Name: Brackenfell Traffic Department
Address: Reservoir St, Brackenfell South, Cape Town, 7560, South Africa, ZA
Telephone: +27 21 444 9956

Brackenfell Traffic Department is a local government office, located at Reservoir St, Brackenfell South, Cape Town, 7560, South Africa. They can be contacted via phone at +27 21 444 9956, visit their website www.westerncape.gov.za for more detailed information.

Location :

Reservoir St, Brackenfell South, Cape Town, 7560

Contacts :

Added by Jopie, at 30 November 2016

Monday 8:00 AM – 3:30 PM
Tuesday 8:00 AM – 3:30 PM
Wednesday 8:00 AM – 3:30 PM
Thursday 8:00 AM – 3:30 PM
Friday 8:00 AM – 3:30 PM
Saturday 8:00 AM – 12:00 PM
Sunday 8:00 AM – 12:00 PM

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Kobus Botha Botha

04 May 2021

Their service were awesome. Less than a halve an hour to renew my drivers license. Thank you.
Reefa 24

30 April 2021

They don't even deserve the 1 star. Absolutely pathetic. The lack of communication is astounding. The supervisor starting arguments with people in the que. Very arrogant woman that. Worst service I've come across. Communicating what is needed to be helped is very important as I have been there twice and both times they neglected to tell me what I need. I wasted an entire day standing there waiting to be helped, just to be shown away arrogantly due to my paperwork not being in order.
Sonia Petersen

23 April 2021

They are so professional I loved them I will definitely recommend people to go there
Robert Jones

10 March 2021

I've been going there for the last 20 years to renew my license and this morning was an absolute pleasure. Thank you again Vanessa for your staffs good work through out.
Jeremy Martin

12 February 2021

Some of the personel needs to be taught what work ethic is. Telling a customer to better get a new i.d or not being issued a license is unethical and just plain rude. She was more interested in discussing her bosses with her colleagues than treating the customers politely. But it also could be that some traffic and police officials sat on the same stick to warrant this attitude
Nolizwe Zulu

25 January 2019

How is it possible that the eye test section is so slow? No man get more workers this is ridiculous, government claims there are no jobs but there are always empty sections in every government place, pull up your socks. Also why do I need my marriage certificate for a learners license? Ridiculous 🤬
Theresa Joubert

01 January 2019

Lady in front very friendly and helpful. Took only 30 min to make appointment for drivers license, including eye test!
Priscilla Hancock

11 December 2018

Your front office is so quick and then you get to the eye test and payment desk and they are so slow It took 15 minutes to get through the front information desk and 2hours 30minutes to get through an eye test. They have 4 desks for eye tests but only 2 working and 2 tills for paying but only 1 open. This is flippen ridiculous
Dray Smit

06 November 2018

Either they are busy non-stop or they just don't know how a phone works, because the NEVER answer the damn thing!
Laura C. Roberts

10 October 2018

I renewed my driver's license here and was very impressed with the quick, efficient and friendly assistance. I went at about 15:00
My license was ready after between 6 and 9 weeks (I wasn't able to check in between)
Andile Calvin Sicetsha

29 August 2018

Couldn’t find parking but besides that things went smoothly. It’s hardly full during the week and the lady at enquirers was super helpful. She even waited for me to fetch my proof of address in the car. Many would throw your ID back at you and tell you to come back tomorrow.
Ryan Huang

04 August 2018

It closes on Saturdays. Tired 3 time since July, and today the same thing. The security guard always said it will open next sat but did not. You are lucky if u read this review and know it does not open on Sat anymore.
Joshua Hull

19 March 2018

If I could make half a star I would . Terrible service. Gives government departments a bad name . They need some serious help
Tyrell Jacobz

26 February 2018

Q is long but that's understandable, contact numbers do not exist anymore and you can never get in touch via the landlines.
As I do live in the area its supposed to be eazy for me and others.
Anke Carstens

31 January 2018

This is one of the most pathetic traffic departments I have ever been to. The staff are rude and not very helpful, they never answer the phone and the line is always very long because there is usually not enough staff at service. I would not recommend this traffic department to anyone.
Robert Verhagen

10 January 2018

Efficient and staff are professional. The queues are a bit long but not too bad for a government department.
Bernard Antonides

04 October 2017

Very unclear markings inside, would have been nice if you were told where to go for what, as quite a lot is happening at once
Cameron Harley

08 September 2017

better than most traffic depeartments
Rika Thompson

07 July 2017

What has happened to efficient service. The queue is outside the door, but inside only one person helping. This is shocking and nothing gets done about it! Please employ more people who can do the job efficiently!
Nicole Jonker

04 July 2017

They fail you for things that do not even happend
Kelvin Jansen

19 June 2017

BAD, BAD, BAD!!!! Why can't they just pick up they phone? Many people complain about this but no one do nothing about it. Very angry.
Ruan Engelbrecht

31 May 2017

PATHETIC Service!!! Phoned/Held on for almost 2 hours just for them just not to answer their phones!!!!!!
Dries Knoetze

28 March 2017

Bad service they simply don't answer the telephone,no connection ?, unprofessional ? or simply a bad attitude ?
Clyde Mish S Biz

14 December 2016

Actually I wanted a zero star but just can't find one. The staff, especially two coloured ladies twice in when I visited. Firstly, even if you greet- they don't respond. Both. I was in yesterday again. Other lady behind 'Enquiry Desk.' Coloured, straight ginger hair receding to her shoulders with some necklace- like jewellery over her hair. None of the 4 people infront of me, around 2ish, pm. None got served as they came. She never bothered explaining. .
Then the phone, surely remove the contact number if you NEVER EVER pick.
Cameron Dawson

07 December 2016

This department has the worst service of any traffic department in South Africa. The attitudes of the employees is pathetic, they are rude, not helpful at all, and treat you like rubbish. They treat you as if they are doing you a favor by talking to you, this of course adds to the fact that they are disorganized, don't answer their phones and can't give you information on anything. I strongly advise that you never go to this traffic department, it's a disgrace.