Name: Brighton BMW
Address: 795 Nepean Hwy, Bentleigh VIC 3204, Australia, AU
Telephone: +61 3 9524 4000

Brighton BMW is a car dealer, located at 795 Nepean Hwy, Bentleigh VIC 3204, Australia. They can be contacted via phone at +61 3 9524 4000, visit their website www.brightonbmw.com.au for more detailed information.

Location :

795 Nepean Hwy, Bentleigh VIC 3204

Contacts :

Added by Jopie, at 16 April 2017

Monday 7:30 AM – 5:30 PM
Tuesday 7:30 AM – 5:30 PM
Wednesday 7:30 AM – 5:30 PM
Thursday 7:30 AM – 5:30 PM
Friday 7:30 AM – 5:30 PM
Saturday 9:00 AM – 5:30 PM
Sunday Closed

Add email
Add business description
Add Social Media
Add Products and Services

Anonymous

24 June 2022

I just bought a Mini from Sophie Stuart at Brighton BMW - she was an absolute joy to deal with. Her expertise and knowledge about the electric Mini was extensive, she worked hard to find the car I wanted, kept me informed about how delivery was going. Sophie was never pushy or over involved,, just a perfect experience !!! - If you're after a Mini call her
Anonymous

08 June 2022

Bought my first BMW and they could not have made the experience more lovely and easy. Really wanted to call out David Wilkinson who is absolutely best in class. He was so helpful, generous with his time and the information he gave me, and was just as excited as I was about the car - he made it a delight. Thankyou David - you've definitely got a long term customer!
Anonymous

27 May 2022

Fantastic service by Zara and the entire team as always. Experience has been great from purchasing new vehicles, servicing, to selling my vehicle to them. Highly recommend them to anybody looking at purchasing a vehicle. No fuss and no hassle, always an unbeatable price, and best of all, honest. Thanks again Zara and team!
Anonymous

14 May 2022

Wow! Bought a used BMW at the Brighton site and all I can say is wow! The service was exemplary. I really felt like I was buying a new car! I know where I’m going when I do buy a new car! Well done and many thanks to Scott M and the team at BMW Brighton. Could not have had a better experience.
Anonymous

11 April 2022

I rang this morning to inquire about booking in a full diagnostic check on a car. The receptionist was rude and quick to get me off the phone, look she may have been stressed/ busy but it takes just as much energy to be polite to a customer on the phone. Maybe why I was calling wasn't a high enough priority to her, however the receptionist is a first point of contact of the brand to any customer calling and wanting customer service and the receptionist needs to be willing to help or at the very least be a little warm. After the call I hung up and made an appointment with another BMW who had time and was happy to speak to me.
Anonymous

19 September 2021

I’ve been a new customer at Brighton BMW since the lockdown 5.0. I would say “this is one of the the best BMW dealers I’ve ever dealt with and probably the only BMW dealer I write a review for”.

They are professional yet super accommodating. Shoutout to Andrew, Zara, Clara, Sophie and Ashley, they made my experiences with Brighton BMW exceptional.

If you have BMW as your dream cars, I would recommend to check Brighton BMW out. 👍
Anonymous

07 September 2021

Amazing dealership, great sales and service, very customer friendly and great deals on all vehicles.
Anonymous

18 August 2021

Service - Excellence - 6 * quality.
Thank you Tony for caring for my beautiful car, providing very sound, beneficial advice and for being a delight to deal with. Everyone should experience your service. You've set the bar.
Anonymous

11 August 2021

Always helpful and always a great experience whether you're buying a car or the after sales/service. Zara has always been incredibly helpful with buying my car and my mother in laws cars. I've had a service advisor Stuart several times now and he has always been great to deal with as my car has had a small persistent problem with the iDrive - hopefully will be resolved once and for all today.
Anonymous

19 July 2021

I have been a Brighton BMW customer since 1999 and cannot speak highly enough of the team, particularly David W in sales.
David delivers service that goes above and beyond the expected, and all with a smile.
Love the BMW product and when delivered by a great team and competitive pricing, means I will be a customer for life!
Anonymous

26 October 2017

I recently started having some troubles with my 1 series and brought it into Brighton BMW because it was on my way to work. After the first visit I was told there was a problem with the VANOS unit and they did what they needed to do to fix it. That was 2 months ago and since then I've had to take my car in a total of 4 times. The problem seems to always be around the same area and they've done different things each time to fix it. I've spent about $2000 over these four visits and I have lost complete trust in the abilities of the service department here. I took my BMW here to get fixed because I was acting under the assumption that a BMW service department would be best placed to diagnose and fix issues with a BMW. My experience here really suggests otherwise and I don't know whether I should even believe that all those things that they charged me for actually needed to be done or they were just guessing. This experience has scarred me so much that my next car will not be a BMW, which is a shame because I've been a loyal BMW fan, and the service department that I usually deal with (in WA) has always been incredible.

On a positive note, and the reason why I rated 2 stars instead of 1, the customer facing staff are very good to deal with and they provide Uber rides to and from work or wherever you need to get to.
Anonymous

01 September 2017

Nice guys & girls. Super nice cars. Very hospitable!
Anonymous

02 July 2017

Walked away from a sale due to the attitude of the sales man dealing with myself and my mum and the comments he made, his name was nick. The comment that really upsetted myself and my mum that nick made was "You're here because this is the only cheapest car you could find" simply implying that i could not afford any other cars?. Let me assure you that he was very wrong i was there because unfortunately this was the only dealership that had a white 2 series coupe. As soon as my mum wanted to talk price Nick simply changed his entire attitude and snobbed us off and completely shut us down that is when i asked for my deposit back. Very very very disappointing!!!
Anonymous

13 June 2017

I recently purchased my first BMW at this dealership I live in Sydney and this has been an interstate sale. I was slightly hesitant in doing this however found the exact car model, colour and interior that I wanted. Katherine was my main point of contact and she was fantastic. From the moment we first spoke I knew I was in safe hands. Katherine's manager Matt was also exceptional to deal with. Overall the team really looked after me. High customer service levels, immediate contact and communication throughout the sales process and extremely well priced . Highly highly recommend BMW BRIGHTON where ever you are in Australia if your seeking an upgrade or transitioning to purchase a BMW go through This dealership as you will get fantastic service. I'll be back in a few years time for my next purchase and upgrade!
Anonymous

26 May 2017

Leo Silvestri was wonderful! Patient and ever so helpful. After weeks of being "over sold" by other "salesmen" at other dealerships, Leo was a breath of fresh air, honest, realistic and great to deal with. The car is pretty good too! Very happy.
Anonymous

18 May 2017

I have purchased a number of European cars over the years and in particular BMW's which I have purchased from a BMW dealer around the CBD area. This time I decided to also try BMW Brighton and spoke to Domenico (Dom) and outlined my requirements.

When I visited Dom at the dealership he had the car I wanted, gave me a great trade in and the deal was signed within 20 minutes.

I was very impressed with Dom's professionalism and integrity - he listens and delivers. Never over the years of purchasing demonstrator and new cars have I experienced such service. Dom's professionalism is not only an asset to BMW Brighton but more importantly to BMW.

I will most certainly be returning to Dom for future purchases and have no hesitation in recommending Dom to colleagues and friends.
Anonymous

23 April 2017

Great experience, Leo in used cars was very helpful. Leo was very patient with my very particular needs he found the perfect car for me and I will definitely be coming back to him.