Do not book this hotel through a third party. unfortunately, as we all know, flights get delayed due to weather and maintenance issues. If you are ever delayed and find out less than 24-hours before your reservation that you are not going to be able to check in, they will keep your money. They won't even consider your circumstances-- Very disappointing. I will never stay at a Travel Lodge hotel anywhere in the country because other hotel chains will consider on a case-by-case basis refunding money that they technically don't have to to maintain goodwill. Apparently Travel Lodge is one of those hotel chains that don't care about people's experiences or their financial condition.
Shout out to Joseph.thank you for making us feel welcome. You are a gem. Not disappointed in the accommodations but I think its time to update the bathrooms.
Not happy with this place at all. We were fined $250 for “smoking in the room” because when we left there was a lighter in our suitcase and a pack of cigarettes that were not used. Very upset that the maid service went through personal belongings. There was absolutely no ashes no smell and no reason for this. We left our belongs in the room, followed the rules, and it should not have been an issue. Our door key never worked and we had to report to the service desk every time we needed to enter our room. Scammed us out of $250 and had terrible customer service!!! Will NOT be returning.
Great place to stay. Quite atmosphere and clean rooms. Not even a 5 minute drive from the lake and many restaurants around as well.
Got a "2 queen bed" room. Beds were not queen. Shower faucet in the bathroom did not work right, something seemed stripped and it was tough to control the water from freezing cold to scalding hot. Room was fairly small for $133 a night. Staff was friendly and free parking was nice though.
Old building, no great view butvery friendly staff, great rates, and convenient location. Room was clean. Place quiet. Breakfast good but lacking protein like eggs or meat.
This past weekend was my daughter and I's second visit to this wonderful little hotel. We will come to Cleveland for concerts and decided to stay here again for several reasons. Joseph who has been there to welcome us and check us in twice now is one of the biggest! His genuine care and excellent customer service can be rare today and he is such a breath of fresh air and wonderful. The clean and comfortable rooms along with the reasonable price will make this the only place we stay every time we visit!
The location is perfect. (The lake is across the street.) The rooms are cozy and have been remodeled and updated. I really enjoyed my stay here. It was quiet, well-priced, in my favorite neighborhood, and a cozy refuge. The staff was friendly and helpful. Next time I visit, I'm staying here again.
Awesome awesome room oh my God I had the best time here at this hotel they had a beautiful breakfast and it was very very cheap
Overall not bad for the price, although my room was extremely cold for some reason, even when I had the heat cranked to 75. The worst part was hearing that I was wrong about late checkout, even though the website clearly says Late Checkout and Early Check-in is available. Best bet would be to call the hotel, don't bother to make your reservation online. Also, it's nice that they have wifi but kind of pointless if it's not strong enough to reach your room. I could connect in the parking lot, but not my room. Weird. Free parking is definitely a plus, but if you arrive late you might not find a spot.
I had wonderful time here at the Travelodge. It was very inexpensive and the people who worked there were great! I would recommend this place to anyone not looking to spend a lot but want more for there buck. The rooms were nice and clean. Very spacious and very comfy i think the only thing it was missing was chocolates on the pillows lol. Its right off of w-2 exit in a very lovely neighborhood. Feel very safe and secure! So if your every in Cleveland looking for a decent hotel near downtown this is your place!!!!
Great staff and comfortable room! And you you can't beat the price. Would definitely stay again.
Walked in the doors and for some reason theirs a single towel in the middle of the floor in the main entrance .not sure what that was about. Anyway got into the room and did a quick inspection on where I'll be spending the night with my girlfriend tonight and found all these things around the room. Look at the pictures, you might re-think your stay. As for me i already paid for it and its non-refundable and the three bugs we found were already dead so we'll have to settle with it.