My experience with Taylor Cadillac in Toledo Ohio was exemplary. The team of very competent women that helped me in my car purchase Felicia, Candius, and Karen, we're on top of their job. They went above and beyond to ensure I was a satisfied customer. This was my first Cadillac purchase and it definitely will not be my last.
I own my very first luxury SRX Cadillac and I absolutely love it! Thanks to James Harris with the assistance of the entire Taylor Cadillac personal they made me feel at ease with making such a big decision. I appreciate the additional extras, it really made me feel extra special! My brother was so pleased with the service that he witnessed he also bought a SRX Cadillac that very same day. We still should do a photo opt in front of the property with the two of our SRX's. Thanks again for everything!
I'm sorry I ever bought a Cadillac. Never in my life have I ever had to replace a motor or a differential. I had to PAY to replace both in the last year. None of which was my fault as I took very good care of my car. There should a been a recall on the motors as there were a lot of them made with a bad batch of pistons. The rear end should have been replaced under warranty after the third time I brought it in for repair. Now I am afraid to drive it. I can't trust it won't happen again. I bought a Cadillac thinking I was buying the best car made out there, but instead I found from hearing of the horror stories while sitting waiting for my oil change and my horror stories, that it's the worst car made out there and I will be sure to tell as many people as I can about the way you make and sale 'JUNK' It will sit in my yard and remind me everyday the pain it's put me through. As I cannot sale it to another unsuspecting buyer. I wouldn't be able to sleep at night knowing I put someone through what I have gone through. You would have thought this car would have lasted a long time without any major unnecessary repairs and it still might sitting doing nothing in my driveway.
Very polite and no pressure. Highly recommend this dealership. 5 stars
I had a very nice experience dealing with Taylor Cadillac and Shawn Service. Everyone was very nice and helpful. I really appreciate a business with great customer service!
Shawn was very helpful throughout the entire sales process. He offered me a great deal with great financing to make the transaction quick and easy. Highly recommended!
Thank you Shawn for helping me buy my SUV.
You went out of your way to help me, even as far as picking me up from the air port a hour away. (And Jeff W was a great guy as well)
I flew 2000 miles to buy this car and it was as nice as it looked in all the pictures.
This is a great trust worthy dealership and would go here again to purchase another vehicle. Thank you again, sincerely Travis B.
During my first visit I told my sales person candy that I wanted an appraisal of my car and details on the possible purchase of a CT six and also an SUV but that I was not going to wait. She respected my wishes And emailed me the results of my request. After 30 some text back-and-forth we came to an agreement and I then return to the dealership and finalize my purchase
Everyone I encountered was very helpful and kind. Went to multiple other dealerships and they by far provided the best service with quality vehicles. When dealing with other places the cars were very shady to say the least. Taylor Cadillac provided great service with a selection of vehicles far beyond their competitors.