It was decent. The beds were comfortable, the rooms were clean. Appreciated the close proximity to the skytrain. My only complaint was the terrible instant coffee at breakfast.
We had a 20hr layover and wanted to be close to the airport and the subway station. The week before our trip, we called to ask if shuttle appointments are needed, they said no.
Cons:
The day we arrived, we waited 20min for the shuttle but it never showed up. We called the hotel and they confirmed we were guests then said the shuttle would arrive in 30min (the hotel is a 5-10min drive from the airport). After waiting for 40min in the COLD, we called them again and they told us to wait and that they will have someone to pick us up within 10-15min.
After waiting for 20+40+10min, they finally arrived, and when we got to the hotel, but our room wasn't ready and we had to wait another 30-40min.
Pros:
They had hot water and cold water, so we used it to fill our water bottles. Bridgeport station and River Rock Casino are within walking distance.
Overall, decent place to stay if you need a cheap place to sleep, have time to wait for the shuttle, or make a shuttle appointment prior to arriving.
Clean Rooms, great mattresses and linens. Very small bathrooms. Very small lobby. $15 per person shuttle to the cruise port. Taxi is around +/- $40. $250 deposit required at check in was a unpleasant surprise. Lots of restaurants and nightlife nearby.
The location is good, they offered shuttle service from and to the airport, the room is what you pay for, which means a minimum cleanness but that's about it on the positive side. They charge 250 dollars "deposit" when you check-in, the customer service does not answer all your needs (we ask for slippers in our room and they replied "no"), the driver for the shuttle service to the airport was "absent" without any explanation so we waited 30 minutes until an old lady who barely understands English drove us to the airport, but what an awkward ride! I would not recommend this hotel except for its location to the airport
Close to the airport for an overnight layover. Shuttle from airport is complimentary but our driver more or less demanded, and not politely, a tips. Room need some renovations but good size. Hot simple breakfast is included. Shuttle to cruise ships is available for $15 per person. It needs to booked in advance and pay in cash.
Was dropping off my family. The hotel staff were very nice during check in and the rooms were satisfactory. The location was right next to the night market and in close proximity to the airport. I would stay again
The location is great (more about later in review). Hotel room was decent, but had a slight odor. The room was clean and up to our expected standards. The location is also about 10 minute walk from the Richmond Night Market and Costco (opposite directions). Great location
Needs more renovation. Old furniture rusty lamps. Clean room very good air conditioning excellent location near Aberdeen Mall Near Airport. Definitely needs renovation. Ok
Chose this hotel due to its proximity to skytrain/airport and price. Shuttle service was also available. Room was clean, spacious. Bed was very comfortable. Complimentary breakfast ends a bit early, but was otherwise good. Would definitely stay again.
Building could definitely use some upgrading, but we had a great stay, our room was nice & clean. The staff very friendly & helpful!
Pretty good hotel! Airport shuttle drivers were very friendly and helpfull. Breakfast selection was a bit limited but is included. Overall a great stay!
wonderful staff, even though the hotel is slightly dated the place was spotless. the breakfast was standard fare but very good. they even had a girl there to cook your waffles if you wished. they provided shuttle service to and from the airport and even offered to keep our luggage till our flight later in the evening. next time we go to Vancouver this is where we'll go