Love the efficiency of the company and especially the men who make the pickup, especially Chris!
It was expensive for landfill cost, like in the middle of Quince (~90 ton(min) + extras =120 for small van (0.5 t)
Trash pick up service is ok always on time or notified with changes the only issue I have is they are extremely over priced for bulk pickup I understand an additional charge but who is going to pay over double the amount of a trash item removal then they did for the actual items it’s absolutely ridiculous
Not a great company. Customer service is bad and decision makers aren't any better. Call a local company, these guys use them anyway so you can probably get a better rate calling the service company directly. I requested that the office of consumer protection hold them accountable. That probably won't happen since they are a TX company and don't care about customers.
Highly disappointed with the service. Started service 9/27. Today is 10/15. They picked up my trash ONCE!!! They have stated that they service my address FOUR TIMES in the last 2 weeks and yet I still have 96 gallons of trash. I canceled the service because I have no faith the will come back again. I also had to hire another company for trash service. Due to the "service " I got from WM I am paying twice. They also have the nerve to send me a bill!! Will be calling as soon as they open.