Over the topget the Premium Room for the best experience. Avoid the north side. Fantastic place to enjoy a week or two. Scottsdale rocks!
Employees are all awesome, facilities are all clean, pools are AMAZING. The rooms are not all equal as some are finished better than others. The one thing that is less than satisfactory is the amount of light that gets into the rooms due to their layout. If a sense of openness and lift is important to you, you'll be disappointed with the rooms. If you don't care, you won't notice. Otherwise what a great place for the family!
Arrived via rental car, approach was good since the Sheraton has its own turn in/ turn out lanes. The check in drive up circle was also very ample and beautifully greeting. Check-in was easy, and was in a very large and comfortable lounge, the business center was also located here, each with its own printer. The resort has quite a few buildings for guest/owner accommodations. Each building is 2 stories (no elevator), with about 6 units per floor. Each unit is a lock-out, so the unit can be larger or smaller as needed. Each building has two bbq grills, so get some steaks at Costco. There are even pomegranate trees outside of the building, so we picked a few to enjoy. The buildings are all situated around the heated pool, which is about the right size for the number of guests. Waterfall and separate hot tub are nice features. The room was recently furnished and finishes are modern. We were in ONE side of the lock out unit, which was very tight for a family of four. Bathroom was a Jack and Jill, but had a Jacuzzi that we never used. Kitchen was great, full refrigerator, 2 burner range (no oven), microwave, sink, and all the small appliances. Staff service is very quick if you need something in the room.
Oh my gosh! Where do I start!! My husband and I stayed for a week. The staff was awesome and very friendly and helpful. Our concierge, Helaine, was wonderful getting us set up on our Grand Canyon tour and answering many questions. We will be coming back for more of this beautiful resort! The Sheraton Desert Oasis is the best resort I've seen so far! We will probably purchase a timeshare here soon. Thanks for the awesome vacation and experience Sheraton!
R. & S. Smith
Staff are friendly and informative. The resort is clean and well kept. They have a restaurant next to the pool, and will provide room service. We stayed in a one bedroom with a limited kitchen and a little balcony. Overall good size for the two of us. We were in the far back so our window was looking the back parking lot not sure what views the other units have. But the front door was facing a nice pond. There is good amount of parking. The resort is close to a lot of different grocery stores, all within a 5-10 minute drive. So far it has been a nice experience. Only thing I wished I asked for was a room closer to the pool.
Fantastic. Where do I begin? My wife and I came here on our honeymoon via time share and we were extremely pleased. The service that was provided is second to none. Mary was our concierge and was a tremendous help with guiding us around to great local restaurants activities. She was super nice, kind, thoughtful and professional. Everytime she saw us she made sure to ask if we were enjoying our stay and if we needed anything. Next, we met Josh.. such a great guy! Energetic, funny, extremely knowledgeable of Arizona and all it's wonders. He was referred to us by Mary for the hiking and swimming tour. He took us on an incredible tour and always made sure to spend time with each guest and answer any and all questions. He was so much fun to hike with and I would recommend him a thousand times over to anyone! And the splash grill serves some really killer tacos!! The sheraton desert Oasis deserves '5 stars' all day long! Thanks for the memories!
The Sheraton Desert Oasis had a very nice comfortable family atmosphere. The rooms were in good condition and very clean. The property was very nice with good access to restaurants, grocery stores, and highways. You will need to bring food or eat out since there are limited food options on property. The best part of the experience is the staff. In particular for us, Kristin, Chrissy, and Mark made it special for us.
I have just spent a 2 weeks family holiday in the resort with the time share and I can say that it well deserves 5 stars.
Location is absolutely great. Only 20 minutes from the airport and 5 minutes away from the town center with all the shops and restaurant. Short distances are rare in the US and very appreciated when traveling with kids
Rooms are very spacious and Modern. They have Kitchen, AC and a very nice gas fire to set the evening mood. Everything you can expect from Sheraton.
Pool is pretty big and never felt crowded. Big waterfall sets an authentic scenery and the pool staff was great. Staff in general in the resort has always been very helpful.
The gardens are also worth mentioning; they are very well well kept and it is a pleasure to just walk around.
The only downside worth mentioning is the rather small gym room. There is only a couple of running machines, couple of bikes, couple of cross trainers and a single weight bench. I found myself having to go back to my room a couple of times because the gym was crowded.
Beautiful resort with great amenities and friendly, helpful people. The pools are great, and not too crowded. Our room was amazing. The are a few things that are geared to getting you to buy into the timeshare, but they can be avoided.
Nice resort. The staff was very friendly and helpful. I also enjoyed the pool area. Location in North Scottsdale convenient off the freeway.
Comfortable. Friendly. Laid-back. They treat you like family, but they don't scream at you. If there is a problem they correct it quickly. Very nice resort.
I was so impressed with the rooms at this resort. It was stylish, clean, updated, and spacious. The pool area was the nicest one I've ever been in, we had an amazing time. The staff was helpful, friendly and knowledgeable about the surrounding area. This resort was in a fantastic location, near tons of restaurants and shopping. I would stay here again in a heartbeat.
A perfect week. To start, walking into the lobby you're greeted by a beautiful, spa-like fragrance in the air. The front desk staff were very helpful, got us checked in hours early. The room was clean and well stocked. Zero issues. The staff at the pool and Splash Grille were all extremely genuine and pleasant, ready to help with anything needed. The food at the Splash Grille was very tasty. We tried the hot dogs, wraps, burgers, nachos and onion rings over the course of our stay. Everything tasted fresh, was served hot and perfectly portioned. We enjoyed every part of our first stay here and are looking forward to coming back!