Reasonably priced local hotel for getaway. Quite old but fairly clean. Rooms with Jaccuzi available. Free breakfast (including hot meals and self serve Waffle maker). Needs better security (Pot smoking on 2nd floor, smelled awful)
Good room. Very clean and comfortable. Dis smell like someone had been smoking in it though.
Big room and nice staff, but very loud in the morning and the pillows are like rocks. The blankets were thin and my wife had to have the super loud heater on all night because it was cold in the room. I agree with an earlier post, the sheets on our king bed were obviously for a queen, made the bed pretty uncomfortable. Does the job, but not the nicest. I wouldn't stay here again.
We stayed here in September while visiting family as it was the only pet friendly Best Western in the area. The staff was wonderful, very helpful and accommodating. The hotel itself is in need of renovations. They have done some of them but while we were there we noticed new carpet waiting to be installed. There was also a flood in the basement, causing the elevator to be shut down a few days later - right at check out. Our 2nd stay we noticed there were ants all over our bathroom. Your manager was wonderful in handling our complaint and really made us feel at ease. The value is decent for what you getbut it definitely needs more updates completed.
The staff was very friendly and accommodating. Rooms were clean and comfortable. The AC units were really great and the breakfast was good.
Sheets were dirty and we were made to change our own sheets the night of arrival. There are tiles missing in the elevator on which I stubbed my toe and tipped my luggage cart, which didn't work well. There was garbage in the parking garage (old couches and rugs). Would not stay here again.
This is great stay and if they're book they will call you if they get last minute cancellation staff is so friendly. I love staying at this motel.
Room was decent and the staff was pleasant. Restaurant was closed but they had continental breakfast until 9:30. Overall an ok hotel but definitely not worth $300/night.
Very friendly staff. They let me check in 4 hours early. Convenient to the sky train. It's pretty clean. Everything feels pretty outdated and old. Breakfast was just a standard hotel breakfast. Wifi is fast enough to stream videos at medium quality.
Old decor, equipment and furnishings. Poor beds, pillows etc. Many, many better choices in this price range.
The hotel location and the room itself were fine. Front desk staff were pleasant. We did have two issues. First my wife is allergic to feathers and down of any sort so she could not use the provided bedding and they did not offer her any alternative whatsoever. They simply used the regular sheets. The second issue was that we were out all day one day and it had started raining and was quite cold and damp by the time we got back in the evening. We found that housekeeping had left the window open in our room. It was extremely cold and damp which meant that the sheets were also cold and damp.
I just remember the breakfast being pretty good. Any place with a waffle bar is a definite plus for me. Kind of an odd place to store an extra matress right behind the bar though.
Close to sky train, decent breakfast included and some great dining options nearby. Modern rooms at affordable rates
In booking directly with this hotel location I requested a 'clean and quiet' room and was satisfied on both counts. Staff here is exceptional.