Casino review only Not a lot of winning any more. Seems like machines are tweaked to hit more on weekend nights, but still too easy to blow thru a few hundred within an hour or less, and I'm not a big bettor. Haven't hit a Major jackpot in 2 years, hit 3 within 5 months before that. Something's not right there. Crowds have diminished since Rivers. Staff is friendly. New machines recently, doesn't help win more, unfortunately. Electronic roulette is a favorite but better some days than others also. Still, prefer here to Rivers.
Clean, modern and quaint hotel and casino. Rates were very reasonable. From my room I could see the horse racing track. They hire a lovely horse & carriage service as a free mode of transportation to the racing stands. All in all a wonderful stay.
Fun while playing, but winning has really slacked off. Don't go as often anymore. Still I did enjoy myself and people there. Staff, especially night staff very pleasant.
Absolutely a beautiful hotel. You can see the trotters in the morning doing their warm ups right from your hotel window. That was quite the experience.
Nice place to spend time with others having fun. Buffet is nice but would like to see a few gluten free deserts.
Well, it's a fun place and the people are really nice. Of course, you've got to be responsible with your money. There are also very good restaurants in it. With very reasonable prices. And there is an extremely nice hotel attached to the casino. It's expensive but worth it
The Racino and Casino is huge and comfortable. The town is tranquil and serene. Just stay away from the racist Salvation Army staff and
Love this hotel. Perfect mid-week get away. Booked on-line with ease. Very reasonable for race season and so close to everything. Decor is new and everything was sparkling clean. Each employee we encountered was so accommodating. The Front Desk staff, the shuttle drivers, waitstaff at Morton's Steak House.. The fact than you can watch the trotters or go to the Saratoga Race way is outstanding. View from our room overlooked the trotters practicing during the day and racing at night. The hotel shuttle is awesome. Park your car and just forget about it until you check out. Shuttle takes you to track and to downtown Saratoga then picks you up with a simple call to the driver. I can not say enough about this hotel. Casino is huge and no smoking.Foxwoods move over. I'll drive the extra 40 miles for this one!
Nice room, we'll decorated. Limited number of towels but they will provide more if you ask. Rooms are quiet. Great views of race track.
The free play they give you is a joke. I get more from Schenectady casino and I have less points . They need to up the free play and you should get points faster then you do like Schenectady. I use to go all the time
every time we go to casino can not win at all sometimes you can win a little but not enough to keep playing. Been going there for a while it has gotten worse since they added the hotel. They tighten up the machines to pay for hotel. All you people out there that want a fun time go to Yellow Brick Road Casino in Verona or Turning Stone. Jackpots seem to go to people who have higher club cards then to the ones that don't. I know my comment means nothing to them they don't care that's the way they are.
It's been three years since we've visited the casino, and it's good to know they have updated the casino and updated their slot machines as well. One thing that could improve upon is the drinks service. We never saw anyone coming around with drinks. I would also say their choice in wine and beer selections is not exactly the best. Also, the payout on the slot machines is not the best either. Be prepared to lose your money before you win any.
Recently they've been offering free one night hotel stays and I've stayed twice. I had a really hard time getting someone on the phone to make a reservation. For my second visit I called and left multiple voicemails. Also, during my second stay I got there at 5:00pm to check in and they didn't have any rooms ready! That was two hours past check in time. If I paid to stay that night I would have been furious. They didn't have a room ready for my wife and I until 7:00pm. The rooms in my opinion are beautiful though! The decor is excellent! If getting connected to the front desk was easier, and the rooms were ready in time I would be rating them 5 stars!
Comfortable atmosphere that feels much safer than other casinos close by. Players Club, drink servers, cashier's, security, and Lucky Joe's staff are mostly very friendly. Daytime casino floor staff tend to be not as pleasant as the night staff. Hotel and pool are very nice. Was VERY dissatisfied when casino closed several hours after a recent snow storm was over. Local competitive casino was open and full of players, many of whom were also displeased at the closing. Casino management tends to change rules frequently, so consistency is an issue with their policies. Some machines have minor issues, mostly the Bally ones, and seem to not be well maintained by the Bally staff.