Great staffs
My stay here was short. It was the right price, and that is why we chose it. The pool and hot tub were a pleasant perk.
Upon arriving, the front desk clerk was chatting on his cell phone in the back office. We had to stand in front of the office door for him to come out and check us in. The room was not the best, the beds hard, the view was of the garbage bin (it's under renovations), the bathroom roof paint was coming off. Will find another hotel to stay at. Maybe the Quality Inn, that's beside it
WORST HOTEL EVER! the first night we stayed here it was so cold the heater was broken, no extra pillows or blankets. Its so run down and the next morning when we went to go to the breakfast all they had was cereal. The shuttle wasn't on time. I booked it for to nights and should have cancel the second we left the hotel from the first night because I was told i would not get a charge on my credit card and low and behold I got charged for a night that i didn't even stay. The room was not clean and I Wouldn't recommend this hotel to my worst enemy! My worst hotel stay ever and I have stayed in alot of hotels that wouldn't make the standards they say there are.
when we called to clarify info tonight, the reservation/front counter attendent was very rude. He Kept cutting us off while trying to request information and when we figured out we werent getting anywhere, we said that we will book online instead. the response we got was "well, why did you call me then?". first impressions count. Management needs to either do proper etiquette training or hire new staff. what a jerk!
DO NOT COME HERE. This is first time writing a review on google and I feel like I really have to.
This morning there was a huge puddle of waste water in front of e main entrance and they said the water pipe is blown. So no water , no shower, for how many hours they have no idea. They said they have no plans for any type of compensation. We have tried to bear with the non-stop airplane noise and smell in the room and even some missing items from the room while we're out. Please do yourself a favour and this is NOT worth the money however cheap it is.
Oh and one last thing. When I called the front and asked them where we can take a shower, they said "our pool is still open."
for the price, this place was great. A friend and i stayed for 3 nights and enjoyed our short stay. Breakfast was great. we expected a cheap breakfast but it was hot and had a lot of food available. we did not use the pool or hot tub. our room was clean and smelled great upon arrival every day.
This was not a good experience. My room was mixed with another guests. The shower was mildly warm. The TV reception was fuzzy. The pool was cold and the hot tub was dangerously hot and unusable (2 random guests in the lobby agreed when they overheard my complaint to the front desk). After speaking with the manager the next day, he "assured" me the automated system met provincial health code of 40C (98-100F). Not possible if you cant so much as keep a foot in the tub. The manager did not return my phone calls when i requested follow-up information. Now with the final charges for "incidentals" pending on my credit card, the manager has been unwilling to work with me on the cost of the room. The "incidentals" charge is 150% of the cost of the room already paid by my credit card when we booked 2 weeks prior.