They were very prompt in contacting me after inquiring online. They worked very hard to find the vehicle I was looking for since the one I wanted to see was sold before I could get there to look at it. Great Experience!
Never bought a car from this dealership but I do know that Shepherds actively participates in the area youth organizations. Help start the backpack program in Noble county to help with hunger.
Had oil leak on my 2500 hd. Had parts to fix in stock. Fast and was in and out in less than 2 hour's . Will go back for all my need's.
I purchased a CPO vehicle from a dealership in Ohio and needed an extra key fob programmed. I called and spoke to the service manager, Brent, and told him what needed to be done. He said no problem, swing in and we'll take care of it. 20 minutes later I was there and they took care of it at no cost to me. Customer service right there! I will be going back for any issues!
Shepherd's always takes great care of me. Anytime my vehicles have a problem, I know I just have to call and they'll get it fixed, and fixed right. I wouldn't take my vehicles anywhere else for service, and I wouldn't buy my vehicles from anywhere else either.
I was VERY impressed after my oil change. The gentleman who works in the car washing department (Brandon maybe?) actually washed my car inside and out. When I picked up the car, all of the blankets in the back seat were folded, all of my dust was gone from the dash and the front. I got so much more than I asked for. This is a very normal thing at Shepherd's GMC and I will continue to go back because they take such good care of me!
I have so much to thank Shepherds for. They have always been so willing to help me out whenever i have issues. When my window was broken and stuck inside my door panel, (in the middle of winter). they took the time to tape it up and re-tape it, so I didn't have to drive with the freezing cold air blowing in my face! I will always trust them with all my car needs.
I can always trust Shepherd's to take great care of my vehicles. They provide the BEST service!!
Thank you to Shepherd's for always providing excellent service and in a timely fashion!!! We are always very pleased with Shepherd's GMC and we don't drive anything else in our house!!
Absolutely amazing place! I recommend going here if you have any issues with your car. They are super friendly! And they are willing to help with any questions you have!