Update:
After "First Call" nonsense below, I call back for twisted amusement. Intentionally, (this time), chose "parts" Josh answered. Again I explained "I need the back tire replaced on my Harley". Unfortunately Josh courteously responded "OK" looked up a couple of tires, thinking out loud as he searched the inventory, asked a few questions about what I currently had, and informed me part was in stock. Did not get the behavior previously experienced. I figure I would take a shot at service. Asked to talk to Pablo, who answered but did not handle the call at first go. Then it happens again, Pablo was courteous, handled business, and scheduled me for an appointment. This easily adds another star tentative on update after my appointment.
First Call:
They lost me at go. I selected parts from the prompts, introduced myself and explained "I need the back tire replaced on my Harley". Response: "Well you need to talk to service, isn't that right?".."isn't that right?" condescending response repeated a few different times, I was transferred to service. Talking with the service person, I was told the labor and then told I need to talk with parts to get the price on the tire, where I had just been transferred from. The lunacy is, they are in the same building. Not a one star experience, more 1.75 since the automated phone system worked, so I rounded up.
I was trying to buy a bike from this location. My trade in and down payment was more than 80% worth of the Bike. Rest of the amount I soups to pay within 3 month. I was agreed to do that.
But they said me After all that I cannot take the bike with me today. I have to come back after 3 month when I will paid off all amount. !!!!!!!!!!!!. I can ride that bike after 3 month. They will hold it for 3 month until I paid off. It that make any sense?
I said ok thank you for your help. By the way My current bike that I am going to trade in is from the same location. Thanks
If you want the VIP treatment go here! I highly recommend this dealership from the sales department to service! Everyone I have met has been very professional an truly cares to help an provide excellent service. They have proven to me that they will go above an beyond to make the customer happy. From providing pickup & delivery service of my unit, "ATV" to maintains repairs, cleaning an thoroughly examining your unit. I totally recommend this place! Thanks again seminole Powersports for taking care of my unit. Sincerely, Lilred
I can't say enough about the service I received at Seminole Powersports.
Ken, Josh, Jared and Chris were awesome and made me feel like I was
part of their family. Had it not been for them I know that i would not have
made it home safe and in one piece. Thanks to their expertise I made it back to Ohio on my Valkyrie and never had to meet Hurricane Irma in person. It took me a total of 25 1/2 hours in evacuation traffic, riding straight thru stopping only for fuel and food. I met a lot of nice people on my journey but none were nicer than the guys at Seminole Powersports. Thanks for all your help,
Gary Rankin.
I had a great experience getting my bike. Kent was the sales associate and took his time to show me and turn on the bikes that I wanted to see. Price negotiation was simple as we agreed on the price quickly. The finance was very fast so I was in and out in my new motorcycle in just a ltitle over an hour. The only suggestion I have is not to be so pushy with the warranty as the finance person wouldn't take no for an answer when I declined. Also, I paid a few hundred dollars for service that was supposedly done but my battery was so dead next day that I had to buy a new one from my own pocket. Overall great experience and prices.
My experiences at Seminole power sports has been excellent! Jared Vazquez in service has been prompt an very helpful in making sure my atv is up to bar! Ken ward has been very helpful in making my warranty issues Were meet an handled right away!! I recommend anyone to go an see Jared an ken anytime!! Very satisfied customer!! Thank u guys!!
I had a great experience purchasing my new Bike from Seminole Powersports. I was treated very well by the staff and especially my salesmen Don Kuhn. He went above and beyond to satisfy the customer (Me).The hospitality was excellent and the environment was very clean. (Something I really pay attention to) I drove 60 Miles for a wonderful experience. It was worth the time.
Internet games with prices, BEWARE! Show one low price only to quote you a price 2k more. I guess they usually deal with idiots. When the Internet manager followed up from the original salesman to see if all went well and I emailed back about what happened. He didn't even have the decency to say sorry or see if there was something they could do to earn my business. I guess they have so much business they don't need anymore customers.
When the time came to purchase my new dream motorcycle, an Aprilia, I checked around quite a bit. The fair-and-square no nonsense deal that Seminole Powersports in Sanford Florida offered me was the very best available. Further, they delivered the bike on time and in a totally professional manner. I was impressed with the staff and facilities - especially the service department.
Later, after the sale, as I had questions and a need for prompt and detailed answers, I was delighted to receive the personal care that quickly and completely resolved my issues. They really go the distance for their customers.
Overall, I really must say this has been the best transaction for purchasing a motorcycle that I have yet to experience. This has resulted in my new bike being that much more special to me.
HIGHLY RECOMMENDED!
I have a 2009 & 2008 Yamaha FX jet skis that had been sitting for sometime. Both needed full maintenance and I needed a few accessories added. Seminole Powersports did an amazing job installing the accessories, performing the maintenance AND they were able to have it ready in time for the holiday weekend! The 2008 had an overheating issue that required additional work. Having been in the automotive business, I know how tricky & time consuming these repairs can be. Chris and Ken in service kept me up to speed on the repairs and my bill for the 2009 was "spot-on" with no surprises. As for the 2008, they REALLY took care of me!! They went above and beyond!!! HIGHLY RECOMMEND!!
The sales kid was good but the sales manager was a crook. Offered me a deal on a vehicle went to sign in because my payoff was less than what I quoted them he changed the deal on his side to increase his bottom line. I bought many vehicles and I've never been treated the way I was treated at that dealership. Called me a liar on two different occasions at the end. There are definitely more professional places and people that I would recommend to purchase.
Update so I went today to another dealership to buy a unit and after we made a deal we went to do the financing and it was denied because Seminole power sports after I left told Honda financial that they didn't close there deal with me because it was a straw deal. Meaning I was basically trying to buy it for someone else. This was a super petty move so I couldn't go anywhere and buy a unit. What a bunch of jerks. Well I bought one anyway using my credit Union and got treated much better at RC Hill Powers sports if DeLand. The people were better the deal was better and if you're in the market I would definitely and highly suggest checking with them first