Nice modern rooms. European style. Very comfortable stayed at 2 different places. The small vanity sink drains slow. It's not a clog It's the drain design. It needs to open better. Main bathroom is fine
Great location. Easy access to everything!
My family enjoyed the room layout and felt we had a great time in Savannah. The room service was late cleaning our room on one day, but overall, the room was clean and the amenities were accommodating. We will stay here again when we visit in the spring. We all agreed that $26 is steep for valet parking, but that price point is typical for most hotels in downtown locations. If I wanted to stay in the burbs, I could have avoided the parking fee. No complaints from my family
Very nice, great location for visiting Savannah. Close to all the things you've wanted to go to and I mean within walking distance, the only down side was there was no safe in our room. We had 505. Great room its a corner room so yo get 2 windows. Only complaint would be the car service which did well parked me in a good spot but when getting my 40k dollar vehicle out did not remember to disengage the parking brake. Wasn't happy with that.
Nice comfortable hotel.. Breakfast is commendable during the week.. you get fewer choices on the weekend..
I have never been a fan of hotels charging their guest to park their vehicles. For the rate of $250 for a weekend day parking should be free.
Five stars. We had a great experience at this hotel!
We stayed on our way back home following hurricane Irma. It was a horrible daylong drive and the hotel was completely full with tired families. Every employee we encountered, from the valet parking to the manager, was very helpful, efficient and accommodating. The room was spotless clean and the kids enjoyed the extra space. The heated pool was just what we needed after an all day ordeal.
Overall a very nice hotel made wonderful by the the people working there.
The room was nice and comfortable. The breakfast was good but seemed to have the same thing each morning. Had different experiences with the staff, some was very pleasant while others seemed like I was a bother. The guys at the valet station were very professional and quick both coming in and leaving.
This was an amazing hotel. The rooms are very large and modern. The staff is very friendly and breakfast each morning was great. The pool is a little on the warm side while the hot tub is only luke warm, not hot. You can easily walk to River Street from here. We will stay here again!
Very cool room, giant shower for two, big Jacuzzi tub with seat (felt GREAT after a day at Tybee) and the neatest mirror with built in light in the bathroom! Comfy bed. The pool is outside on the roof top. Pretty neat. Every employee was super sweet and attentive. Only complaints, room was next to a service room and you could hear the door slam every five minutes. And be prepared to pay for and tip valets every time you come and go. Great service though.
We we're traveling with our two daughters, and had a king bed with a partial wall then a pull out sectional, semi separate rooms for us and the kids, so one girl slept on the pull out and the other on the other bend of the sofa. They hate sleeping together so it was perfect. Continental breakfast was good, just make sure to get down long before it closes, as it was full and even though we came down at least 10/15 minutes before it closed we didn't get eggs because they weren't refilled (I heard another family running into the same issue.) Pool/spa we're simple but great for the kids to get wet and cool off. Location. Was great for walking and exploring
I come in to Savannah once a month and stopped staying at this location about a year ago for a number of reasons. I decided to try it again and it was a big mistake. The front desk employees were the rudest and most unprofessional I have ever dealt with. I had a issue checking in with the rate I booked. After spending some time getting it cleared up, upon check out I discovers it had not been corrected. Then I had to argue with the front desk employee upon check out even when I showed her the email with the correct rate she refused to correct it until I asked for a manager. On top of this the elevators are slow and the valet takes forever to get your car. Try the embassy suites, or for a higher end hotel the Andaz is really nice.
I've stayed in this hotel twice, and both times from check-in to check-out the service and stay have been amazing. The clerks at the front desk are really helpful, the rooms are amazing with lots of space, and the TV swivels so it's good for in bed or hanging in the living area of the room. The hotel is right in downtown, right off the highway, making it really easy to get to, and then you can valet your car (well worth the price to not have to worry about parking, and the valet guys are really nice), walk wherever you want and enjoy your trip.
Went there for st. Paddy's day! The staff was lovely. Made us wear wristbands and sign something that said we wouldn't have more than 6 people in our room though. I suppose that happens a lot since hotels fill up quickly. Great breakfast and hot tub and pool.
Good location in historic district. We tend to stay here since it's close to city market and we use points for our stay. We actually like the Court Yard property a bit more but it's further out from city market. If you park on the street out front make sure it's not on Saturday night as they sweep and you'll end up with a ticket if you park on the West side of the road. There are signs if you look for them.
The room was very nice and clean and the price was one of the lower price points in the area for a hotel where you are close enough to walk to all the main areas of the town. Our room had a king bed, TV, mini fridge, bathroom that was separate from shower so both could be used at same time, a couch, and a desk. Very modern looking and nice set up. Breakfast was included (typical hotel continental breakfast). Valet parking was $24 a night, but a garage was a block away, and was only like $5-10 a day depending which day(s) you stayed. Our only issue was one of the elevators went down so we waited awhile to use them, no big deal really though, but we had an issue with our door not unlocking when we tried to get in (even the worker couldn't get it open), so we had to wait in lobby for about 20-30 minutes til they could figure it out. Then the next morning coming back from breakfast our key didn't work, so we had to get new key cards, but they worked just fine when we went back. All in all, nice place, and no major issues. Good area of town with easy access to everywhere important, within a 10-15 minute walk. Would stay again for the price.