Vision Kia of East Rochester

Location :

201 E Linden Ave, East Rochester, NY 14445, USA
Added by Jopie, at 06 December 2016

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• Stacy Ellersick

  08 November 2017

  Received call bk from online inquiry & was scheduled for a test drive. Cb shortly after & left msg that I would b in a day earlier (w/several hours notice). No one had rcvd msg & car had bn sold **3 days ago**. That was yesterday & listing still up. Exceptional deal that's just bait.

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• Mark Florack

  04 July 2017

  To Joe Minarik and all the staff at Vision Kia, You are simply the best!
  Glad to have you in East Rochester and many thanks for all you did for me during my recent dilemma. You made good on all you said you would do and made the situation much less stressful. My family will continue our relationship with you in the future as we have done for the past ten years.
  
  Regards,
  
  Mark Florack
  Deputy Mayor
  Town/Village, East Rochester

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• Kent Michels

  17 June 2017

  Fantastic sales process from salesman to office manager with all paperwork. After signing original paperwork - I found my monthly payment went down and they called me back in to sign again. Refreshing to see such honesty.

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• Megan Russo

  10 June 2017

  Had a migraine when I went to get my oil changes and was running behind from work. They still took me in and were quick. The waiting room was quiet and I was able to relax

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• Courtney Dixon

  09 June 2017

  I'm only giving one star because I have to. From buying the car to trying to scheduling my first service appointment, it has been nothing but horrendous customer service. My salesman was great during the process, but the minute I signed the contract, the service stopped there. They got my payment lowered by $3 and made me go through a 2 day hassle to sign the new contract. The finance manager promised to give me floor mats to make up for it, but never did, and haven't heard from his since. Never heard from my salesman until he saw the negative review I left on the new car survey, and he kept texting me trying to shift blame and make me feel bad about "all they did to help me". Tried to schedule my first oil change and not only did the service dept NEVER contact me to confirm, but after I emailed the service dept manager to complain about, I STILL NEVER heard anything back. Now I have to go elsewhere and pay for what is supposed to be a perk of buying from Vision. Awful service, awful followup, and I noticed that management only responds to positive reviews. which tells you all you need to know.

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• Kimmie Goodfriend

  19 April 2017

  I went to Vision Kia after going to other car dealerships and had a wonderful experience. The people were friendly and accommodating and helped me get the best deal possible. I would recommend them to everyone. Thanks guys, Tim

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• Shaina Boo

  03 April 2017

  Friendly service, small location. Better than it was though.

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• Colleen

  14 March 2017

  Bought a car from Vision Kia in Fairport in November 2016. I knew what I wanted and looked a multiple dealers before working with Jake Grey at Vision Kia. He was helpful and wonderful to deal with. Special mention to Paul Hamilton in financing - also wonderful. I have had the car serviced once so far and I was very happy with the service department. They were thorough and got my car out earlier than they promised. Every interaction I have had with Vision Kia in Fairport has been positive. Very pleased and love the car.

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• Erika Miller

  15 February 2017

  I had a great experience with the repair shop last weekend.

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• J. Marie

  13 December 2016

  The worst service station ever. Dirty floors (I'm sure it hasn't been vacumed or mopped in years), garbage coffee and it's almost impossible to get your car in the parking lot to actually get it serviced. I dread every time I have to come here.

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