WM - Homer City, PA

Location :

4562 Route 19 S, Homer City, PA 15748, USA
Added by Jopie, at 04 April 2023

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• Janet Minser

  26 July 2023

  For years I used the 'on demand' pick-up service, and was quite happy with it, but the weekly schedule has been a plus for me.

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• Haylie Ortmann

  10 June 2023

  I've used WM before and overall experience was ok. When I went to sell my house and move to another it wasn't the easiest process getting things transferred and getting my balance back I paid for the year. I was told different things about it and had to call them several times a week just to be told different things then was told within three months I'd receive my refund check through the mail because they don't refund to banks. Well within two weeks it was refunded to my bank. I get to my new house and try to start service and the online process was horrible. It wouldn't allow me to get what I wanted. What should have been an easy five minute set up turned into a frustrating half an hour experience. I was promised twice I would get my trash picked up. Somehow the address I gave WM got changed so we had to contact them and they said they would tell the truck to come get our trash today. It never showed. I now have two weeks worth of trash for a family of four at the end of my driveway. We got a hold of them again. No progress. Don't know where to go from here. We will probably end up cancelling services, request another refund and switch garbage company. What a waste of time.

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• David Zapata

  06 June 2023

  Driver very personable, does very good job, pays attention to keeping my residential property looking clean when done. Great communication from company. Never refused to remove anything placed in bin.

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• SAMANTHA JAMISON

  11 April 2023

  Ordered services online just to be told when driver came he couldn't leave dumpster he needed to get another one. 2 weeks later still no dumpster and no call back from manager or supervisor to see why I don't have my unit I prepaid for

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• Emily Gaston

  11 April 2023

  Frequent missed picked ups. Crew busted our previous garbage can so we had to get a new one, probably because they just throw the can down haphazardly on it's side. This morning the crew left a mess (of garbage) on the street in front of our house.
  
  Price is waaaay too high for the lackluster careless service we recieve. We only use them because the other provider in our area is full and not accepting new customers in our service area.
  
  One star because zero isn't an option.

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