No dealing with this dealership. Stopped multiple times to look at a wrangler they have and made a offer on it which they did not accept. Found a newer less mileage Jeep in Chillicothe and literally was signing paperwork on it when they called and said they'd take my offer. Come to find they still have this Jeep to this day and it's now listed $2000 less then my offer. What a waste of time!
The Quick Lane service department has always treated me well. Amy and Mike always keep me informed on what my Ford needs to stay in top running condition. The mechanics are great also.
Service is good and fairly priced. They have a great points program which helps offset the costs. Check your interior as I have had greasy soiled marks! Great Rewards program. Also, every 5th oil change is free!!
Dylan was an excellent representative of this business and he was very knowledgeable about the vehicle I ended up purchasing. Thanks Dylan for your professionalism and thanks to everyone at the dealership for delivering the best car buying experience I’ve ever had.
Horrible service and VERY rude to customers. I'll take my service somewhere where I am appreciated. I will NEVER recommend anyone go to Bob Boyd.
No pressure, listened to my requests and worked hard to get me what I was looking for. Easiest vehicle purchase ever! Great people give them a try.
I had my Ford F150 serviced by the Dodge service dept and was very pleased with the attention to detail it was given by Mike the service writer as well as the Tech that did my oil change. I highly recommend the Dodge service dept at Bob Boyd Lancaster.
Fantastic! The sale staff was both friendly and knowledgeable. Financing was a breeze! The salesman, Corey put 110% into making sure I was happy with my purchase! It was an extremely pleasant experience! I would suggest anyone looking for a new or used vehicle to check out Bob-Boyd Ford.
Friendly personal customer service. Negotiation was refreshing without the haggle which made for a pleasant experience. Ask for Brian Hammond and he will take care of you with the utmost professionalism.
Switched from Toyota to Ford. I bought a Jeep from here several years ago and have had wonderful service and experience. My Tacoma was due, and I have had insufficient service from Toyota dealers, I tried Ford, and it's the best vehicle I have ever owned. Great sales experience, service is great, and it feels good driving a truck built a couple hundred miles north. We are due to replace my wife's SUV soon, and we are coming back to Bob Boyd. Highly recommend.
I prefer using Bob Boyd for maintenance and service. This is where my husband purchased most of our vehicles. He passed away, I was left with making decisions I never had to make. When I purchased my 2014 Escape from Bob Boyd, I realized I needed honest dependable people to help me make good decisions. Therefore, I also have all my service done there. Kathy Dalton
I've had a horrible experience. Bought the H3 on Saturday 2/18/17 drove it home and the transmission started acting up. Got home the transmission will not let me put the truck into gear. There seems to be an ethical problem. I have a appointment on Tuesday 2/28/16 to have it looked at. There is no way your people didn't know about this. If they tell me it's something that has been going on for awhile I'll be getting a hold of an attorney. I'm to the point I just want to give the H3 back and have my loan terminated.