Fantastic, accommodating staff! Clean rooms, and very comfortable beds. Breakfast was tasty, and there was lots of it. Definitely would recommend this hotel to anyone. Thank you for a great night out of the rain!
Rude staff at the front desk. Won't accept cash or debit in place of credit card for deposit. Mediocre bar downstairs. There's better places to stay for less. Keep looking.
Very nice location not too far from Vancouver. Pleasurable stay for the time I was there
I hate this hotel.
They can't carry out the simplest of tasks. I stayed here for my wedding, and had to call the police after they lost my tux.
The front desk employees are the worst type of human being that has ever been birthed. They were the reason the cops were called.
Don't ever stay here.
Sleep on the street if that is your alternative. You will be more comfortable.
Nice hotel for the money. Clean rooms with comfortable beds and a super nice shower. Breakfast was a bit of a bummer: We came in ten minutes before closing time and the attendants are really sharp about removing the food by 10am (meanwhile, the trashcans were overflowing and we had no place to put the used plates, so why not take care of that first and give guests a 5-minute grace on the food?) The parking lot is shared with a pub so parking may be tricky on Fridays and Saturdays. Staff was courteous and everything else worked as expected.
On a busy long weekend, we had an excellent room at a great price. Thanks for the best sleep in a few days.
There is a negative review below from another guest that ought to be clarified:
Although it is true that a wedding party was unable to stay in the hotel a few nights ago, the reasons why are far outside the responsibility of the hotel and its employees.
After kindly explaining that a credit card was required for a pre-authorization on the room and that a debit card would not be suitable (a policy that is nearly universal and properly explained on a large poster immediately visible upon arrival) the wedding party became extremely hostile spewing hateful, racial slurs and unwarranted abuse toward the front desk attendant. Even after my uncle offered to use his credit card for the pre-authorization as a token of good will, which should have alleviated the problem, the party continued their verbal assault of the employee. It was at this point the guests were asked to leave and one male even had to be forcibly removed by his friends.
Resorting to providing a poor review of an establishment is childish, especially when the hotel employee did everything in his power to find a solution to the issue. Racist and abusive statements, regardless of the situation at hand, is never acceptable, especially when considering the Neo-Nazi rally that occurred in the US that very same evening.
The hotel is clean and newly updated, offering an outdoor, heated pool/covered spa, continental breakfast, attached restaurant/pub and the employees have been helpful and courteous in all my interactions with them over the past two nights.
The location is not the most ideal as access is somewhat difficult but certainly not impossible.
My "real" rating would put the hotel at a 4/5 but in order to somewhat average out their skewed rating I'll leave it at a 5/5.
Stayed the night nice room comfy bed very clean friendly staff. Bar downstairs with great food and drinks
Its a great hotel. The staff are pleasant and the room is excellent. Over all i would recommend this to family and other people
Hotel is clean. The staff are friendly. The bed is very comfortable. Our room faced the highway and the elevator was close by and we slept soundly. No noise issue.
The breakfast menu has greatly improved and it was very good today. The lady serving breakfast was friendly and helpful. Nice bonus since it is included in the price of the hotel.
For this price point you can not do better!
Clean hotel that appears to have been recently remodeled. Staff was very nice.
Fairly central location. Parking was a bit tough. We stayed on a Friday night and the pub had a few drinks but they were harmless. Did make me a bit concerned for my vehicle though. Breakfast was simple but filling.
Clean room. Soft bed. Could not hear anyone next door. Good breakfast.
The first room they gave us smelled like urine but they didn't hesitate to switch us to a new one. Make sure you get a room at the back of the hotel if noise is an issue for you. Free breakfast wasn't as nice as offered by other hotels but not bad.