Got there after 8am this morning after my morning trip, queue was not long, I was home by 10am. Excellent service both by security and the staff behind the counter.
Excellent service today. Arrived at 7.45. Greeted and shown to a chair in the queue. Windows open at 8 am and walked out at 8.15with my car license.
Two hours before opening already over 100 people in the queue CCT could at least open earlier to accommodate the citizens and receive more income for the treasury
Edit: They are very thorough on COVID protocol inside and that all takes time. Kudos to them. My previous comment still stands:
I understand the backlog of COVID, but there are no clear instructions. There is a sign board outside stating only a 100 people will be helped (on a Saturday), and they hand out written sequence tickets up to 100. There isn't anyone that tell you about the tickets, or that you are after the 100-person limit (no official announcing it as people arrive, so people just pitch up and are worked up when they find out.) Please CoCT, put a better system in place, so people that don't make it on the day, don't waste their morning.
Unbelievable. You wait and wait, no communication.
I can give them advice its quiet simple. Open and Express window for people just renewing licences.
Instead they let you wait for 4hours for a 1 minute payment. Plus you will limit the contact time people have together.
When it's come to applying or renewing your cars paper, this is the right place. And I can tell you they are doing that to their best knowledge
A unique city to visit or even better to live in. Very cosmopolitan with all the internationally educated South Africans and the numerous international persons and families living in this amazing town! See.you around! N
I tried calling and it says the number does not exist
If i could i would give them a minus 5! Absolutely Horrible service! They have no people skills! They treat you exactly like the number your are when you get there! Absolutely Shocking service! They don't care about your needs at all! "You are just a number"
Staff need to realise they are there to offer the public a service. The public pay taxes etc so that they can get a salary. EXTREMELY UNFRIENDLY
Great service here and quick lines only came at 09:30 and finished at 10;30 even though I forgot about s form to fill out so had to stand again but it was quick and very friendly service by the teller
Forgot my ID but immediately called me just before I left the parking lot.
Should you renew your license etc this is the place
Always ridiculously packed. There's always only one person servicing the queue for license renewal which almost always has the most number of people queueing.
The Municipality has a number from telkom that does not exist???
You list your Phone Number as 021 710 9430.
THIS NUMBER DOES NOT EXIST on the Telkom system!!
PLEASE, UPDATE YOUR SITE!!!!!!!
i called the city of cape town and the number is not even working,its frustrating
Disgusting services at plumstead licencing department..long q's and on top of it they provide with wrong info everytimenot even worth one starstaff unhelpful & unfriendly!!!