About
Location :
Added by Jopie, at 13 March 2017
Opening Hours
- Monday 8:00 AM – 3:30 PM
- Tuesday 8:00 AM – 3:30 PM
- Wednesday 8:00 AM – 3:30 PM
- Thursday 8:00 AM – 3:30 PM
- Friday 8:00 AM – 3:30 PM
- Saturday Closed
- Sunday Closed
Gallery
Add missing information
15 Reviews
-
06 October 2021
Worst ever in terms of ensuring the lines flow. Never seen such poor service
response / report this review -
15 March 2021
From the car guards outside advising me where to enter, to the security at the door assisting with screening and providing me with a pen, and to the assistants inside directing to seating area and to the teller behind the window, you have all contributed to my best service ever experienced at a municipality office to renew my vehicle license disk. After 10AM on a Monday morning I spent approximately 5 minutes in total at this office and left totally satisfied with the service experience after receiving my new disk. There are 2 separate clearly demarcated queues outside, one for vehicle licensing and the other for municipal enquiries. Covid protocols are in place.
response / report this review -
04 February 2021
This office is not worth a star really. Ive been here since 8am jus to do an enquiry on my municipal account. It's 13:10 and im still in the queue. Yor what is happening here???? Feeling very frustrated.
response / report this review -
05 January 2021
I queued for two days without getting assistance they don't have a plan to help people when there is a backlog most people's car disc expired during lockdown so they are only able to go for renewal now since they are on holiday to avoid absenteeism from work, municipality could at least have added an extra hour for work or other places like post offices be utilized for these problems and no late fines payment for car licences for this year as all of us have been affected by covid imagine some people have also lost jobs.I had to pay extra R34 because of these 2 days that did not sit well with me because I tried imagine standing from 6 am to 3 no help in the sun.
response / report this review -
21 December 2020
The queue is extremely long with no enforcement of social distancing - especially at the gate to their premises. I'm 1hour 15min in the queue so far, hope to be through their gates in the next 2 hours, then another 45min probably before I reach the service counter If the city wants to enforce social distancing, they should consider starting at their own buildings. #SecondWave #Covid19
response / report this review -
19 October 2020
Sitting outside this place since 07h00 morning, still not been help bad ,bad ,very poor service Argent security personnel
response / report this review -
16 October 2020
Go someplace else if you can. Try standing in one place for 3 hours. You literally don't move one foot forward. Went there twice but gave up and finally went to Brackenfell. Also a long queue so go as early as between 06h00-07h00 and you should be out by 11h00 or earlier. More staff there to assist also.
response / report this review -
15 October 2020
Wow things have changed. Here I am 5am. Had to take a day off. Going earlier to queue at 6am. Hoping to get in. 3rd time lucky I hope. I gave stars because Corona has changed everything.
response / report this review -
12 September 2020
I was standing on the queue by 11:45 , 3 hours later I was still waiting patiently outside the building. 15:10 the security came and told us they won't be allowing people in as they are closing at 15:30. Day2 of coming to these offices without any help. They don't even deserve a 1 star..
response / report this review -
28 August 2020
If there were 0 stars, I would tick that. They don't even deserve 1 star. Standing in a quee for 6 hours, with no help. The worst is that no one comes to tell you what's happening. Closed the gates at 14h30 with no communication whatsoever. The security should be fired.
response / report this review -
05 February 2018
Always long queues
response / report this review -
30 January 2018
It is said that the service at this office is slow, but remember, it's paperwork. Many people who come here don't have there forms in order. I always get good sevice, and a smile.
response / report this review -
16 November 2017
Atleast they have seating now and the staff is friendly.
response / report this review -
08 August 2017
Pathetic. Welcome to the stone age
response / report this review -
20 March 2017
Slow service everyday,will prefer to go to brackenfell.
response / report this review
