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Location :
Added by Jopie, at 07 November 2016
Opening Hours
- Monday 9:00 AM – 8:00 PM
- Tuesday 9:00 AM – 6:00 PM
- Wednesday 9:00 AM – 6:00 PM
- Thursday 9:00 AM – 8:00 PM
- Friday 9:00 AM – 6:00 PM
- Saturday 9:00 AM – 4:00 PM
- Sunday Closed
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11 Reviews
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04 December 2017
On Wednesday, November 29,2017 I paid $170 for them to replace a door handle on my mother's 2007 Buick Lucerne and another $80 to check why her engine light was on. I also told them my concern about her tire monitors not working properly. Today, my mother came home from church and the door handle they replace came off the vehicle, her tire monitor light came on indicating that her tires were low and her oil light came on indicating her oil is low. They claim that they do a multi point inspection but yet on top of the door not being repair properly they did not check her tire pressure or oil. Especially when I told him my concerns because my mother is 81 yrs old. I paid a lot of money for the service and did not expect this. I believe that the charges for the services were extremely high. Now because the service issue needs to be resolved, I have to take time from my job to go back to the dealership. I am very disappointed that meritocracy is acceptable and that ownership is not taken in job performance today.
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30 November 2017
My reason for the mediocre score is due to the fact that my repair was not covered under my extended warranty. The ballast went bad in my 2013 Buick Enclave. Apparently you consider that as 'wear and tear.' I would feel differently about this entire situation had I been able to actually get to the ballast to replace it. After removing tire, inner fender wall, and front bumper, it was apparent that one cannot even get TO the ballast to replace it. It is encased in plastic. In order to replace the ballast one must replace the ENTIRE headlight assembly. This cost us $1800. ABSOLUTELY RIDICULOUS! Now I am terrified the other light will go bad. Why have insurance and an extended warranty if you still have to pay $1800 for a light assembly???? This is my second BAD experience with Sweeney. Previously I had my car in for oil changes and your multi-point inspection.Funny that the wear left on my brake pads was getting thicker with each oil change. How do brake pads do that? I ended up having to replace all four rotors and all of the discs as they were down TO THE SENSORS within a month of your technicians performing the multi-point inspection and informing me that I had at least 3000 miles left on them. Sure, you did reimburse me the $175 I had to pay for the actual brakes to Complete Auto Service in Wellsville, OH, but was that really enough? Then to turn around 2 months later and have to pay $1800 for a headlight assembly? Merry Christmas, Family. Gifts are sparse this year, but we do have a working headlight on our Buick. Both of these incidents will play a big part in my decision of where to buy my next automobile. And one last thing - you are the only dealership from where I've purchased a car that DOES NOT give COMPLIMENTARY CAR WASHES. Come on, folks. Show my something worth coming back for.
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14 October 2017
First, I believe I was taken advantage of by the salesman. I made a bad choice on car sold to me, but I admit I made the ultimate decision to buy an overpriced, high mileage car but at the time didn't feel I had a better option. 1 month after I got the car it cost me 300.00 for windshield wipers that quit working. Not covered. I have had the car less then 3 years and paid 2500.00 in repairs and still owe an exuberant amount on the car. I had to have it towed to dealership for repair which cost me 200.00. When I picked my car up from service I barely had gas to make it to gas station. Just made arrangements to take car back to service because it is still making noise. I have bought several cars from Sweeney , I can guarantee this will be my last and I will not recommend. Poor business, not caring for customers, and no loyalty to customers.
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02 October 2017
Great value, customer service, and selection. Sweeney exceeded my expectations and got me the best deal for the vehicle I was looking for. Very pleased with my experience and I would highly recommend them.
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21 August 2017
Brandon and Linda were very professional and kind. We have lived all across the country and have experienced many different types of customer service at dealerships. By far, Sweeney is the best in the industry. So much so we drove up from Florida to purchase our vehicles. We will continue to return to Sweeney's specifically because of the courtesy and professionalism we experience each time.
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16 August 2017
Very good service department Quick Lube department is very good too
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26 April 2017
Frank was awesome and helped me and my husband figure out which new suv was right for us. Thanks so much for all your help !!
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14 April 2017
Great experience as always. Thanks Mike Boggia yet again!
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26 March 2017
I had a great experience here. I never felt pressured and feel like I got a great trade and good price.
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19 December 2016
Mike Boggia continues to go out of his way, making me a very loyal customer. I drive past several Chevy dealerships to come to Sweeney because of Boggia. I recommend Sweeney to a lot of my friends.
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14 November 2016
We've been looking for a Buick Enclave with all the right options and color. We found it at Sweeney Buick in Ohio. Only problems is we live in California. Worked with the best salesperson, Mr. Frank DiIanni. Even though we were out of state, Frank took care of us. I cannot say enough good things about Frank and the people at Sweeney. He took away the stress and worry of purchasing and shipping to California. The car arrived safely and the wife is extremely happy. Thank you Frank
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