Name: Simply Mac
Address: 2011 N Roan St, Johnson City, TN 37601, USA, US
Telephone: +1 423-262-0050

Simply Mac is an electronics store, located at 2011 N Roan St, Johnson City, TN 37601, USA. They can be contacted via phone at +1 423-262-0050, visit their website www.simplymac.com for more detailed information.

Location :

2011 N Roan St, Johnson City, TN 37601, USA

Contacts :

Added by Jopie, at 13 May 2016

Monday 10:00 AM – 9:00 PM
Tuesday 10:00 AM – 9:00 PM
Wednesday 10:00 AM – 9:00 PM
Thursday 10:00 AM – 9:00 PM
Friday 10:00 AM – 9:00 PM
Saturday 10:00 AM – 9:00 PM
Sunday 12:00 – 6:00 PM

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Dwight Sherman

08 November 2017

My two experiences have been very satisfactory.
Melissa Buehler

25 July 2017

This store is wonderful. The staff is very helpful, does their best at limiting the amount of time you have to wait and available by phone to answer any questions. I highly recommend using them to buy your apple products.
Daniel Darnell

06 January 2017

My Macbook Air screen was having issues so I took it to this store for repair. The staff was nice and friendly and my problem was fixed for no charge due to it being covered by my standard one year warranty. They called me the next day saying it was repaired already! Screen looks better than ever and they cleaned my laptop and put a protective clear sticker on the Apple logo. Very impressed with the extremely fast and well done repair. They exceeded my expectations and this is a great store!
Chris Burton

24 August 2016

Kevin was exceptionally helpful with my purchase of my new MacBook Air. He even gave me a recommendation for accessories and where to find them. I'll be back whenever I need new products or have issues with my current ones. Thanks!
Timothy Elliott

11 June 2016

Horrible experience! Always blaming things on Apple corporate. Take responsibility for your own actions. It took five days to get them to replace my faulty power cord, even though it was covered under warranty and they had them in stock. Do yourself a favor and just call AppleCare directly.
Briana Bell

25 May 2016

So many staff but they just hang out in the back and don't pay other customers any mind. Sat here and watched three sets of customers stand here in line for atleast 45 minutes just to get asked if they needed help. I consider that bad customer service and a bad representation of the "Apple" company.
Jessica Rabon

20 May 2016

Friday I went in to the Mac store due to the fact my touch screen was not working. A very friendly woman took my phone into the back and fixed it. She told me that since I was out of warranty I could either bring it back in to the store and she would fix it or contact Apple Care. For her, I would give 5 stars. Today, 6 days later, my phone froze up again. According to Apple Care I would have to restore my phone to factory settings, so I figured I would go into the Mac store to get it fixed in the meantime. The gentleman I spoke to told me that since I was out of warranty there was "nothing they could do" but I could "buy a new iPhone for $299." I knew that it was possible to fix my phone but did not want to argue, which looking back I probably should have challenge him; however, I felt it was poor customer service, especially since I know personally and from friends who have had the same issue, this is something that could be fixed. For him, I give 1 star, thus my 3 star review.