About
Location :
Added by Jopie, at 06 February 2017
Opening Hours
- Monday Open 24 hours
- Tuesday Open 24 hours
- Wednesday Open 24 hours
- Thursday Open 24 hours
- Friday Open 24 hours
- Saturday Open 24 hours
- Sunday Open 24 hours
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14 Reviews
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21 December 2017
Had a Honeymoon here and beds were super comfy and looked and felt clean, spacious suites, one problem though. roaches. A squished one on the kitchen floor and then 3 in our shower, that were very much alive. 3 more in the second bathroom. And a few more we saw during our 3 night stay. And the roaches were about the size of kidney beans. Staff was friendly but those roaches brahh just kept coming out
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10 December 2017
Very nice place and close to the park. Room is clean and comfortable. Excellent bed. Free breakfast is good.
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21 November 2017
Westgate as a company is pretty great. You know what you're getting when you stay with them. Towers is a tad bland as a hotel itself. On the lower tier when compared to Lakes and Palace. Towers just feels like a standard hotel, but with your usual Westgate amenities. Rooms were clean and comfortable. Wouldn't mind staying again, tho might prefer paying a little more to stay at Leisure or one of the other Westgate resorts.
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13 November 2017
This resort went beyond my expectations. All the staff I encountered was extremely nice and helpful. They give you a little welcome packet with a whole bunch of coupons for all around Orlando. Then they even give you a small complimentary gift. The room was extremely clean, and it was much bigger than i expected, they give you complimentary coffee, and even have soap and laundry detergent, oh yeah, it has its own washing machine and dryer, even a dishwasher, they include plates ans silverware, pots and pans, literally everything you would need, youre prepared. From even having extra towels, toilet paper, sheets, all already in the room. The water felt fine too(not sure what that person in the reviews is talking about) Totally worth it, I would come here again and I will recommend it to other people.
The only thing I would suggest to the hotel is adding outlets near the bed, it's not a big issue to charge your phone near the sink, but still would be nice to have it next to your bed :)response / report this review -
30 October 2017
This place is great. We got a suite with full kitchen and washer and dryer, bedroom with king size bed. All for only $117 a night.
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22 October 2017
The rooms are great. The bathrooms are huge and the living room has very comfy couch. Very helpful staff.
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10 October 2017
Room was nice and very clean. Location was great as well. That’s about the only 2 redeeming qualities of this place. You get charged a $10 parking fee, but after a long day out, good luck finding a spot. Noisey construction going on and taking up a good portion of the aforementioned parking the desk failed to mention. One of the housekeepers quickly knocked and just barged in while we were still inside sleeping. They then knocked again several times after being told we didn’t want housekeeping (do not disturb signs on the door our entire stay). After all that, they argued loudly in the hallway for the entire morning. Overall a good value, but the staff made me only want to stay here again if I couldn’t find anywhere else.
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02 October 2017
Pro: Far as the roomlast minute booking and I was very pleased with it. Lots of room! Lots. Con: Basically forced to sit through a time share presentation. I told the rep multiple time. MULTIPLE!!! That I was simply here to catch up with my family to celebrate my daughters birthday. Told me it would take no more than an hr. 4 hrs later I was still sitting in front of a rep trying to sell me on why I should get it. Long story short. I signed the papers just to be released! Like really just to be released. No matter how much concern I expressed about the lack of time I had to spare I was still given the I’ll be right back. So you ready speech. Very disappointing the way they impose this on you. They don’t tell you what it is until you get there and you end up paying for your freedom.
Called about cancelling my prison sentence and was greeted with extreme hostility!! Extreme
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19 September 2017
Incompetent staff. Had to call four times in order to have a question answered with each person telling me that they would call me back. They lack preparation. If you have a problem they basically just give you a "sorry" and that's it. If you go to Disney and have a problem the outcome is far different and you walk away feeling like a valued customer. The manager was inept and borderline rude. The problems that I had could not be resolved because she was the highest on the ladder and I had to wait till I checked out to complain to corporate which that in itself is pointless. I own a timeshare with them and would highly recommend another corporation. I would not even exchange with them. When no one even answers the phone in a timely manner it only gets worse from there.
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01 July 2017
Very confusing shuttle services. Confused our park tickets and very rude fitness attendant. House keeping service left door completely open while we slept. All the attractions they offer are on a different location. Do not recommend this place. Plus they try to sell you timeshares which is awful. I will not come back here.
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13 June 2017
Really liked the 1 bedroom, its amenities inside the room, and proximity to the parks and international drive. Didn't like that WiFi is not included for guests, nor is room service, and why do we have to leave sheets and towels in a pile by the door when we leave, isn't that usually the responsibility of the hotel? Also uncomfortable, they told us that a $20 deposit was required for a resort tour, but we did not get shown around the resort, instead it was a 2 hour timeshare recruitment gauntlet. We did receive $50 cash plus the $20 back at the end, but not before they tried again to get us to deposit another $20 for a 1.5 hour seminar on a purchasing club. Altogether, it feels like a hotel with solid foundations, being run by management whose priorities aren't running a hotel with good service.
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13 June 2017
Clean rooms with all the amenities. Many activities and facilities for swimming a fun for kids. Food is so-so. Convenient location.
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15 May 2017
The check in was fast and easy. The ladies at the front desk were incredibly helpful, Genesis in particular. The room was clean and jacuzzi tub amazing! Will definitely stay here again.
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13 February 2017
My fiance and I stay at this hotel every time we go to Disney. The service is always great. The rooms are nice and well kept, and the activities are great. There are lakes with swan boats, mini golf, parks for kids. We don't even look at any other hotel chain. The prices are affordable and we have never had a bad experience. It's pretty close to the parks as well and it's right on Irlo Bronson so there are always options for food, etc. We usually just go to the deli store or the restaurants there. Also great!
We absolutely love Westgate Towers. & always recommend it to friends visiting Disney.response / report this review
