5 minutes and I am driving away in a uhaul truck. Fast convenient service
They were very busy but overall great customer service!!!
Awesome professional customer service. Michael was amazing!
Rented a auto transport on 7/12/2017 and have been charged $67.71 when I returned it the next day and since I've been charged an additional $24.34 and again $73.01 I wouldn't give them a star if it would let me. I won't go back there ever again.
We checkin in online ahead of time and the process was smooth and easy!
Decent service. Always reserve a rental. more likely you not get what you came for.
Quick, easy service, and very affordable. Had the truck and supplies as promised. Would recommend and use again
I have went to this location twice for propane refills, which seem to be hard to find on the West Side of Indianapolis. The first time there was one other customer inside and it took the three employees there 20 minutes to help me get a refill. It was cloudy the second time I went in and the guy SITTING behind the desk informed be he couldn't fill my tank."When its thundering like this, we can't fill tanks." It was just cloudy outside, no lightning (or thunder) all day. After I pointed this out, he said they were out of propane.
Not much to complain about this place. I reserved one truck for Monday 8AM on Saturday night. Went there on Monday morning and truck was there and ready to go.
If you want a quick check out, put all your driving information online. I did that and was out of the office in less than 10 mins.
Had a good experience here back in 2012, but this past Saturday I was charged an additional $25 when I returned the truck. No explanation was given about the charge when I asked. I was simply told that it couldn't be reversed and I'd have to call back on Monday. Did that and spoke with 2 different people. One of them asked me if I folded the blankets!! Hahahahaha! I don't know if they charge $25 to fold blankets, but if they do, good for them.
Worse Uhaul experience I have ever had. I do not recommend using this store. The GM of the store was the associate who dealt with us. He double charged us on miles, would not take this off the bill and over charged us all the way around. I will NEVER use Uhaul again. To anyone who would choose this location double check everything on truck before leaving the store.