Name: U-Haul Moving & Storage of Waterford
Address: 3760 Elizabeth Lake Rd, Waterford Twp, MI 48328, USA, US
Telephone: +1 248-682-4502

U-Haul Moving & Storage of Waterford is a moving company, located at 3760 Elizabeth Lake Rd, Waterford Twp, MI 48328, USA. They can be contacted via phone at +1 248-682-4502, visit their website www.uhaul.com for more detailed information.

Location :

3760 Elizabeth Lake Rd, Waterford Twp, MI 48328, USA

Contacts :

Added by Jopie, at 17 May 2016

Monday 7:00 AM – 7:00 PM
Tuesday 7:00 AM – 7:00 PM
Wednesday 7:00 AM – 7:00 PM
Thursday 7:00 AM – 7:00 PM
Friday 7:00 AM – 8:00 PM
Saturday 7:00 AM – 7:00 PM
Sunday 9:00 AM – 5:00 PM

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Anonymous

23 October 2017

Rented in Texas for a one way move and dropped off here. Location was easy to find, but due to volume and location drop off was not. There were already several trucks in drop off area, and no parking really available for larger trucks pulling vehicle trailers.
Anonymous

03 October 2017

My keycard wouldn't work to get into the storage lot and had to call and wait for somebody to come open it twice. While i'm sitting there waiving at the security cameras displayed right where all the workers are standing. Foolishness.
Anonymous

12 August 2017

Well stocked store of supplies. Good selection of trucks and trailers. Helpful owner and staff
Anonymous

01 July 2017

Parking was horrendous because the small lot is jam packed with their trucks/trailers, etc; they were even blocking part of a handicap space & all the loading area with a trailer. The two women working were clearly did not want to be there. They didn't care about the handicap parking (I am disabled & have a placard), & they made us feel like we were interrupting their day by being their to rent.

When we returned the truck 2 hours later, one of the women was just sitting at her desk with no one there to help & she told us to walk back outside and go find the original woman who helped us rent. All we wanted to do was return, why would WE need to track a worker down to do that?!? Thankfully, the other woman returned to help us, but she didn't speak to us at all other than to ask if we were returning; instead she and the other woman spent their time complaining about other workers' attitudes & call in's.

We were definitely NOT IMPRESSED and will never rent from this location again. The truck itself was clean and nice, however, they kill you with the price per mile. I hope next time I need a last minute truck it's not on Sunday so I have more options than U-haul from which to rent. Way overpriced for poor service.
Anonymous

18 June 2017

Lots of storage options, remote gate, employees knowledgeable and friendly,. Remote gate excess and you are able to fit a 72 foot moving truck back there, it is tight in a couple area but it can be done, I seen it, I gave it a 4 bc bathrooms are so far away from units
Anonymous

26 May 2017

Poor Customer Service and Nonchalant Attitudes

If I could give this place 0 stars, I definitely would. I lost my key to my storage unit and they informed me that I would have to provide a lock cutter or hire a locksmith to cut my lock. This past Sunday, my boyfriend and I went to the unit and called up to the front desk. A woman who worked there walked past us three times and didn't acknowledge us at all. After 30 minutes of waiting, I called again and they sent someone down 15 minutes later. She informed us that I would have to call a locksmith to cut the lock. 45 minutes wastedthis place has poor customer service. I DO NOT recommend them at all.
Anonymous

25 May 2017

Although policies and rental requirements can be tedious, staff are super nice and do their best to make the process as pleasant as possible
Anonymous

05 May 2017

TERRIBLE !!!! - Had 8am appointment to have hitch installed, they said the "Hitch Guy" does not come in until 9, they tried to raise the price, and only 2 people working so no one covered the counter.

Will not go back !!!!! POOR SERVICE ALL THE WAY AROUND !!!!!

They expect call canter to hadle call, them live by what the call center provides, or give the call center approriate guidelines.

2 others had issues with reservations for trailers made at the call center
Anonymous

22 April 2017

Great place. Great prices
Anonymous

07 December 2016

This U-Haul on Elizabeth Lake Rd was great. Service was fast, and easy. Ann checked us in when we picked up the 15' truck. It was clean, looked new. We extended our days by phone, no problem. Returned to Commodore Moore. He was pleasant, cheerful, and very helpful. We would definitely return if we need to rent a truck or buy moving supplies.
Anonymous

24 May 2016

I always have a long wait to get thru a short line up to the counter. They need to be able to take care of customers far more quickly.

I usually go there once or twice a year to get my camping trailer's two 30lb propane tanks refilled. I would go elsewhere if it wasn't for them being located conveniently for me plus charging me only for the propane that actually goes into the tanksversus a high, flat fee like most places have regardless of how empty the tanks are.

Several years ago, I had them install a brake controller for when towing and they did a fine job with that project.