About
Location :
Added by Jopie, at 14 February 2017
Opening Hours
- Monday 9:00 AM – 8:00 PM
- Tuesday 9:00 AM – 8:00 PM
- Wednesday 9:00 AM – 8:00 PM
- Thursday 9:00 AM – 8:00 PM
- Friday 9:00 AM – 6:00 PM
- Saturday 9:00 AM – 5:00 PM
- Sunday Closed
Gallery
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14 Reviews
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21 November 2017
Our new/used F150 was exactly as was advertised. We were very impressed with the truck and with our salesperson, Danny. We purchased the truck that evening and picked it up two days later! The price of the truck was quite reasonable too. Thank you Rose City Ford for looking after us so well! We will certainly be back if we need to purchase another vehicle. We love our Fords and being a part of the Ford family! A full tank of gas would have been nice instead of a 1/4 tank that was in it.
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10 November 2017
I recently purchase a used vehicle here. The staff were great, were very helpful and accommodating. Great dealership to deal with. My only suggestion would be to make sure every new / used car sold leaves with a full tank of fuel.
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24 October 2017
Was just calling about a 750 dollar rebate and ended up with a brand new 2018 f150. This experience was amazing from the start. Rose City ford went above and beyond my expectations. I now have a truck that can handle what i need to pull over 10k. It has so much tech that my sales rep made sure to show me how to operate it with ease. 1 day in and all i can say thanks for the great deal. If u are looking for a new ford please check them out.
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24 October 2017
I recently purchased a 2016 Ford Fusion with the help of Tanya van Dongen. She was amazing! Extremely friendly, professional and helpful. I highly recommend seeing Tanya if you’re thinking of buying a Ford. She will help you find something that fits your needs and budget. Very pleased with my new car and will definitely be recommending Tanya from hereon.
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30 August 2017
I went into Rose City Ford first thing this morning with no scheduled appointment. I am so impressed with the fast and efficient service I recieved! Pat and his team went above and beyond! I cannot say enough good about him and the amazing service I received! Great job Pat words cannot express my gratitude!!!
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27 August 2017
2 years ago was the last time I took my mustang here. Went in for a routine oil change and tire rotation. Paid up, got home and realized no work was actually done. Old oil filter and same scratched rim was in the same spot. Called back and they said my next oil change was free. Wow what an amazing deal! I'm not really surprised, I do my own oil changes now, but I no longer own a Ford (not because of what happened, this kind of thing happens everywhere)
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18 August 2017
Amazing Service. Great Atmosphere. Understanding and patient. Howell Ricketts is great to deal with. Purchased my last 3 vehicles from him. Very thorough, straight forward. Always answering my calls and helping when needed. Doesn't just sell a car and then forgot about you. There from start to finish. Told all my friends and family interested in buying a vehicle to go see him.
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10 August 2017
I have been to many dealerships in the last few months, Spoke with a lot of sales people ..and then I went to ROSE CITY FORD and met Tanya Van Dongen..I found her to be very professional and was extremely helpful with any questions I had.. (I consider myself to be a very hard sell)..she was patient and spent hrs with me..end result. ..I bought a brand new Ford Edge from herTanya has gone above and beyond with everything I could have asked for..and still checks in with me to see how I am liking my new carI have been a Chrysler owner in the pastI feel very welcome to the "ford family" Awesome experience and I highly recommend her to anyone in the market for a new or used vehicle.
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15 June 2017
The guys and Gals at Rose City Ford made my car purchase (2017 Focus RS – Nitrous Blue of course) as sweet as a Bed of Roses. Flower child John Chisholm and his experienced staff did what a car dealer should, they took care of me. The ever-personable Howell Ricketts; Man of Sales, teamed with Karen Ramsey; Paperwork Goddess - made my experience seamless and easy. There is a level of comfort dealing with people you like and trust. Rose City Ford became my car dealer family. Always looking out for my best interest and care, from Pete the shuttle man, Rob & Matt in service, the guys in the mechanics area, Dan in parts, Scott the overseeing eye and let’s not forget the head honcho chief boss sir, John Chisholm himself. The warm welcomes and magic moments created with genuine smiles mixed with witty repertoire from people you can’t help but get to know, will keep me coming back for more. If you are in the market for a Ford car or truck, go see them. They work to help make your car quest a reality.
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18 April 2017
I test drove a car here twice; everyone was extremely friendly and helpful both times. This was a MUCH better experience than Performance Ford.
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06 April 2017
Being from out of town, I was visiting family in Windsor and experienced a clunking noise. I arrived at Rose City Ford worried something was extremely wrong with my car. The lane bay guy Rob got me in right away and had me go for a road test with one of their mechanics believe his name was Erik. The mechanic explained that he had never heard the noise before and he would take a quick look at it. 15 min when buy the mechanic came to explain my car was completed and shield under my car was loose and hitting under my escape. He suggested when I got my oil change done at jiffy lube that didn't put all the screws back in. Was extremely happy with the quick service as I am from out of town. Would definitely recommend this dealer to get their car repaired!
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28 March 2017
(EDIT)The GM Scott Ohler personally greeted me today to apologize for our negative experiences ordering our new Mustang and wanted to make amends. When our car originally came there were minor scratches from the manufacturer that were on both sides of the rear plastic bottom. They have replaced it no problem and Scott gave my husband and I free mustang caps to wear while we drive around in the new car. Our sales agent Bob Marsh saw to it that we had a free rental vehicle (a very nice 2017 Ford Edge in titanium) and even took the time to make sure our car was cleaned inside and out when we got it back. He has now been promoted to a management position, but took the time with me today to make sure I got taken care of and sent me off in our clean new ride. The service clerk, Ching Li, was wonderful. When I came for my early service appointment to repair the plastic rear piece, she knew my name and what I was there for without me even saying anything! She had my file ready and made me feel very special in her care. Upon discovering I needed a ride home until a rental vehicle could become available, Ching Li had 2 drivers lined up willing to bring me so she had to send 1 away. Another bright spot in our experience was the finance lady, Karen Ramsey, who went above and beyond in our every dealing with her. She was very understanding of our needs. She made sure all required work was done by the shop guys in time for our pick up date. Karen promptly responded to every subsequent phone message I left her. She remembered that I work nights and was considerate not to call back too early. She made sure to greet me like I was important each and every time I entered the dealership with a big smile and handshake. I give our overall experience a resounding 5 stars!
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22 March 2017
Didn't take the time to actually look at my problem. Went in with the blower for the air not working. Told me I needed to replace almost every piece costing around $1200. Did a google search, found the blower was located under my glovebox. Turns out I just had a loose wire/plug. $30 fix. I known nothing about cars and did a better job. Forget these guys.
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21 February 2017
Bought a 2017 Ford f150 off Rose city and had a fantastic experience. The sale service was great. very friendly and knowledgeable. I would recommend Rose city to all friends and family. My sale associate Ahmad, was terrific, there was no pressure to upgrade to a more expensive model that you'd normally find at other dealerships.
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