They took good care of me and now they have taken good care of my girlfriend when we were try to buy new vehicles. Even though my credit wasn't the greatest they were still able to help me get a newer, safe, reliable car.
My mom and I went in to ask some questions about leasing a cruze and talk numbers since my car is on its last leg. We walked directly inside and looked at two cars in the showroom to give them time to approach us. However, no one did.
Upon approaching the u-desk four people in red shirts were talking and one asked "Can we help you?" We said yes, and that we were wondering if they had deals on leases for cruzes. They said "absolutely" and shouted at the group of people in blue shirts to have someone come over.
While waiting for this person to come over (who didn't seem happy or wanting to deal with us) I overheard one of the red shirted people behind the desk say "Get off of your ass" in a quiet voice.
After going to her cubicle, she was less than helpful. She said that they were pushing buying rather than leasing (which is fine, I've worked in sales before and get it) and said leasing would be between $250-350, and a purchase would be much cheaper. But a purchase would have been in the same range of also $250-350. And when we told her about other deals happening in the area, she didn't even budge to make a deal or comprise. It was just a brief goodbye and a walk out the door.
My mother and I left feeling mostly unwelcome, and we are probably not going to come here again.
I never usually write reviews but I think that this could be valuable feedback for the employees since they lost a sale and our business.
The service department is more than happy to charge you for work not done, and we had a radiator flush and 10 days later we were having an issue and the water pump was broken. They didn't even look at it. But there were more than happy to charges full price for all the work.
I would recommend and give the service department 5 stars but the sales person I would not recommend and give him one star. We signed an agreement for a set monthly amount, but he wasn't able to find the exact car we wanted. He called us back and said he found a similar vehicle, that we acccepted. He told me on the phone it would be the exact same monthly payments but of course when we came in to sign final contract the amount was higher. I feel he was not honest with us, just wanted to get the sale. I would not use this salesman again, or even this dealership for that matter.
I just got a car today. They worked with me with the budget that I had. And they explain everything to me very well.
Bought a used 2012 Tahoe from them 3 years ago and was just informed that the frame is bent. It 100 percent had to be sold to me that way because I am the only driver and I know I didn't do it. This vehicle came certified and with a car fax which both can be used to wipe your butt with. I tried to have a civil conversation with the general manager who is very rude and pretty much said it was done by me. One would like to think they would at least look since this same Tahoe had a clean car fax and soon after I purchased it I found the drivers side door had been damaged or replaced and poorly painted They paid to have that fixed correctly. Now knowing that it had prior problems you would think they would work with me. All I can say is stay away!
Service on my car was fast.
A rarity! An actually HONEST dealership! I needed service on my daughter's car and I knew it would be expensive. After running a diagnostic check the service technician found out that it was an easy fix. What I thought would be a bill of around $1000, actually came to $58. Thank you Greenwood. I most definitely will be back.
Used car manager treated us great . Very good to deal with! Jason also was great handling the transfer.My mom and dad love their avalanche.
Thanks Jason!
Thanks Mike!
Friendly dealership hooked me up with a car quickly.
Great service, treated you like family.Will be back to buy another new car. Recommend coming here.Thanks