About
Location :
Added by Jopie, at 13 October 2016
Opening Hours
- Monday 12:00 AM – 12:00 PM
- Tuesday 12:00 AM – 12:00 PM
- Wednesday 12:00 AM – 12:00 PM
- Thursday 12:00 AM – 12:00 PM
- Friday 12:00 AM – 12:00 PM
- Saturday 12:00 AM – 12:00 PM
- Sunday 12:00 AM – 12:00 PM
Gallery
Add missing information
15 Reviews
-
29 November 2017
Booked on Expedia and the booking was smooth and without trouble. They had my reservation ready when I went to check in. Walls are a bit thin or some guests were a bit noisy the evening I checked in and that was a bit annoying. Bathtub was super backed up and barely seemed to drain when I took a shower. Otherwise room was clean enough for a one night stay. Soap and shampoo provided which was nice. Towels were a bit stiff. Continental beakfast included which was also nice. Selection was pretty decent. It's been 2 days since I checked out and the holding charge on my credit card still has not gone away. They said it could take 2/3 days to clear up.
response / report this review -
27 November 2017
I booked it because of the price, free airport shuttle and free breakfast. When I arrived, I learned that the shuttle only runs every 2 hours on a fixed schedule. So, to get to my 8:30 am flight, I had to leave at 5:30 am if I wanted to get on the free shuttle. Not ideal. The room was adequate, a bit small, but clean and a nice bed. Wasn't able to get breakfast in the morning due to the early shuttle.
response / report this review -
23 November 2017
My boyfriend and myself happen to stop at the Monte Carlo late one night for some rest before we hit the road again. Upon entering the room everything appeared to be neat and tidy. We settled and my boyfriend who was extremely tired from driving crashed. Once he was asleep I attempted to take a shower but was met with what looked like droplets of dried blood. Unable to wake my boyfriend I went down to the concierge myself to inform him of the issue and that I laid towels down to protect ourselves in the meantime. The gentleman there did offer to switch our room however I knew I’d be unable to wake my partner who sleeps heavily. I left all my concerns with him and went back to the room for the night. In the morning when it was about time to check out, still having a hard time waking my boyfriend I went to ask for our checkout to be extended by an hour. I also followed up with my complaint the night of to see what management had to say and was offered the extended hour free of charge as compensation for the dirty room that was given to us. I’ve stayed at inns before and have never stepped into a bathroom that evidently wasn’t cleaned. Counters/night table was sticky and dirty as well which I could easily over look but the blood was a shocker for me.
response / report this review -
22 November 2017
Pretty good rooms for the price. There’s a bar and restaurant downstairs and the hotel has lots of nice interior decorations. It looks really nice. Pretty big hotel as well. Great customer service the front Desk agents are really helpful and fast. Will definitely be back here!
response / report this review -
22 November 2017
It's far away from the airport by 20 minutes drive. Its service is very basic. Yes it's clean but it doesn't smell so. Price was very reasonable. Recommended for very short stay.
response / report this review -
31 August 2017
The lobby area is super nice. The room I was in was nothing outstanding, but it served it's purpose of being a place to sleep just fine lol. I was pleasantly surprised to see a mini fridge and microwave. The continental breakfast was a little underwhelming, but we can get another one tomorrow to make sure there's not something we were missing. Parking was tight, but there's construction in the area. Oh, as we were checking in there were a family of raccoons running around outside. So, that was cute haha. One of our original room keys didn't work, but they fixed it asap. I would stay here again if I had another concert in the area
response / report this review -
21 August 2017
The shuttle service is TERRIBLE. Stayed twice at this hotel in less than two weeks. First time it LEFT 20 minutes early, and was not coming back for another hour. And the second time the shuttle was half an hour late. So if you want to make your flight, make sure you take an early shuttle. But besides that, the hotel is clean, friendly staff and the restaurant is good
response / report this review -
15 August 2017
Pros : Good location Great price Love the 5$ breakfast Great service Cons: Need to update the fitness room Need bigger rooms When turning on the tap water, it makes a lot of noise
response / report this review -
11 August 2017
Nice hotel in mid range budget. The rooms are decent but outdated. Breakfast is complimentary but you will end up paying $5 to upgrade to better meal. As the included continental breakfast is very basic.
response / report this review -
29 May 2017
The hotel, while located in a current construction zone, made up for that visual opinion. The experience was absolutely pleasant. The staff were wonderful and handled themselves professionally. The interior of the hotel was impressive. The room far exceeded my expectations in spite of the view. I was more than comfortable there. Make sure you confirm internet access at check-inwas not able to connect and was too tired to deal with that. No worries though. Over all I was truly pleased. That was a rare experience for me during hotel stays.
response / report this review -
14 April 2017
Pleasantly surprised from my first visit to this chain. Excellent Continental breakfast buffet. Queen beds were firm.
response / report this review -
06 April 2017
Room wasn't great. Went through 4 remotes before I got one that worked. Restaurant was good though.
response / report this review -
04 April 2017
Staff was excellent and the room was definitely worth the money. Would happily recommend it.
response / report this review -
22 March 2017
I had a great customer service experience here,the breakfast and stay was very pleasant. Stayed only one night due to the ice storm that dayI forgot my CCs and they were able to accommodate me with a small deposit from my debit account, 10 minutes later I was already relaxing in my room.
response / report this review -
20 October 2016
Where do I start? The entire staff was rude and had little to no customer relations training. The reports of bed bugs was enough to turn one off, thankfully none were on our floor. The 6 am shuttle arrived at 617 where the driver proceeded to take his sweet time emptying his garbage and placing it on top of the bin before proceeding into the hotel and leaving us locked onto his shuttle bus while he proceeded to pick up his 7 am customers. The front desk employee discussed MY bill with another customer who was having difficulty understanding why she was charged a $100 hold on her card as the previous front desk employee told her she was charged for it, not that it was a hold. He was also extremely rude to this lady telling her to be quiet and listen to him. On our way to the airport which we figured we would be late for our flight for, the shuttle driver told my friend to stop being negative about is possibly missing our flight because we left the hotel at 630 am and our flight was loading through terminal 3 at the other end of the airport. These people are just plain rude. The rooms are outdated and the carpet in my room was wet. We had also requested my friends room be close to the elevator. Her room was at the end of the hall and she was on crutches! Worst service EVER!
response / report this review
