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Added by Jopie, at 30 January 2017
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14 Reviews
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23 November 2017
Ideal location close to Granville St. Short walk to ferry that takes you to Granville island. Wi-Fi is very poor as it constantly disconnected. Very dated washrooms. Comfortable room.
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21 November 2017
Great experience. The breakfast buffet was good and the staff is really kind. Would stay again.
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14 November 2017
I WANT MY DEPOSIT BACK
Since 2 weeks passed from check-out, I couldn't get my $200 as deposit back to my account. The receptionist told me that it'll take 7 business day maximum for taking back my deposit on 30-Oct but still I can't get any update on it. I think it's directly related with credit issue between client and the hotel. So please REPLY me any feedback on this.
For now, I WOULD NOT RECOMMEND this hotel to stay to anyone looking for hotel in Vancouver.response / report this review -
07 November 2017
Nice spacious 2 bedroom suite. Friendly, helpful staff. Complimentary wine tasting from 4pm-6pm. Sadly no restaurant or room service or I would have given 4 stars.
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24 September 2017
Not posh, but not pretentious. Great location and a clean room. Stayed for three nights and have no complaintsbut nothing to praise either. It's a place to rest your head. In this city you shouldn't be wasting time in your hotel anyway.
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24 July 2017
Hotel is located a short distance from several sights in Vancouver. Sunset Beach, Stanley Park and Granville Island are within walking distance. Hotel has secured underground parking, but there is no 24 hour surveillance. The furniture in our condo looked new, however, it does need a a refurbishment. Bathrooms and kitchen look a little dated. The condo we stayed in has a great view. Staff was friendly and helpful. From 5-6pm there is a complimentary wine tasting in the lobby restaurant. Recommended if you're staying in Vancouver.
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18 July 2017
This hotel takes a reservation fee DOUBLE of what your actual fee costs for one night. My partner and I have stayed at a few gorgeous places downtown Vancouver, including pan pacific, and some of the more business oriented hotels such as Sheridan wall centre, and these hotels never charged a reservation fee this large. Incredible. Not worth it for the outdated and dirty rooms they provide. We won't be returning.
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09 June 2017
Staff was pleasant, building needs some updating. Our room, a 2 bedroom suite, looked nice until we were in it for a little bit. We had issues with the electrical as the breaker kept tripping. Only 1 of our 3 air conditioning units actually cooled. Our couch had a stained seat cushion. The bedroom furniture was very cheap and damaged. The mattresses are very firm if you like them that way. They still get 3 stars due to the staff downstairs, who gave us a few free shuttle rides, and the location for the price. I would assume from the appearance that they are gradually renovating to make the place better.
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04 June 2017
My experience hasn't finished at this hotel, it's just started. I've just checked in and already feel the need to have my say. This establishment, it's staff and their hotel is by far the best I've stayed at and I've been here only an hour. They have made stay, my day and my honeymoon an absolute dream. I couldn't ask anymore of Christina at the front desk and Albert who lovingly took care of us.
Thank you. Thank you more than you will ever know.
Donovan and Krystaresponse / report this review -
01 April 2017
The service was most excellent! Very happy with the stay. The room was very clean and well presented. The front door man Albert was just a gem! and really brought something extra to our stay. Every time we can or went he had nice words and remembered us! So very pleased with how everything turned out. I will be recommending this establishment to others! Thanks Albert for being just so awesome!
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01 March 2017
Staff was very friendly, beds were comfortable, room was clean but small (roughly 300-400 Sq ft) but it did the job. The lobby bar was a bit disappointing, only had a very few selection of alcohol. Had a nice outside sitting area with heaters and even blankets. (We went end of February). Had a fully stocked mini bar and free WiFi (bonus). Couldn't hear any other people in our room which was nice as well.
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21 February 2017
The location is easy to get to, but it still almost missed it. The bar isn't really a bar, just a temporary place with a couple tables in the lobby. The room was small, but all I needed. Overall, it was a good experience though. The employees were friendly and talkative. And they knew what they were talking about
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14 February 2017
The location is great. Lovely walking area with clubs, groceries, etc. nearby. We unfortunately had to change rooms twice. There was what appears to be bodily fluids on our door. Maintenance worker wiped it up with a tissue and proceeded to wipe the dirty phone off with said tissue. Light switches were consistently dirty. Beds were very comfortable. Front desk staff were friendly and accommodating.
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06 February 2017
We stayed in one of the two bedroom condo suites. The room was excellent, with an absolutely amazing view of the city. The staff were excellent, extremely friendly and helpful especially when arranging for transportation and giving suggestions for places to visit. The hotel is walking distance from main downtown neighborhoods which was very convenient. I definitely plan to stay here during my next visit to Vancouver.
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