FCA (Chrysler) extended warranty issue claims are met with difficulty in getting resolved, off loading responsibility to franchised dealers. There are 'hidden fees' in the form of non reimbursable dealership diagnosis charges. If you don't wish to pay, then you don't get any warranty claim. Customer service 'managers' are inconistent, as some are courteous and others argumentative. Caveat Emptor when considering purchasing expensive extended warranties that end up to be frustrating to claim legitimate items.
I work for FCA and I am damn proud of it. But to be honest, there is a culture that needs to be changed and changed soon. Otherwise, big companies like Chrysler will turn to robots for everything. I enjoy the people I work with and for, but I hope in the near future the hourly union work force get their act together and protect the company that pays them by putting forth a stronger effort.
Service was AMAZING! Everyone was welcoming, and very family friendly. It was as if we knew them our entire life. (Now that's the kind of service that should be everywhere!) My friend got exactly what she was looking for in a matter of a few days. Paper work done immediately, keys in our hands in a few weeks. Thanks you guys!
Good minivans built here
Best place I have ever worked !
World class mini vans are manufactured here.
Employs over 6000 people directly and who knows how many indirectly. Lots of positive changes since FIAT took over. Still considered one of the best places to work in Windsor.
Best place to work
my wife works here!!
Home of the worst customer service. Completely useless company manufacturing lemons daily. 2016 Challenger RT with numerous issues unresolved by FCA.
Clean place to work
We build the very best mini vans in the whole world we are the best at what we do here everyday