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Added by Jopie, at 09 May 2016
Opening Hours
- Monday 9:00 AM – 8:00 PM
- Tuesday 9:00 AM – 8:00 PM
- Wednesday 9:00 AM – 8:00 PM
- Thursday 9:00 AM – 8:00 PM
- Friday 9:00 AM – 5:30 PM
- Saturday 9:00 AM – 5:00 PM
- Sunday Closed
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10 Reviews
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28 November 2017
I was treated with the utmost of respect by Chris Walls and Ann Jedlinski---they patiently answered all my questions and provided very relevant information ---although no trade was made on this occasion I will not hesitate to contact them and this dealership again.
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01 September 2017
We had a great experience at Nissan Windsor. Super friendly staff all-around and Mitch was great to work with to make our purchase. Would definitely recommend!
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13 August 2017
Friendly, helpful and welcoming staff. Technician are knowledgeable.
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13 June 2017
Sad but great experience. I bought at 2013 Rogue last week and exactly a week later had the transmittion blow out.. I do have a warrenty but at another dealership - 500km away. They did their best to look after my car and me in this stressful time. Definitely recommend and will be returning in the future. Thank you Gord Wilson & Windsor Nissan Staff.
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10 May 2017
Friendly staff and free coffee while you wait. Only issue I have is that they should change their "quick lube" to "slow lube". I waited about an hour for an oil change. Nothing quick about it. Most quick lube places do it in 10-15 min tops.
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13 April 2017
Friendly service and knowledgable staff that don't treat you like an idiot. Ample waiting area with free coffee. There's a bench outside to sit and read, which is a nice touch of customer courtesy.
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22 March 2017
Friendly staff and free coffee while you wait.
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17 February 2017
very rude service manager. Feb 2017
since they are the only dealer in town, don't buy from them unless you plan to do service somewhere else.response / report this review -
10 February 2017
No attention to detail, even after working with the service manager. Still having brake noise. Parts dept is good to work with.
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16 May 2016
VERY VERY BAD .. 0/10
I am writing this review on May 15, 2016 for those who planning to buy new Nissan cars and about their services and inconvenience that I have faced.
On May 1st 2016, I was sitting in my car and heard blunt sound from the roof. I immediately start looking in and out of the car but couldn’t find anything. It was weird but I couldn’t find anything and I had to go to work so I started driving. While driving I tried to open my panoramic sunroof and what I see is it can’t open all way. Sun shade fabric was caught in tracks. I was so upset coz within 2 months this was second big problem I was facing with my brand new car and now again I have to deal with the people who are not at all interested in helping me. I knew it’s going to be tough but I had no choice to face it.
So same day I called Windsor Nissan dealership and they ask me to come over and that’s what I did. I drop my car for the day and explain all the other concern that felt in 2 months (like felling vibration in steering and paddle brake area, increasing in outside noise while driving etc.) And went for work. I went back to take my car in evening hoping I will get my sunroof fixed and all the other concern answers satisfactorily. All they did is gave me paper which has written my concern and answers below it. No body bother to explain me. So I had to ask them coz in paper I saw that sunroof is not fixed, problem confirmed, parts ordered. So I ask receptionist can she explain me what is it all about. She call one of the lady (may be the manager just guessing). She told me they had to order the parts and now when they receive parts I have to come back. I told them isn’t that something that you people should tell me instead of me wondering what I should do. She said oh we are sorry we were little busy. Well I wasn’t surprised with this answer.
Now within 4-5 day I got call from them that they got the part and all I have to do is schedule an appointment and drop the car for day or a two so that they can fix the car. I told them that I and my wife both are working and it won’t be possible for us to drop the car on weekdays except if you can provide a car for us or schedule installation on weekends. The answer that I got I was stunned with that. She told me that they are busy on Saturday and can’t put me on that day. I ask them if they are busy this Saturday then put me on next Saturday as I can’t just take leave from work and lose money during weekdays. She said she can’t do that and about the getting car from Nissan for day I have to talk with manager. Now the manager told me that she will try to get me a car but I have to wait coz she is trying to get approval from higher authorities. Meanwhile I was waiting for manager to call me back its 7 days that I am driving my brand new car with broken sunroof. All my friends and relatives saw it and I was so embarrassed in front of them.
Please take a note till now I haven’t received and call back from any of the Nissan employee regarding the problems that I am facing for last 7 days. After 2 more days I called Windsor Nissan manager and ask them whether they have any update on my car or not. She said she about to call me and tell me that my application for getting a rental car for the day they have to fix my Nissan rogue was denied. I asked her what is the reason and she said she doesn’t know as she got reply in email from higher authorities. I was so angry but I couldn’t do anything except getting frustrated.
Now I have no other choice then to call Nissan Canada and complain them regarding the problem I am facing. I did then on May 10th but till today (May 15th 2016) I am still waiting my sunroof to be fixed, no call back nothing happed. I am even wondering right now do they even have my complain on file ???
I HOPE THIS MESSAGE OPENS THE EYE OF SO MANY PEOPLE AND HELP THEM TO MAKE BETTER CHOICE
PARIMAL PARIKHresponse / report this review
