About
Location :
Added by Jopie, at 15 December 2016
Opening Hours
- Monday 9:00 AM – 8:00 PM
- Tuesday 9:00 AM – 8:00 PM
- Wednesday 9:00 AM – 8:00 PM
- Thursday 9:00 AM – 8:00 PM
- Friday 9:00 AM – 6:00 PM
- Saturday 9:30 AM – 6:00 PM
- Sunday Closed
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14 Reviews
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16 November 2017
Had a wonderful experience with Windsor Honda. Espicslly major shout out to John. S is very low key and straight to the point. He provided so much info on our new car and did a wonderful deal for my parents. True professional customer service right there
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15 November 2017
I just purchased my first car here. Very friendly staff, nice and clean atmosphere. Bob and Annette were extremely helpful! They made the process a seamless, and pleasant experience.
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24 October 2017
Great overall experience! Super friendly and knowledgeable staff too. Love the car as well! Go to this dealership to buy ur next car, u will NOT regret it!
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11 October 2017
Just bought a new Civic SI there last week. They were awesome to deal with from start to finish. I had tried to strike a deal at quite a few other dealerships, but was never able to find the right people and the right deal until I went to Windsor Honda and met John Cipparone and the rest of the team. I got to test drive the vehicle without a salesman in the car, the negotiation process was painless, and so was signing on the dotted line. Thanks again!
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18 September 2017
This is my second Honda purchased here and I can't say enough about this dealership. From the sales team, finance, even service. Best dealership around.
Go in, check them out. If you are wandering around the lot and want to test drive something and see no sales people, go in and talk to girls at the front, they will find someone for you. We have been in there before where sales are there but on the phone or otherwise occupied. Always go in and check. They are typically busy but will make time for anyone.response / report this review -
12 August 2017
Having recently purchased another Honda vehicle, I found the dealership was above and beyond any expectations. My experience was so pleasant even after a few last minute decisions (prob at least three, if not more)! thanks to a very engaging and super accommodating staff and management. Love this place!
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21 July 2017
I've had great experience purchasing the Type-R from Windsor Honda. When the car arrived I was contacted immediately the same day, and they took great lengths to take care of the car while it was in the process for delivery to me. I would like to give a kudos to Bob L. for his super fast email responses and really giving me constant info during the pre release of this vehicle months before. It was a long wait and anticipation.
When I took delivery it was easy and no issues at all. I can't be more happier with this purchase, and this car is amazing!
Thank you very much Windsor Honda team.response / report this review -
11 July 2017
Staff were very welcoming and worked with me to give me the best deal possible. I had contacted other Honda dealerships in nearby cities and the salesman here gave me a better deal than anyone else was willing to. They made sure that I left feeling happy and comfortable. Upon receiving the car, they also ran through all the features with me and have been supportive since the purchase.
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11 May 2017
My experience with this Honda is a little mixed. Yesterday I was really upset by their way of treating me, but now I am very happy. The general manger Mark and owner Ken really made me feel way better this evening.
Long story short. I have some disagreement with the way money were listed on the agreement I initially signed and wanted to have a further discussion with their financial manger and sales person Rick. I emailed first then called them the very next business day(original agreement were signed on Saturday, I sent out the email on Sunday and called in Monday). Over the phone all Rick said was if I don't feel right I can have my deposit back. He didn't even allow me to discuss the details. He showed me that he didn't care to sell the car at all. So I have no choice but to decide not to buy the car. I have left zero room to argue, other than paying way more money than I should pay.
So on Tuesday(yesterday) I showed up as what Rick had told me to pick up the deposit. Very very unexpectedly their general manger thought I was the one who's trying to play around and I was the one who's confused with the actual calculation. So we had a huge argument and I left really upset. The general manger Mark emailed me very shortly and changed his attitude and when today I showed up, Mark and Ken sincerely apologized and made their efforts to make me feel right and refund me the deposit.
Overall I really appreciate how Mark and Ken handle their customers. Even though I argued with Mark yesterday, but when things are all cleared up, he shows how he cares the customers. We as human can be emotional sometimes, but if one can fix things really quickly, it won't be matter that much. I really wish Mark was the salesman not Rick, because he would talk with you or argue with you, if you asked him. Rick doesn't care nothing. You will end up with paying him couple grants extra for being abused.
So my advise are first, be more careful with the money detail on the paper before signing. And second, if you decide to go to Windsor Honda, ask for someone other than Rick.
Towards the car, I tested 2017 accord sport mod, it's a really really nice car to drive. I personally am a huge fan of Honda, so far I have never been disappointed by a Honda yet.
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12 April 2017
They are very wonderful people and great customer service, especially thanks go to the Nancy for being a wonderful person to help me to find my fav car because I am very picky person when it comes to the car but she helped me to find my dream car
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11 April 2017
Overcharged for servicing transmission part replacement by including charges for engine washing etc within their hourly rate. Complained to Honda Canada, and was verbally given a $200 credit for my next service. Honda Canada failed to provide any written documentation or followup for the credit. The person that authorized it failed to provide me with any followup to this fact leaving his phone on voice mail after handling the complaint and not emailing or returning calls. The dealership also neglected to followup on the complaint. Honda seems to feel that their quality product reputation is immune from the mundane and minor annoyances of service after sales.
Apr 2017. The dealership is under new ownership and management since the time of the complaint. They had the courtesy to phone me to see if the situation was resolved. This effort on their part does reflect a positive change in their customer service. Although the situation has not been resolved, I have bumped up the star rating from 2 to 4 for the effort of the GM in trying to resolve an issue from the previous ownership group.response / report this review -
02 March 2017
Had a great buying experience here! Normally I dread dealerships with pushy salesmennot here. The whole staff are super friendly and aim to make car buying easy and even fun! (if getting a new car isn't fun, why bother??)
John was our salesman. Not at all the stereotype of pushy car salesman. He was helpful with all our questions and matched us up with the perfect vehicle for our needs.
Meaghan in the business office also did a great job writing our deal up! No stressful "hard sells" to deal with.
And while we were waiting, the owner and general manager even served us coffee and treats!
Would highly recommend this dealership to all friends and family! Go see John for A1 service!!!response / report this review -
27 January 2017
Great customer service while dealing with Glenn, Mark and Ken. The team is very well informed and made my purchasing decision very easy. The original vehicle I wanted to purchase was just sold that day and they pointed me towards a similar model which I ended up loving more than I thought. This is the second purchase from Windsor Honda in the family! The Honda team is polite and really do create an excellent customer experience.
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22 December 2016
Had an excellent experience with the Service department at Windsor Honda today. The service was done in a timely manner and possibly the best part was that while I was waiting the owner himself came by, chatted with me, and offered me a donut. Little touches like that show that these people really care about their customers. Will definitely be coming back.
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