled up and ready to go back to Vancouver!
P.S. Thanks for the Jamaican spice Richard. I can't wait to try it.response / report this review -
17 August 2017
Fast and efficient service. Brought my mother's vehicle in for service and was advised they would require the vehicle for 2 hours. It was ready in an hour.
response / report this review -
29 May 2017
We leased our 2017 Forrester from Subaru Nanaimo. All the staff are professional and friendly. From our sales rep Alan to the finance mgr Ken, we were treated as valuable and not just another "number" to get in a car and out the door. Highly highly recommend!!
response / report this review -
05 May 2017
We bought our new Subaru Forester from Subaru of Nanaimo last spring, and we couldn't have asked for a better car-shopping experience.
Our salesman, Levi, was very courteous and professional, and gave us all the "ins and outs" of the vehicles that we were considering. He was knowledgeable about the vehicles, and any questions that he couldn't answer for us, he found out about, and relayed the information.
The entire process of buying our Forester was quick and easy. I'd definitely buy another vehicle from this dealership, when we're in the market, again.response / report this review -
05 May 2017
Loved my experience with these guys. Richard and Orfy were super helpful along the way. Very accommodating with me wanting to test drive a car every other week (even when I already made the decision to purchase). Helped me get the color I wanted even after going back and forth multiple times. Took the car in no questions when I found a little scratch and got it fixed same day. Would definitely come back to these guys again if I stay in the Subaru family. Love my new car!
response / report this review -
02 April 2017
Recently purchased a vehicle from Subaru Nanaimo, and had an exceptional experience. The salesman I dealt with, Levi Lamash, was easy to talk to and very forthcoming with all information on the vehicle that I requested. I also had the pleasure of dealing with the new manager of the dealership, Ahmed Orfi, who helped negotiate better terms of financing with the bank when a complicated issue arised. I would highly recommend stopping by Subaru Nanaimo and dealing with either of these gentleman as they went above and beyond regular duties to make my fiancée and myself feel comfortable in purchasing a new vehicle for her. Thanks, and if we are in need of another vehicle in the future we will be back!
response / report this review -
28 March 2017
Dealer personnel have exceeded expectations in all aspects of our new 2017 Impreza purchase. This is the first time we, as consumers, have had a completely comfortable experience in an automotive dealership.
response / report this review -
14 February 2017
This was my first experience with Subaru Nanaimo and it was amazing! From the moment I stepped onto the lot to driving off in my new vehicle, they made my first car buying experience great! Thank you to Levi and the guys at Subaru Nanaimo for the excellent customer service.
response / report this review -
09 February 2017
Excellent service, and very smooth purchase at Subaru of Nanaimo thanks to Levi! Very friendly, genuine and trustworthy, his knowledge put me at ease. Made this first time purchaser feel very comfortable throughout the entire experience, from finding the perfect car, being readily available, and setting up meetings with the manager and financial team. Would recommend to my family and friends.
response / report this review -
15 January 2017
Excellent experience with Allan as my sales rep in buying an inexpensive pre-owned vehicle. He was very prompt in replying to my emails and texts. I arrived from the Comox Valley on our first meeting and after arriving just prior to closing, Allan took the time for me to do a proper road test. I didn't feel rushed. The next day I took the Island Link bus to Nanaimo and Allan picked me up from the ferry terminal. The car was clean and ready with a full tank of gas. I met with the Ahmed who is the Sales Manager and he was very courteous and helpful. I signed the paperwork with Ken and he also provided top notch customer service. I have been to many dealers over the years and Subaru of Nanaimo rates #1 in professionalism.
response / report this review
